3101 Plumas, Reno, NV 89509
For more information about senior living options: (844) 490-3973
The nurses are great, especially Al. Andy in physical therapy is a proactive, great guy who helps a lot. The RNs and therapists are friendly and very helpful. CNAs Miyu, Brandon, Finley, Jenny, and Raquel are rockstars. Lindsey, Charlotte, and Theresa are great RNs. NP Raquel was amazing. Alpine Skilled Nursing and Rehabilitation is a wonderful place; the entire staff is loving, caring, and professional. It is the best Skilled Nursing facility in the Reno/Sparks area. Dr. Roxy was awesome. The administrators listened and seemed genuinely concerned and empathetic. They made my Aunt's final months comfortable and full of joy.
The facility mistreated residents and made them wait hours for help. It is understaffed, with nurses responsible for as many as 30 patients. Some CNAs seem to be here just for a paycheck and do not genuinely care for patients. The discharge staff are ineffective and unhelpful in arranging a patient's home transition. Call bells are not answered promptly, with delays of 30 minutes to an hour. Residents are left in dirty or soiled briefs for extended periods. Health concerns, such as nausea after medication, are dismissed or not adequately addressed. Overall care quality is inconsistent and, in some cases, unacceptable despite some caring staff.Across these accounts, Alpine Skilled Nursing and Rehabilitation and its related Alpine Senior Center setting emerge as a place where care can be excellent in moments and deeply frustrating in others. Families express real gratitude for several professional staff members who went above and beyond, even as they recount troubling gaps in attention, responsiveness, and discharge planning. In one thread, a family thanks Ian Perry, an administrator, for staying in touch and helping navigate a collector bill from 2023, underscoring that positive, proactive communication from leadership can make a meaningful difference in difficult situations. The praise sits alongside stories of serious concerns about day-to-day care that did not meet expectations or needs.
Several reviews center on the experience of a loved one who was a resident for months and who experienced lengthy delays in getting help. One family describes a pattern in which calls for help were met with long waits - sometimes 30 minutes or more in the night, sometimes hours to use the bathroom or return to bed after assistance was needed. The frustration isn't only about the delays; it reflects a broader impression that crucial tasks in daily care - help with mobility, personal hygiene, and timely medical support - were not consistently delivered. A recurring sentiment from these accounts is that the facility's responsibilities to patients should be predictable and timely, and when they aren't, families feel compelled to step in and carry the burden of coordinating care themselves.
Despite the frustrations, the narratives are not uniformly bleak. Family members repeatedly acknowledge that there are many staff members who demonstrate genuine care, skill, and dedication. Several CNAs, nurses, physical therapists, and other clinicians receive high praise. For example, a nurse named Al is singled out as a standout caregiver, and Andy in physical therapy is described as persistent and effective. Other RNs - Lindsey, Charlotte, and Theresa - are commended for listening, answering questions, and showing empathy toward patients. A cadre of CNAs - Miyu, Brandon, Finley, Jenny, and Raquel - are described as "rockstars" when they show compassion, competence, and consistent assistance. Across various posts, it is clear that when staff members invest time and attention, patients and families feel heard and supported.
There is also a strong thread of appreciation for providers who contributed to a positive end-of-life experience for a relative. One family notes that their aunt's final months were made comfortable and even joyful due to the loving, professional care of the staff, calling Alpine an "A+" facility in that context and expressing deep gratitude. In another part of the spectrum, the same facility earns praise for medical providers - especially a physician or clinician named Dr. Roxy - whose care left a lasting positive impression. These moments of excellence highlight that, in the right hands, the facility can deliver meaningful comfort and quality of life even under challenging circumstances.
Discharge planning and transitions out of the facility emerge as a particularly fraught area. Reviewers describe discharge nurses and those who assist with obtaining the necessary supports for going home as "dang near useless" at times - often surrounded by phrases like "I don't know" or "there's nothing I can do." In one extended case, the family who sought to move a loved one home felt as though their own persistence and problem-solving were required to fill in for a team that seemed unable to provide timely or clear guidance. There is recognition that discharge processes can be complicated, yet the recurring sentiment is that better coordination, transparency, and proactive planning could prevent bottlenecks that leave families feeling overwhelmed and patients waiting in limbo.
Several reviews also address systemic concerns that go beyond individual moments of care. The sense of being understaffed is strong in multiple accounts, with mentions of nurses managing very large patient loads and CNAs appearing to be stretched thin. Some reviewers suggest that a rotation of shifts and clearer accountability would help. Others emphasize the difference between care that comes from a place of genuine concern and care that feels more like a paycheck-driven obligation. In a few passages, families acknowledge that the environment can be positive when expectations are clear, communication is frequent, and staff have the time to devote to patients' needs - an observation that reinforces the idea that staffing levels and organizational support closely shape the quality of daily life in the facility.
Taken together, these accounts paint a nuanced portrait: Alpine Skilled Nursing and Rehabilitation and the Alpine Senior Center can be places of remarkable kindness, expertise, and thoughtful care, where patients' comfort and dignity are prioritized by several dedicated professionals. At the same time, the same facilities are repeatedly described as struggling with staffing, responsiveness, and discharge coordination, leading to painful delays and frustrations for patients and families. The experiences underscore the importance of consistent staffing, reliable response times, proactive discharge planning, and ongoing leadership engagement to sustain the kinds of positive outcomes families have seen when the most supportive staff members are on the job. In the end, many families leave with heartfelt gratitude for the best of what Alpine offers, tempered by a clear wish for broader, system-wide improvements that would ensure swift, compassionate care for every resident at all times.
189 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Reno Tahoe International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeside Health & Wellness Suites in Reno, NV is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can enjoy pampering services, as well as have access to cable or satellite TV for entertainment. Community operated transportation is available for those who need assistance getting around, whether it's for appointments or errands. A computer center is also provided to keep residents connected and engaged.
Meals are served in a spacious dining room with a restaurant-style setting, offering delicious and nutritious options prepared by the staff. For fitness enthusiasts, there is a fitness room equipped with various exercise equipment to help residents stay active and healthy.
The suites are fully furnished and include private bathrooms and kitchenettes for added convenience. Housekeeping services ensure that the living spaces are clean and tidy at all times. Outdoor space such as gardens provide areas for relaxation and recreation.
Residents can take advantage of the small library for leisurely reading or participate in activities organized by the community, including gaming rooms and wellness programs to promote mental well-being. Wi-Fi/high-speed internet is available throughout the premises for connectivity purposes.
Care services offered include 24-hour call systems with supervision to ensure round-the-clock assistance when needed. Trained staff members provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications. Special dietary restrictions, including diabetes diet, can be accommodated.
Lakeside Health & Wellness Suites also offers transportation arrangements both non-medical and specifically for doctors' appointments. Move-in coordination makes transitioning into the community seamless.
Additionally, nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals provide convenience and easy access to essential services for residents.
With its comprehensive amenities and care services, Lakeside Health & Wellness Suites provides a comfortable and enriching assisted living experience for seniors in Reno, NV.
Lakeside Health & Wellness Suites is located at 3101 Plumas, Reno, NV 89509 in Washoe County, Nevada
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The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.
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Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.
The guide on blood pressure charts for older adults stresses the importance of understanding normal and high blood pressure readings influenced by age, genetics, and lifestyle, while emphasizing regular monitoring and lifestyle modifications to prevent serious health issues. It provides insights into blood pressure categories, dietary recommendations, medication considerations, and the role of caregivers in supporting healthy habits.
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