Right at Home

Pros

• The management at Right at Home is great, accommodating, and accessible.
• The owners and staff are supportive, fair, and promptly address concerns, offering compassionate care as if clients and employees were family.
• The team provided exceptional, compassionate, and professional care for their mother, giving the family peace of mind.
• Right at Home is a valuable stepping stone for caregivers, enabling care in the dignity of the clients' own homes.
• The staff are responsive and professional, aligning with clients' schedules to support work-life balance, and their internal training programs are among the best.
• Maria and Brian were outstanding and professional, delivering an engaging dementia simulation that was educational and impactful.
• The dementia-simulation visit left a lasting impression and provided valuable insights for students.
• Families experience peace of mind knowing their loved ones are being well cared for by Right at Home.
• Right at Home provides reliable caregivers who click with clients, and they offer substitutes, regular check-ins, and accurate invoices.
• The Right at Home team is amazing, offering comprehensive support for daily activities and earning strong recommendations.
• The caregiver Carter is wonderful and provides thorough care for Vince, keeping him engaged and comfortable.
• The leadership is committed to improving care, and the staff are reliable, caring, and go above and beyond.

Cons

• They are a horrible uncaring company.
• They hire people with no experience, give 2-4 hours of on the job training.
• This company does go through a lot of employees in office and in the field.
• They don't treat their employees well and they will hire anyone who can pass a background check.
• They have clients that they actually have no workers to send to.

Review

Right at Home has earned a strong reputation for compassionate, family?centered in?home care, with experiences shared by both clients and the teams that support them. Across the board, reviewers describe management as accessible, accommodating, and genuinely invested in the well?being of both clients and employees. The sense that leadership is approachable and responsive comes through repeatedly, creating an environment where caregivers feel supported and families feel heard. Several comments highlight how the ownership and staff go above and beyond to address concerns promptly and to keep the lines of communication open, which in turn fosters a deeper trust in the care being provided.

In the Derry location, the impact is described as exceptional. Reviewers repeatedly commend the owners and staff for their ongoing support and for treating employees fairly while ensuring clients receive the highest level of care. The emphasis on compassion, dignity, and family?like treatment resonates throughout these accounts. People note that caregivers approach clients with warmth and respect, making it possible for clients to receive capable assistance without feeling like they've lost their independence or sense of security. The overarching message is that Right at Home is not just a service, but a trusted partner in personal care.

For families who have needed care for loved ones, the experiences are deeply reassuring. One reviewer recalls that the team's compassionate, professional, and attentive approach gave their family real peace of mind knowing their mother was in capable hands. The gratitude expressed is palpable, with a strong recommendation and a sense that the caregivers contribute not only practical support but emotional stability during challenging times. The same thread runs through other accounts of care for parents, where the caregivers' attentiveness and reliability help families feel confident about the daily arrangements and the overall safety of their loved ones.

Employees who have worked with Right at Home also share positive, meaningful perspectives. A former LNA who spent about four years with the company describes the experience as a valuable stepping stone toward an RN career, underscoring the dignity that comes with providing care in the home setting. There is a clear appreciation for the training and resources that help staff excel, and for a work culture that supports work?life balance. This viewpoint reinforces the idea that the organization values professional development and respects the needs of caregivers who juggle coursework or other commitments alongside their responsibilities.

The organization's emphasis on training and readiness is echoed in several testimonials. Reviewers note that internal training programs are among the best, with comprehensive resources that equip caregivers to handle the realities of home care. A specific instance of community education illustrates the broader impact: Maria and Brian's dementia simulation for LNA students was described as engaging, eye?opening, and deeply impactful. The students walked away with practical insights, and the presenters were praised for their warmth, professionalism, and ability to leave a lasting positive impression. This kind of outreach signals a commitment to elevating the standard of care beyond the walls of individual client cases.

Real?world care scenarios across families further highlight the agency's strengths. One family details how Right at Home arranged a caregiver schedule that flexibly expanded from three days a week to five, with substitutes available when needed, and they emphasize timely check?ins and accurate invoicing. The ability to coordinate care across multiple family members, maintain regular communication, and ensure dependable coverage appears as a consistent benefit. Another family points to a caregiver who makes a tangible difference in daily life - spending structured time with their loved one, keeping them engaged both physically and mentally, and earning heartfelt appreciation for the quality of care received.

Several testimonials focus on the caliber of individual caregivers and the overall team's reliability. Comments about specific staff, such as a caregiver named Carter who brings warmth and attentiveness to his visits, illustrate how individual interactions contribute to overall satisfaction. Reviewers describe the team as reliable, helpful, and willing to go the extra mile to meet evolving needs. Broad statements about the company being led by people who are deeply committed to improving care reinforce the sense that Right at Home strives to deliver services that honor the dignity and independence of those receiving care, while supporting families along the journey.

Not every voice is unequivocally positive, however. A critical review raises concerns about experience and training, claiming that some staff members lack sufficient qualifications and that turnover can be high. The reviewer questions the consistency of training and the reliability of staffing for clients with complex needs, and they express a preference for caregivers with more proven elderly?care experience. This perspective, while in the minority within the collection, underscores an important point: even organizations with strong reputations must continuously address staffing quality, ensure robust onboarding, and maintain steady workforce stability to sustain trust with families.

Taken together, the collection of experiences paints a portrait of a Right at Home that is widely praised for compassionate, family?oriented care, strong leadership, and thorough training. Families repeatedly credit the organization with enabling their loved ones to live more comfortably at home, while sensing a genuine partnership with caregivers and back?office support that keeps them informed and reassured. The most consistent thread is a commitment to care that feels personal and respectful, paired with practical strengths like dependable scheduling, clear communication, and thoughtful training. While one critique offers a helpful reminder to continuously improve, the overall sentiment is that Right at Home is a trusted ally for those seeking dignified, attentive home care, backed by teams that truly understand what it means to support families in meaningful ways.

This area of Londonberry, New Hampshire offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. With several restaurants and cafes within close proximity, there are plenty of dining options for socializing or enjoying a meal out. Additionally, there are multiple physicians' offices and pharmacies nearby, providing easy access to healthcare services. The parks in the area offer opportunities for outdoor recreation and relaxation, while the Manchester-Boston Regional Airport ensures convenient transportation options for travel. Hospitals such as St Joseph Hospital and Elliot Hospital are also conveniently located for any medical needs. Overall, this part of Londonberry provides a well-rounded environment with a range of resources that could enhance the quality of life for seniors considering the area for retirement living.

Restaurants

• 603 Beer Hall (0.3 miles)
• McDonald's (1.9 miles)
• Applebee's (2.1 miles)
• Stumble Inn (2.2 miles)
• Poor Boy's Diner (3.4 miles)
• The Bacon Barn (4.2 miles)
• AJ's Sports Bar & Grill (4.5 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (6 miles)
• Heav'nly Donuts (6.2 miles)
• Starbucks (7.7 miles)
• Pressed Cafe (8.1 miles)
• Starbucks (8.5 miles)
• Starbucks (8.8 miles)

Physicians

• Derry Pediatrics Professional Associates (1.6 miles)
• New England Heart Institute (1.6 miles)
• Women's Health Associates of Derry (2.3 miles)
• Dartmouth-Hitchcock Derry (2.5 miles)
• Spindel Eye Associates (6.2 miles)
• Juvenile Diabetes Research Foundation (6.3 miles)
• River Road Pediatrics (7.5 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Hannaford Bros (2.3 miles)
• CVS Pharmacy (5.3 miles)
• Walgreens (6.4 miles)
• Walmart Pharmacy (7.2 miles)
• CVS Pharmacy (7.3 miles)

Parks

• East Derry Historic District (4 miles)
• Edward Roy Memorial Park (5.7 miles)
• Nuthin' But Good Times (6.2 miles)
• Griffin Park (6.4 miles)
• Merrimack Commons (6.9 miles)
• Benson's Park (7.4 miles)
• Greeley Park (8.4 miles)

Transportation

• Manchester-Boston Regional Airport (MHT) (6 miles)
• Eastern Bank Business Center at Manchester Boston Regional Airport (6 miles)

Hospitals

• St Joseph Hospital Ob-Gyn Windham (6.3 miles)
• Bedford Ambulatory Surgical Center (9 miles)
• Elliot Hospital Surgical Day Care (9.1 miles)
• Elliot Hospital (9.1 miles)