Oceanside Skilled Nursing & Rehab

Pros

• The admissions director Heidi G. is praised for going above and beyond to ensure a flawless transition into skilled care.
• The Oceanside admission process is described as excellent.
• The care nurse is wonderful and the RN is skilled and compassionate.
• The facility is homey with friendly and helpful staff.
• The front desk staff are welcoming.
• The therapy dog Owen brings smiles to visitors, staff, and residents daily.
• The staff are amazing, professional, and the facilities are extremely clean.
• The staff go above and beyond to take care of residents, making them feel like family.
• Interactions with staff and administration are informative, kind, respectful, and supportive.
• Oceanside is praised for being good to residents with Alzheimer's and for its cleanliness.
• The memory care unit nurses and aides are caring, compassionate, and go the extra mile to develop relationships with families.
• The people at Oceanside are described as passionate and dedicated, making the facility stand out.

Cons

• The night nurses are rude and unnecessarily mean!
• Their bedside manners need to be reviewed and cleaned up.
• Throwing an ice pack at a patient isn't nursing!
• Getting up into someone's face because they asked for Tylenol isn't nursing!
• Oceanside should have higher standards of practice!
• No attention to a diabetic!
• Call buttons not answered.
• The place is old, dated and run down.
• The quality of the food served is luke warm or cold.
• The person serving the tray is more than happy to reheat it in the microwave, but they shouldn't have to do that.
• The facility needs some updates.
• The food isn't the Hilton.

Review

Oceanside Center in New Hampshire inspires a wide range of experiences from the families who rely on it, and the reviews collected here paint a picture of a facility that is capable of extraordinary compassion and connection, even as it grapples with the kinds of everyday challenges many senior care centers face. Several families highlight how the setting feels warm, homey, and welcoming, with residents often described as being well cared for by staff who are attentive and personable. In particular, the atmosphere at Oceanside is repeatedly noted for its emotional tone: it can feel like a large family more than a clinical institution, with residents and visitors often describing moments of kindness that leave a lasting impression.

A thread running clearly through many of the accounts is the pivotal role of the admissions team, especially Heidi G., the admissions director. She is singled out multiple times for going above and beyond to ensure a smooth transition for loved ones into skilled care. One reviewer specifically thanks Heidi for making the admission process excellent and for helping to pave a positive path into the facility. The front desk and administrative personnel also draw praise for their welcoming, helpful demeanor, and the consistency with which they make visitors feel at ease during what is often a stressful time. The combined effect of warm introductions, clear communication, and a supportive admissions experience is frequently cited as a strong first impression of Oceanside.

Beyond the administrative welcome, many reviewers stress the quality of direct care and the demeanor of the caregiving staff. People describe nurses and aides as caring, compassionate, and professional, with several patients and families noting that staff members take the time to engage with both residents and families in meaningful ways. The presence of a therapy dog, Owen, is mentioned as a bright, joyful touch that boosts spirits for visitors, staff, and residents alike. There are stories of staff members who are described as patient, respectful, and genuinely invested in a resident's well-being, to the point where family members feel that their loved ones are treated with dignity and kindness.

There are several deeply personal testimonials that highlight the more challenging emotional aspects of care, including hospice and memory care scenarios. One reviewer explains that Oceanside has been much more personable and understanding during a difficult end-of-life period compared to another facility, emphasizing the importance of recognizing the needs and emotions of the whole family during the dying process. The same account notes the importance of appropriate access for the Power of Attorney (POA) and clarifies that the POA's role is to advocate for the patient's best interests, not to dictate who may visit or what information may be shared. This perspective underscores a broader appreciation for the facility's approach to family involvement and patient-centered decision-making, even in emotionally charged times.

Not all comments are uniformly positive, and several reviewers candidly address concerns about the facility. Some visitors recount experiences with night staff that felt abrupt or unfriendly, with statements about rude bedside manners and incidents that left them unsettled - such as an ice pack being thrown at a patient or a tense moment when a patient asked for Tylenol and felt confronted. These criticisms balance the more common praise, illustrating that while Oceanside can be a source of comfort and trust, it is not without instances that some families find unacceptable. Other recurring observations point toward operational strains common in long-term care settings: call buttons that aren't always answered promptly, a facility that some describe as older or dated, and a sense that some improvements could be made in the dining experience and physical environment.

On the practical side, a number of reviewers mention logistics and resources that influence the daily experience. Some comments call attention to the quality and temperature of meals, noting that food can be lukewarm or not up to expectations, and that the dining service sometimes requires reheating meals. A few reviewers urge leadership to taste the meals themselves and to implement a plan to improve the overall food program. There are also mentions of equipment and supply needs, such as a shortage of dining room chairs with arms and the desire for donations of chairs to accommodate residents and family members who visit. While these issues are described as actionable areas for improvement, they are often presented alongside explicit appreciation for the kindness, attentiveness, and professional capability of the care staff.

Despite the criticisms, the overall sentiment conveyed by many reviewers is that Oceanside Center is a place where dedicated staff members strive to provide high-quality care and meaningful interactions. Families repeatedly note that the care they observe comes with warmth, respect, and a sense of being part of a large, supportive community. The combination of compassionate caregiving, a welcoming admissions process, and a culture that sometimes feels like a family environment stands out as the strongest and most consistent theme across the testimonials. In sum, Oceanside Center is remembered by many as a facility with remarkable people who care deeply about residents, even as it acknowledges room for improvement in areas like dining quality, facility upkeep, and response times for assistance.

Located in Hampton, New Hampshire, this area offers a variety of amenities that cater to senior living. With convenient access to pharmacies such as Walgreens and Rite Aid, as well as top-notch healthcare facilities like Exeter Hospital and Portsmouth Regional Hospital nearby, residents can easily address their medical needs. Additionally, there are plenty of dining options ranging from fast food chains like McDonald's to upscale restaurants like The Old Salt Restaurant at Lamie's Inn. For those looking to stay active and enjoy the outdoors, several parks are within a short drive, providing opportunities for leisurely walks and relaxation. Transportation options include C&J Bus Lines for easy travel around the area. Overall, this part of Hampton offers a well-rounded and convenient living environment for seniors.

Restaurants

• McDonald's (0.2 miles)
• The Old Salt Restaurant at Lamie's Inn (0.5 miles)
• The 401 Tavern (0.7 miles)
• Smuttynose Brewing Company (1.2 miles)
• Beach Plum Ice Cream Stand (2.5 miles)
• Lupe's 55 Cantina (2.7 miles)
• Boardwalk Cafe & Pub (2.9 miles)

Cafes

• Aroma Joe's (0.2 miles)
• The Juice Box (1.9 miles)
• Panera Bread (4.1 miles)
• Starbucks (5 miles)
• Starbucks (5.7 miles)
• Me & Ollie's (6.2 miles)
• Starbucks (6.4 miles)

Pharmacies

• Walgreens (0.3 miles)
• Rite Aid (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Osco Pharmacy (1.1 miles)
• Rite Aid (1.8 miles)
• Rexall Drug (2.9 miles)
• CVS Pharmacy (4.3 miles)

Hospitals

• Exeter Hospital (0.5 miles)
• Hca Health Services of New Hampshire (8.3 miles)
• Portsmouth Regional Hospital (8.3 miles)
• Anna Jaques Hospital Billing (8.6 miles)

Physicians

• Boston Endo Surgical Tech (0.8 miles)
• Dr John Maull (4.3 miles)
• Exeter Endodontics (4.4 miles)
• Exeter Internal Medicine (4.5 miles)
• Core Gen Surgery And V (5.8 miles)
• Core Cardiology (5.8 miles)
• Exeter Pediatric Associates (5.8 miles)

Transportation

• C&J Bus Lines (4.8 miles)
• C & J Bus Lines (7.8 miles)
• Pease Planesense Air Force Hangar (8.1 miles)
• Port City Air (8.4 miles)
• Portsmouth International Airport at Pease (PSM) (9 miles)

Parks

• Lion's Park (7.4 miles)
• Portsmouth Plains (7.9 miles)
• Amesbury Town Park (8.5 miles)