Advanced Health Care Of Reno is a nursing home community in Reno, NV.
Information last verified:
961 Kuenzli Street, Reno, NV 89502
For more information about senior living options: (866) 208-4318
4 from 74 reviews
5 stars
54
4 stars
2
3 stars
0
2 stars
2
1 stars
16
Overall Review of Advanced Health Care Of Reno
differentiator12 reviews mention this
Food quality stands out
Dining quality is a frequent bright spot in resident experiences here.
Many residents and family members describe the food as genuinely good, with some calling it “great†or highlighting specific diet support like low sodium. Several also describe meals being served in a more restaurant-like way, not just routine cafeteria-style dining. A few reviewers mention the food was only average or that they were not thrilled, but even those accounts generally treat it as a secondary issue compared with care and cleanliness.
common12 reviews mention this
Therapy-focused rehab support
Physical and occupational therapy support shows up repeatedly in feedback.
Reviews frequently connect progress to the therapy team, including physical therapy and occupational therapy helping with strength, walking, and mobility. Multiple residents also describe how medical and therapy staff worked together around recovery needs after hospitalization or surgery. While most of the feedback is positive, a small number of reviews question coordination and follow-through outside of therapy, which shows up as a separate concern from the rehab itself.
common20 reviews mention this
Staff professionalism and compassion
Residents and families consistently describe the staff as helpful and respectful.
Across many reviews, families praise staff for being professional, kind, and responsive to patient needs. Several accounts emphasize dignity and respect—describing nurses, CNAs, therapists, and administrators treating residents well and making families feel supported too. A minority of reviews take the opposite view, describing missed responses and lack of care, but those complaints focus heavily on nursing follow-through rather than the overall staff culture alone.
common4 reviews mention this
Private rooms are valued
Residents often appreciate the comfort and privacy of their room setup.
Several reviewers specifically call out private rooms and private bathrooms as a meaningful difference from other facilities they have experienced. Families also describe rooms as clean, comfortably decorated, and more like home, which ties into their overall recovery experience. A few other reviews criticize aspects of daily support like housekeeping or meal timing, but they do not dispute the room comfort described in the more positive accounts.
caveat7 reviews mention this
Concerns about response and safety
Some residents and families report serious problems with responsiveness and care consistency.
A recurring concern in the critical reviews is slow or missing help—such as delayed call light response and periods where patients felt unattended. Other complaints include insufficient cleaning, inadequate medication follow-through, and discharge or care planning that did not match the patient’s needs. There are also isolated but strong safety-related complaints that residents describe as alarming. These issues come from a minority of reviewers and are directly contrasted by many other accounts that praise staff support and cleanliness.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
42 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Reno Tahoe International (3 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Great Basin Medical Group (0.2 miles)
Washoe Medical Center - Washoe Cancer Services, Medical Director l Dardick Md (0.3 miles)
Sierra Neurosurgery Group (0.3 miles)
Sierra Eye Associates (0.5 miles)
Acadia Medical Group (0.5 miles)
Reno Diagnostic Centers (0.6 miles)
Walk In Emotional Support (0.7 miles)
Hospitals
Renown Rehabilitation Hospital (0.4 miles)
Manor Care (2.6 miles)
Parks
Sage Street Park (0.6 miles)
Wingfield Park (1.2 miles)
Whitaker Park (1.6 miles)
Rancho San Rafael Regional Park (1.9 miles)
Idlewild Park (2.1 miles)
Restaurants
The Swiss Bar (0.6 miles)
Floyd's Fireside Chat (0.6 miles)
Louis' Basque Corner (0.8 miles)
Von Bismarck (0.9 miles)
Top Deck Restaurant (1 miles)
Piñon Bottle Company (1.1 miles)
Brasserie Saint James (1.1 miles)
Cafes
Bibo Coffee Company / Bibo Freddo Gelato (1 miles)
Laughing Planet Cafe (1.1 miles)
Too Soul Tea Co (1.2 miles)
Magpie Coffee Roasters (1.5 miles)
Coffeebar (1.8 miles)
Pharmacies
Walgreens (1.1 miles)
Sierra Health Mart Pharmacy (1.4 miles)
Walgreens (1.5 miles)
CVS Pharmacy (1.6 miles)
Save Mart Supermarkets (1.7 miles)
Save Mart Supermarkets (1.9 miles)
CVS Pharmacy (2 miles)
Transportation
Enterprise Rent-A-Car (1.3 miles)
Hertz Rent A Car (1.8 miles)
Reno Tahoe Rental Car (1.8 miles)
Baggage Claim (1.9 miles)
Terminal C (1.9 miles)
Escape Lounges (1.9 miles)
Reno-Tahoe International Airport (RNO) (1.9 miles)
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
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