Information last verified:
3101 Plumas, Reno, NV 89509
For more information about senior living options: (844) 490-3973
The staff at Alpine is consistently professional and attentive. The nurses and CNAs are compassionate, patient, and dedicated to residents’ well-being. The physical, occupational, and speech therapy teams are highly skilled and motivating. The facility is immaculately maintained, clean, and welcoming. Admissions and administration are helpful, communicative, and supportive. The meals are delicious and well prepared. Families feel grateful for the care and the sense of safety Alpine provides. The overall care is top-notch, with staff who genuinely care about residents’ recovery. Residents often describe Alpine as a warm, caring place where they can heal and thrive.
A reviewer described Alpine as understaffed, with call bells left unanswered and residents hollering for help while staff goofed off at the station. They claimed some CNAs seem to work “just for a paycheck” and don’t really care about the patients. They reported a resident being left in dirty briefs with urine for an extended period. They alleged call lights went unanswered for hours, delaying assistance and leaving patients in discomfort. They described the ER nurse as rude and defensive when concerns were raised about the care. They criticized showering neglect and poor personal hygiene, including not giving showers for a week, and found the food to be terrible. They stated the discharge staff were “dang near useless” and that there was poor communication about getting patients home.Lakeside Health & Wellness Suites in Reno is best suited for families seeking a vigorous rehabilitation track backed by a modern, well-maintained setting and a responsive admissions process. This community tends to attract residents who benefit from structured therapy, physical, occupational, and speech, delivered by a coordinated team and who value a warm, proactive front office that can guide families through the flow from admission to discharge. The strongest case for Lakeside is made by those prioritizing goal-driven rehab and a facility that presents as clean, up-to-date, and capable of supporting a return-to-home trajectory with hands-on therapy and diligent nursing oversight.
That said, there are clear reasons some families will want to consider alternatives. The most consistent caveat across experiences in Reno facilities of this caliber is staffing stability. Several accounts describe long response times to call bells, with caregivers stretched thin and patients left waiting for assistance. Discharge planning can also lag, leaving families uncertain about next steps or timelines for getting a loved one home. Language barriers and communication gaps occasionally surface, especially when interpreters are not promptly available. In short, Lakeside should be weighed against facilities with a track record of unwavering staffing levels and consistently prompt care in every shift, especially for residents with high needs or complex medical plans.
On the positive side, the therapy programs emerge as a core strength. Reviewers repeatedly credit therapy teams for compassion, skill, and real progress toward functional goals. The therapists are described as dedicated and practical, with therapists and aides who push for measurable gains and teach techniques that empower residents to resume daily activities. The admissions and administrative teams receive frequent praise for making the entrance process smooth, answering questions thoroughly, and maintaining a steady line of communication with families. The building and environment also earn favorable notes, renovations and a clean, orderly appearance help set a confident tone for recovery, while dining and daily routines, where present, are cited favorably by many families. When therapy quality is active and accessible, Lakeside demonstrates a compelling ability to move residents toward independence.
However, the most persistent drawbacks revolve around staffing realities and their effect on daily care. Short-staffing can dampen the consistency of care across shifts, leading to uneven experiences depending on who is on duty. Families report variability in call-light responsiveness, with some days showing improvement after leadership involvement and others revealing ongoing delays. Medication administration and routine nursing tasks occasionally fall behind schedule, and discharge coordination sometimes feels fragmented, requiring persistent advocacy from families. A few reviews also flag gaps in non-therapy services, such as shower frequency, meal variety, and housekeeping, though these concerns appear less universal and often tied to acute staffing pressures rather than policy.
The way these pros offset the cons becomes a matter of how Lakeside’s leadership and frontline teams respond in real time. When therapy teams are consistent, enthusiastic, and well-integrated with nursing staff, residents demonstrate tangible gains that shorten rehab timelines and facilitate safe home transitions. A responsive admissions pipeline and a culture of accountability at the administrative level can transform a rocky start into steady improvement; families who engage early, request regular check-ins, and insist on clear care plans tend to see a smoother experience. In practical terms, this means prospective residents should verify current staffing levels, request to meet the PT/OT team, and ask for a written, day-by-day plan for the first two weeks of stay. It also means confirming who will coordinate discharge planning and ensuring interpreters or language supports are available if needed.
For families weighing the decision, the takeaway is practical and pointed. Lakeside is a compelling option for those who want robust rehab, a facility that looks and feels well cared-for, and an admissions process that is approachable and thorough. The strongest assurance comes from confirming stable staffing, especially on the floor where the daily rhythm of care unfolds, and from establishing a clear communication channel with leadership to monitor progress and address concerns quickly. Prospective residents should demand concrete metrics: daily nurse-to-patient ratios, CNA coverage by shift, standard call-light response times, and a transparent discharge timeline. Observing a routine therapy session, talking with current residents or families about the consistency of care, and reviewing recent quality-improvement efforts will reveal whether Lakeside can deliver the dependable, high-touch rehab experience that families expect.
In sum, Lakeside is a practical fit for families prioritizing high-caliber rehabilitation in a polished setting, provided staffing is reliably sufficient and leadership remains engaged. It is less ideal for those requiring uninterrupted, 24/7 vigilance and perfectly consistent care every hour of every day, especially if prior experiences with staffing volatility are a concern. The facility’s blend of strong therapy, supportive admissions teams, and a patient-centered environment can yield excellent outcomes and a smooth path back home, so long as the daily care is consistently resourced and the care plan is actively managed. The decisive move hinges on verifying current staffing stability, insisting on hands-on discharge coordination, and aligning expectations with a clear, monitored care trajectory.
189 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Reno Tahoe International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeside Health & Wellness Suites in Reno, NV is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can enjoy pampering services, as well as have access to cable or satellite TV for entertainment. Community operated transportation is available for those who need assistance getting around, whether it's for appointments or errands. A computer center is also provided to keep residents connected and engaged.
Meals are served in a spacious dining room with a restaurant-style setting, offering delicious and nutritious options prepared by the staff. For fitness enthusiasts, there is a fitness room equipped with various exercise equipment to help residents stay active and healthy.
The suites are fully furnished and include private bathrooms and kitchenettes for added convenience. Housekeeping services ensure that the living spaces are clean and tidy at all times. Outdoor space such as gardens provide areas for relaxation and recreation.
Residents can take advantage of the small library for leisurely reading or participate in activities organized by the community, including gaming rooms and wellness programs to promote mental well-being. Wi-Fi/high-speed internet is available throughout the premises for connectivity purposes.
Care services offered include 24-hour call systems with supervision to ensure round-the-clock assistance when needed. Trained staff members provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications. Special dietary restrictions, including diabetes diet, can be accommodated.
Lakeside Health & Wellness Suites also offers transportation arrangements both non-medical and specifically for doctors' appointments. Move-in coordination makes transitioning into the community seamless.
Additionally, nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals provide convenience and easy access to essential services for residents.
With its comprehensive amenities and care services, Lakeside Health & Wellness Suites provides a comfortable and enriching assisted living experience for seniors in Reno, NV.
Lakeside Health & Wellness Suites is located at 3101 Plumas, Reno, NV 89509 in Washoe County, Nevada
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