Aurora Senior Living Of Derry
Save20 Chester Road, Derry, NH 03038
For more information about senior living options: (844) 490-3973
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Derry Rehabilitation and Nursing Center is noted for an extremely friendly and helpful staff. The staff at Derry Rehab are kind and compassionate. There are various activities available for residents who enjoy participating. The care at Derry Rehab is described as above and beyond, with attentive and knowledgeable LNA's and nurses. The facility's team is praised for excellent communication, high quality of care, and patient engagement. The outside deck area and cook-outs give residents a home-like, enjoyable environment. The staff and leadership are described as going above and beyond to make residents happy. Aurora is described as professional, clean, and quiet, providing top-notch hospice and nursing care. The Aurora staff are kind, considerate, patient, and understanding, offering comforting care to families.
One reviewer states there was no schedule, meds were often late, and bathroom assistance was slow. Another reviewer notes that OT and PT promised daily sessions were often missed despite claims of full staffing. A reviewer complains the food was not very good and showers were sometimes scheduled as late as 9 pm. A reviewer claims rehab and long-term patients were not kept in separate areas and evening care was non-existent. A reviewer warns, "This place is a joke," and advises against bringing loved ones. A reviewer describes night nurses swearing and unprofessional behavior, with staff failing to follow up on requests. A reviewer says the alarm system requiring assistance is routinely ignored, which is unacceptable and terrifying. A reviewer alleges administrators tried to incite infighting among families and that the accounting department cashed checks without recording them. A reviewer states patients were treated like numbers and that the facility cross-charged the insurance.A tapestry of experiences emerges from the many reviews of Derry Rehabilitation and Nursing Center and the Aurora facility mentioned in these accounts. Across the board, the most consistent gratitude centers on proximity to home, family access, and the human touch of staff, but the stories also reveal a spectrum from outstanding care to troubling gaps in coordination, schedules, and day-to-day operations.
Several reviewers highlight the practical benefits of the Derry center's location. Being close to home allows visitors to spend more time with loved ones and even share meals, which many residents say enhances comfort and morale. The staff are repeatedly described as friendly, approachable, and eager to help, turning what could be routine care into a relationship-based experience. One person notes that the facility not only serves as a residence but also as a place where meals can be shared with a spouse, underscoring the social and emotional value of the setting. The tone in these accounts is often warm and appreciative, with visitors and residents expressing that the environment feels welcoming and supportive.
From the resident perspective, Derry Rehab earns high marks for kindness, compassion, and engagement. A reviewer who has been living there for two years emphasizes that the care surpasses expectations compared with other rehab facilities and praises the variety of activities available. The resident council presidency and participation in a daily reading group illustrate a sense of agency and ongoing community life. The praise is explicit: staff are described as kind and compassionate, and the facility is seen as a place where residents can actively participate in their own care and daily routines.
Several strong endorsements focus on specific staff members and collaborative care. In one account, the care provided to a mutual patient is described as above and beyond, with attentive licensed nursing assistants (LNAs) and a nurse named Crystal singled out for her excellent presence. The transition for the patient is characterized as seamless, and the writer expresses heartfelt gratitude. Another reviewer calls the facility "AMAZING STAFF" and explicitly praises the nurses, reinforcing the impression that personalized attention and professional competence are common strengths at Derry Rehab when teams function well together.
Beyond routine care, there are vivid moments of care that lift spirits and create positive memories. A heartening event organized with Harborside Hospice - horses visiting the residents - turns a day into a joyous outdoor interaction, with staff members like Carla and Rebecca celebrated for making it happen. The reviewer describes it as a day when smiles stretched across faces, and links this to a broader sense of teamwork and going "beyond" to make residents happy, especially during National Nursing Home Week. Such anecdotes reinforce a sense that the facility can provide meaningful, uplifting experiences beyond standard rehabilitation.
In addition to these strengths, several comments paint Derry Rehab as a facility that communicates well, cares about dignity, and focuses on compassionate service. A reviewer describes the center as conveniently located in Southern New Hampshire and highlights the team's communication, high quality of care, and patient engagement. Carolyn, the Director of Nursing, is cited as leading a mission built on compassion and dignity, with the reviewer expressing appreciation for the staff's efforts. Another account mentions a positive collaboration with a transportation service and notes the staff as great and easy to deal with, recommending the facility for families seeking care for a loved one.
Not all narratives share the same breeze, though. A cluster of reviews conveys serious concerns about day-to-day operations, staffing, and responsiveness. One reviewer recounts a lack of scheduling, medications arriving late, long waits for bathroom assistance, and daily rehab services that were missed. Other issues include late showers, insufficient follow-up when information was requested, and the blending of long-term and short-term patients without clear separation. Evening care is described as non-existent, and there are accounts of alarm bells going unanswered, creating a sense of danger and fear for patients and families. These comments emphasize the human costs when systems fail to maintain reliable routines and rapid response.
Negative experiences extend to perceptions of care quality, food, and rehabilitation intensity. Some reviewers describe poor overall care, unsatisfactory meals, and a sense of residents being treated as numbers or inflating insurance charges. Food quality is questioned, and one reviewer notes a particular breakfast sausage patty as emblematic of broader issues. In a more pointed critique, a reviewer charges the staff with a lack of transparency, insufficient situational awareness, and charges that feel out of step with actual care. There are even stark warnings: some reviewers label the facility as a place to avoid for loved ones, underscoring a fear of neglect or mismanagement.
Amid the mixed experiences, there are also voices of strong personal connection and professional respect. One former employee describes a positive experience providing care, acknowledging skilled staff and fair leadership from HR and directors, even as they resigned from an administrative role they held. That perspective adds nuance, suggesting that the facility can be a place of meaningful relationships and professional growth, even as some families struggle with the care dynamics.
The wound-care and medical coordination thread adds another layer of complexity. One reviewer notes a lack of knowledge about wound care and poor communication between day and night staff about food and medicine. Night nurses are described as swearing and unprofessional in some rooms, though there are also references to great nurses who clearly made a difference. In a particularly painful account, a resident's health declined after admission, leading to hospice and death soon after leaving rehab - an outcome attributed to gaps in care and communication, serving as a cautionary note about the consequences of inconsistent quality.
Finally, several reviews shift back to the personal and hopeful, with callers who strongly encourage others to consider Derry Rehab for both short-term and long-term needs, while also acknowledging that experiences can vary by shift, staff, and individual circumstances. A recurring thread is the importance of the human connection - the daily interactions, encouragement, and the feeling of home - that can give residents the dignity, respect, and support they deserve. The broader mosaic also includes a note about the Aurora facility, where a brother's family recounts compassionate care, meaningful nursing presence, and a human touch during times of vulnerability; the family's gratitude is tempered by warnings and strong opinions from others who have different experiences.
In sum, the collection depicts facilities capable of delivering warmth, dignity, and purposeful activity, especially when teams communicate well and staff show up consistently. It also reveals serious inconsistencies - missed schedules, delayed medications, uneven attention, and gaps in coordination - that can undermine trust and safety. The shared takeaway across stories is clear: care quality ultimately depends on reliable staffing, effective communication, and the cultivation of genuine, person-centered relationships between residents, families, and the care teams dedicated to their well-being.
62 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Aurora Senior Living Of Derry in Derry, NH offers a warm and inviting community for seniors seeking assisted living services. Our residents enjoy a wide range of amenities that enhance their daily lives. Within our community, there is a beauty salon where residents can pamper themselves, as well as a cable or satellite TV for entertainment options. We provide community-operated transportation for convenience and ease of access to local attractions.
Our computer center allows residents to stay connected with their loved ones and explore the digital world. The dining room offers restaurant-style dining with delicious meals prepared by our skilled chefs. For those who prefer to cook their own meals, we offer fully furnished apartments with kitchenettes.
We understand the importance of staying active and staying engaged mentally and physically. That's why we have a fitness room where residents can exercise and a gaming room for recreational activities. Our beautiful garden provides outdoor space for relaxation and tranquility.
Housekeeping services ensure that our residents' living spaces are clean and comfortable at all times. Private bathrooms offer privacy and convenience, while small libraries provide opportunities for reading and learning.
We prioritize the well-being of our residents through our wellness center, which offers various health programs. Wi-Fi/high-speed internet is also available throughout the community, allowing residents to stay connected online.
In terms of care services, we have a 24-hour call system in place to attend to any emergencies or immediate needs. Our staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized diabetes diets and assist with medication management.
Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments. Residents have peace of mind knowing that they can easily access nearby cafes, parks, pharmacies, physicians' offices, and restaurants.
At Aurora Senior Living Of Derry in Derry, NH, we strive to create an enriching environment where seniors can thrive and enjoy their retirement years with comfort, convenience, and care.
Aurora Senior Living Of Derry is located at 20 Chester Road, Derry, NH 03038 in Rockingham County, New Hampshire
Aurora Senior Living Of Derry on seniors.fyi includes 5 photos including images showing interior, dining, decor, healthcare, building, exercise equipment, library, architecture, and more.
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