961 Kuenzli Street, Reno, NV 89502
For more information about senior living options: (844) 490-3973
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The facility provides excellent care and its staff is wonderful. Patients receive great care at Advanced Health Care, with attentive nurses, CNAs, PT, and OT. The administration, medical team, and therapy staff deliver outstanding care. The rehab program features friendly, knowledgeable, and kind caregivers. The facility is beautiful, clean, and comfortable, with private rooms. The food is amazing and the dining service is top-notch. The therapists are highly professional and dedicated to patient recovery. Families feel supported by attentive administration that takes time to address concerns. The environment is described as five-star, offering a luxurious atmosphere. Reviewers would choose Advanced Health Care of Reno again and highly recommend it.
The safety of the place is not good; the administrator ignored threats and made dangerous comments about the risk to staff and patients. They are not as advanced as they claim and cannot care for patients who need extra help, turning away those who can't walk. The nursing staff and the administration are HORRIBLE; patients were neglected and left without timely care. Residents were left unattended and call bells went unanswered for long periods, with rooms and bathrooms sometimes not cleaned. They discharged patients with serious infections or health deterioration, sometimes without proper instructions or medications. The facility is described as a glorified motel 6 - nasty and dingy with staff who don't seem to care about the patients. Basic needs like water were not promptly provided, leaving a resident thirsty and distressed.Advanced Health Care Of Reno is best suited for families seeking a high-quality, short-term rehab experience where a strong therapy team and an upscale, comfortable environment can support rapid functional gains after surgery or a serious illness. The facility consistently earns praise for its rehabilitation focus, with skilled nursing, physical and occupational therapy, and the overall medical team delivering attentive, capable care. Private rooms, restaurant-style dining, and a calm, hotel-like ambiance are repeatedly highlighted as factors that ease the recovery process. This is a compelling choice for hip or knee replacements, spinal procedures, and post-hospital rehabilitation where therapy intensity and prompt access to care are prioritized. For longer-term care or for residents who demand relentless 24/7 medical supervision, other options may be more appropriate.
Those weighing alternatives should consider whether sustained, continuous nursing oversight is essential. Several reviews flag slower response times to call bells, periods when patients were not cleaned or monitored consistently, and concerns about discharge timing that did not always align with medical readiness. Some families report preventable dehydration, infections, or safety gaps around transitions. If a loved one requires meticulous, ongoing medical management, rigorous nursing accountability, and consistently proactive communication with families, it is prudent to evaluate other facilities that emphasize uninterrupted nursing coverage and more predictable daily routines.
On the plus side, the core strengths here are real and impactful. Therapy teams - PT, OT, and the broader rehabilitation staff - are repeatedly described as knowledgeable, responsive, and capable at driving meaningful mobility and independence. The nursing group is frequently praised for kindness, professionalism, and genuine engagement with patients, while administrators are noted for being accessible and solution-oriented. The environment itself supports recovery: clean rooms, comfortable accommodations, and dining that many families rate as superior to typical rehab fare. When a patient's primary goal is high-caliber rehab in a welcoming setting, these elements converge to produce solid outcomes.
The most serious concerns surface around consistency of day-to-day care and discharge practices. Criticisms center on staffing gaps, with claims of understaffing during certain shifts and a disconnect between therapy progress and medical oversight. Allegations range from neglectful lapses to miscommunications about a patient's status and needs, sometimes culminating in unsafe or premature discharges. A handful of reviews describe distressing experiences involving dehydration, inadequate pain management, or inadequate handling of medical conditions, which can erode trust even when the therapy program is strong. These reports are not universal, but they are persistent enough to demand attention.
When the pros align with a family's priorities, the positives can meaningfully offset the negatives. For families prioritizing top-tier rehab outcomes, a pleasant, non-institutional atmosphere, and close collaboration with a proactive therapy team, Advanced Health Care Of Reno often delivers exceptional value. However, the potential drawbacks - especially around call-light responsiveness, consistent nursing watch, and discharge planning - pose real risk for residents with high medical acuity or whose caregivers require steady reassurance and routine. The facility may tilt toward excellence in rehabilitation and comfort, but it does not consistently guarantee the uninterrupted nursing vigilance some patients need.
Practical next steps for families: visit in person to observe staffing patterns during peak hours, meet the therapy director, and request a concrete rehab and medical care plan tied to measurable goals. Ask for the same nurse assigned when possible, inquire about daily progress updates, and review the discharge process to ensure it aligns with clinical readiness. If persistent concerns about staffing or responsiveness arise, or if a loved one has complex medical needs beyond restorative therapy, it is prudent to compare alternatives with stronger documented nursing continuity and more predictable oversight. Advanced Health Care Of Reno stands as a compelling option for rehab-driven recovery, but it must be paired with clear expectations and vigilant family involvement to maximize safety and outcomes.
42 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Reno Tahoe International (3 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Advanced Health Care Of Reno in Reno, NV is a premier assisted living community that offers exceptional care and a wide range of amenities to enhance the comfort and well-being of our residents. With our fully furnished and beautifully designed living spaces, residents can feel at home while enjoying the convenience of cable or satellite TV, Wi-Fi/high-speed internet, and telephone services.
We prioritize the nutritional needs of our residents by providing restaurant-style dining with special dietary restrictions in mind. Our skilled kitchen staff prepares delicious meals that cater to specific dietary requirements such as diabetes diets. Additionally, our small library offers a cozy space for residents to relax and indulge in their favorite books.
At Advanced Health Care Of Reno, we understand the importance of maintaining an active and engaged lifestyle. We encourage resident-run activities and organize scheduled daily activities to promote socialization and overall well-being. Our caring staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, transfers, and medication management.
With move-in coordination services available, transitioning into our community is seamless for both residents and their families. The presence of outdoor spaces like gardens allows residents to enjoy fresh air and nature at their leisure. Housekeeping services ensure that our communal areas remain clean and comfortable for everyone.
Our location in Reno also offers convenient access to various amenities nearby. Residents can find cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals within close proximity.
Choose Advanced Health Care Of Reno for unparalleled assisted living services in a vibrant community setting where every resident's comfort is prioritized.
Advanced Health Care Of Reno is located at 961 Kuenzli Street, Reno, NV 89502 in Washoe County, Nevada
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