Horizon Health & Rehab Center in Las Vegas, NV

Pros

• The facility is a clean, safe place.
• The nursing staff are good to great at meeting patients' needs.
• The staff across nursing, therapy, and wound care are wonderful and caring.
• The physical therapy has been really good and patients show progress.
• The meals are good and the food is generally well-liked.
• The staff are friendly, attentive, and helpful, and they respond to calls.
• Many patients would absolutely recommend Horizon Health for its care and staff.

Cons

• There is no medication available on arrival, leaving patients to endure more than 15 hours without pain relief due to very poor care.
• The staff are exceptionally lazy when patients need help.
• The physical therapy department lacks the equipment and space it needs.
• There is a lack of knowledge in PT for amputees, and patients waiting for prosthetics are told to do nothing rather than be guided.
• James, the director, does not listen and does not provide staff with basic tools to do their jobs.
• The food is terrible and often not served warm, with meals lacking taste and patients having to fund their own meals.
• There is widespread complaint about issues with little action taken to address them.
• A patient was discharged without pain medication and was promised help that never came, with repeated lies.
• Intake was performed by an unqualified student who confiscated insulin and other belongings, which could not be located afterward.

Review

Horizon Health & Rehabilitation Center in Las Vegas is best suited for rehab-focused patients who want active, hands-on therapy in a generally clean, approachable setting and for families that value ongoing communication about progress. The center often delivers meaningful progress in therapy, with many reviewers praising rehabilitation staff, nurses, and the overall environment. It works well for individuals who come with realistic expectations about daily routines and who can engage with therapists to push toward independence. This is not a one-size-fits-all facility; the fit hinges on whether consistent medication timing, prompt call-light responses, and steady medical oversight are negotiable priorities.

Families should consider alternatives if reliable medication management, predictable daily rhythms, and hospital-like oversight are nonnegotiable. A pattern of delayed pain medications, hesitancy around call-light responses, and uneven administrative attention can erode confidence and safety over a stay. Several accounts point to an intake process that did not meet expectations, and concerns about how leadership and staffing allocate resources. For those who need robust IV therapy, stringent safety protocols, or a highly structured medical milieu, other facilities may offer more predictable systems and staffing levels.

The strongest positives here are the therapy program and the people delivering it. Reviewers repeatedly highlight that therapy has been "really good," with patients showing tangible gains and personal attention from therapists. Nurses and CNAs are frequently described as caring, approachable, and hardworking, with the caveat that some shifts experience higher patient loads and slower response times. Cleanliness and general upkeep surface repeatedly as well, contributing to a sense of safety and comfort. When the care team is aligned and engaged, families see clear momentum toward discharge readiness and regained function.

Yet the cons carry real weight and cannot be dismissed. Timeliness of medications appears inconsistent, with several residents reporting doses arriving late and pain management not meeting expectation. Call-light responsiveness is a recurring concern, especially during night shifts or busy periods, which undermines perceived safety and comfort. PT spaces and equipment are described by some as insufficient for serious rehab needs, and management critiques - especially around leadership, resource allocation, and staff training - color several experiences with frustration. Dietary variety and meal quality also surface as a mixed bag, influencing overall satisfaction for long-stay residents.

Weighing pros against cons, Horizon delivers credible rehab progress and genuinely caring staff, but the frequency and impact of access and coordination gaps can tilt the balance toward frustration for families seeking dependable, hospital-grade consistency. For families prioritizing visible therapy gains and a friendly, clean environment, the positives may justify a stay, provided there is proactive advocacy and ongoing communication with leadership. For those needing strict adherence to med schedules, rapid call-light responses, or ample dedicated PT infrastructure, alternatives may deliver more predictable peace of mind.

If this community is on the short list, enter with a concrete plan: assign a point person to monitor daily med timings and pain control, request a named nurse or CNA with clear coverage expectations, and insist on a defined physical therapy schedule with explicit equipment availability and progress goals. Engage social work or case management early to map a realistic discharge plan and ensure supplies and community supports are in place. Visit frequently to observe call-light response, meal service quality, and housekeeping; document concerns and seek rapid follow-through. Horizon is a solid option for rehab-focused recovery, but only when families insist on structure, accountability, and a clear pathway to home.

This part of Las Vegas, Nevada offers a convenient and bustling urban environment with a variety of amenities nearby. There are several pharmacies within close proximity, making it easy to access necessary medications and healthcare services. In terms of medical care, there are reputable physicians, hospitals, and specialized clinics in the area for any healthcare needs. Additionally, there is a range of dining options available, from fast food to more upscale restaurants, catering to different tastes. Public transportation is easily accessible with monorail stations nearby. Furthermore, there are cafes for socializing or relaxing with a cup of coffee. Places of worship are also present for spiritual fulfillment. Overall, this area provides a well-rounded and convenient lifestyle option for seniors looking to settle in Las Vegas.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.9 miles)
• Walgreens (1.2 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.1 miles)

Physicians

• Southwest Medical Rancho Urgent Care (0.6 miles)
• Sunrise Hospital and Medical Center (2.6 miles)
• Digestive Disease Specialists (3.2 miles)
• Comprehensive Cancer Centers of Nevada (3.8 miles)
• Las Vegas Skin and Cancer South Pecos (5.2 miles)
• Longford Medical Building (5.3 miles)
• Nevada Orthopedic & Spine Center (5.3 miles)

Restaurants

• Fremont Street Experience (1.2 miles)
• Wendy's (1.5 miles)
• The Marketplace (1.6 miles)
• McDonald's (1.9 miles)
• Peppermill Inn (2 miles)
• Tacos El Gordo (2.2 miles)
• Encore Beach Club (2.3 miles)

Transportation

• Las Vegas Monorail - Sahara Station (1.5 miles)
• Las Vegas Monorail - Harrah's/Quad Station (3.1 miles)
• ARIA Express Bellagio Station (3.8 miles)
• Concourse A (5.4 miles)
• Ride Share Pickup (5.4 miles)
• Terminal 1 (5.4 miles)

Cafes

• Dutch Bros Coffee (1.8 miles)
• Starbucks (1.9 miles)
• Starbucks (2.8 miles)
• The LINQ Hotel & Casino (3.2 miles)
• Primrose (4.1 miles)
• Hello Kitty Cafe (4.2 miles)

Places of Worship

• Iglesia Ni Cristo (3.1 miles)

Hospitals

• Cheyenne Care Center (4.8 miles)