220 Shadow Lane, Las Vegas, NV 89106
For more information about senior living options: (844) 490-3973
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The staff are very friendly and nice. Providers take their time with patients and listen to concerns for a proper assessment. Dr. Mae Guerrero is praised as an awesome, caring doctor who advocates for healing. The front desk staff are helpful, courteous, and professional. The clinic offers programs and support for those with limited means and accepts Medicaid. The Shadow Lane clinic accommodated an urgent matter on Christmas Eve, showing responsiveness.
The wait times to be seen are out of this world, even with an empty waiting room. The office has made the process of getting and staying properly medicated unnecessarily difficult. The assistant nurses consistently fail to relay messages to the doctor and struggle to set up appointments reliably. Patients have gone months without seeing their doctor due to very limited availability, and missing an appointment can mean waiting over a month. They have repeatedly failed to send prescriptions to the pharmacy and do not respond to pharmacy messages. One patient went four months without an appointment and was on the wrong dosage for over four months, later learning that the dosage could not be corrected. They feel sabotaged in their efforts to receive proper care. The phone system hangs up when they call, making it hard to reach anyone. The desk staff are incompetent. A reviewer described a therapist as rude and ineffective, harming their marriage.Mediflex Home Care in Las Vegas is best suited for adults who need a broad, affordable primary-care network and place a premium on warm, patient-facing support. The community shines for those who value a friendly front desk, a responsive nurse practitioner and physician team, and the ability to access a range of services - primary care, labs, and certain therapeutic supports - under one roof. It is particularly appealing to patients on Medicaid or those who rely on sliding-scale options, and to families who want a one-stop experience rather than juggling multiple specialists. The care culture that emerges from the most consistent praise centers on compassion, time spent with patients, and a sense that clinicians truly listen. This is the kind of environment where a patient feels seen and supported, even when medical needs are complex.
Those who may want to consider alternatives are the same individuals for whom operational reliability is non-negotiable. The most consequential gaps in the reviews involve medication management and appointment logistics. Recurrent reports of missed prescriptions, delayed refills, and messages not getting relayed to the doctor translate into real, tangible risk for those on delicate medication regimens. Add in inconsistent appointment reliability, occasional prolonged wait times, and a phone system that frequently hangs up or fails to connect, and the risk of fragmented care increases. For anyone who must juggle multiple medications, strict dosages, or urgent follow-ups, these administrative weaknesses can outweigh the favorable bedside manner and broad service offerings.
On the upside, the strongest pros - kind, approachable staff; a care team that appears to invest time in clinical assessment; and the ability to handle a spectrum of needs in-house - often offset notable drawbacks. Several reviewers point to clinicians who are thorough, patient-centered, and genuinely invested in outcomes, with women's health and chronic-illness management cited positively. The presence of on-site services such as blood work and counseling, along with a visible commitment to accommodating patients with limited means, creates a practical, reliable anchor for ongoing care. When examples emerge of staff going above and beyond - handling complex visits with care, or coordinating with payers to bridge gaps - the value becomes clear for families choosing a long-term care plan.
Yet the main cons do not vanish with a few bright spots. The most disruptive issues - medication supply and dosage errors, missed communications, and inconsistent scheduling - underline a fundamental risk in relying on this practice for steady, ongoing management. In some reviews, patients report having to resort to self-management to compensate for a lack of timely guidance from clinicians, which undermines safety and trust. The strongest counterargument to staying is the fear of unpredictable gaps in care that could escalate if weekly follow-ups or timely refills are missed. In decision-making terms, these operational fragilities are what create a ceiling on how far the positive clinician // patient relationship can take the overall experience.
From a practical standpoint, families should approach Mediflex with a clear plan to mitigate the administrative risks. Request a designated care coordinator or point person to oversee medication workflows and appointment scheduling, and insist on explicit, written confirmation for prescriptions and refills. Before establishing care, verify the timeline for follow-ups and discuss contingency steps if a message to the physician goes unanswered. It is wise to probe the front desk and call-center processes: how are messages tracked, who confirms appointment times, and what guarantees exist that a refill request will be processed within a specified window? Understanding these guardrails can determine whether the compassionate care and comprehensive services are enough to create durable, safe outcomes.
In the end, Mediflex Home Care is a viable choice for those who prioritize empathetic clinicians, broad in-house services, and affordability, especially when Medicaid or sliding-scale options are important. It is best for patients who can tolerate occasional administrative missteps in exchange for strong clinical attention and a supportive care culture. For families where medication stability, predictable scheduling, and unambiguous communication are essential, exploring alternatives or requiring explicit improvement commitments from the clinic is prudent. A visit to discuss care coordination, appointment reliability, and prescription workflows will reveal whether the balance tips toward dependable long-term management or signals the need to look elsewhere for one's care ecosystem.
2 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mediflex Home Care is an assisted living community located in Las Vegas, NV. Our community offers a range of amenities to ensure our residents' comfort and convenience.
The dining room provides a welcoming space for residents to enjoy their meals while socializing with friends and neighbors. Each unit is fully furnished, allowing residents to easily settle into their new home. The community also features a beautiful garden where residents can relax and enjoy the outdoors.
Our dedicated housekeeping services help maintain a clean and organized living environment for our residents. In addition, our move-in coordination service ensures a smooth transition for those joining our community.
Outdoor spaces are available for residents to enjoy fresh air and engage in outdoor activities. Residents can stay connected with family and friends through telephone and Wi-Fi/high-speed internet services.
We provide comprehensive care services tailored to meet each resident's individual needs. This includes assistance with daily activities such as bathing, dressing, and transfers. We also offer support for those who require diabetes diets or have special dietary restrictions. Our staff assists with meal preparation and service, ensuring that residents receive nutritious meals.
Medication management is provided to ensure the proper administration of medications. Scheduled daily activities are available for residents to participate in, fostering socialization and engagement within the community.
Our location offers convenient access to various amenities nearby. With 6 cafes, 30 pharmacies, 4 physicians, 39 restaurants, 3 transportation options, 1 place of worship, and 1 hospital nearby, residents have easy access to essential services and recreational opportunities.
At Mediflex Home Care in Las Vegas, NV, we strive to create a comfortable and supportive environment where our residents can thrive and enjoy their retirement years.
Mediflex Home Care is located at 220 Shadow Lane, Las Vegas, NV 89106 in Clark County, Nevada
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