St. Joseph Transitional Rehabilitation Center
Save2035 West Charleston Boulevard, Las Vegas, NV 89102
For more information about senior living options: (844) 490-3973
The collection of reviews about St Joseph Transitional Facility reads like a tale of two different experiences, with a heavy tilt toward deep concern and dissatisfaction. Several families describe a pattern of neglect, disorganization, and safety issues that raise serious questions about the quality of care and the overall operation of the facility. Yet interwoven with those grim accounts are a few positive notes from people who encountered attentive staff, timely responses, and care that helped their loved ones recover or stay stable. The contrasts are stark and repeatedly emphasized across multiple accounts, suggesting a facility that can feel chaotic and under-resourced to many families, but at times delivers decent care under certain conditions or staff members.
A dominant thread across the negative reviews centers on safety, cleanliness, and the basic welfare of residents. Families report bed sores developing or worsening while residents are in the facility, with specific complaints that they are not being turned, bathed, or attended to with adequate frequency. One reviewer describes a loved one with bed sores who is not being bathed, and notes a lack of attention to nails and hair, painting a picture of someone who is not being cared for with normal caregiving standards. Another family member says their relative contracted scabies while staying there, and several reviews mention dirty environments, strong odors, and a failure to change clothing or attend to mess or contamination promptly. The fear expressed by families is not only about immediate discomfort but about infection risk and the overall decline in health that can accompany neglect.
Staffing and administration are prominent sources of complaint. Reviewers describe the facility as understaffed and overwhelmed, with too many patients for the available caregivers. Call bells allegedly go unanswered for prolonged periods - sometimes hours - while medications and other basic needs arrive late or inconsistently. There are repeated mentions of "morning medication" not appearing until noon or later, and of a system that feels disorganized rather than coordinated. Administrative conduct is also a frequent source of ire: aggressive, rude, or arrogant responses when families seek information or raise questions; clerical staff who seem unaware of discharge planning or patient status; and an overall sense that patients are treated as files or revenue rather than people. Yet amid these criticisms, a handful of reviews credit particular staff members - nurses, CNAs, social workers, physical therapists - with being caring and responsive, suggesting that individual employees can and do make meaningful differences within a strained system.
Discharge planning and communication emerge as another painful fault line. Several reviews recount surprise discharges or confusion around when and how a patient would be released, with staff appearing "surprised" when a family arrives for discharge and having no clear plan or setup in place. This disorganization contributes to a sense of instability for families who are coordinating medical transitions, housing, and ongoing care after leaving the facility. Conversely, at least one account details a smooth interaction with discharge in a moment of skepticism, with the writer noting that despite prior doubts about reviews, the staff actually performed well when observed in action. This dichotomy reinforces the impression that experience can vary widely by shift, unit, or individual personnel.
The patient experience itself is described in highly varied terms. Some reviews depict a facility that is a reasonable option for elderly individuals awaiting hospice care or recovering from injury, albeit with caveats about space, room size, and the general level of care. A reviewer who brought a husband home after a kidney failure hospitalization praises the place highly, highlighting plentiful RNs, competent doctors, strong therapy staff, and food quality that surpasses many local options. That positive portrait emphasizes what the facility can be when it is well-staffed and well-managed. In contrast, other accounts describe harrowing outcomes: a patient who deteriorated after decisions by the lead doctor, an eye infection that escalated into a serious medical issue, and a family having to advocate aggressively to obtain explanations or changes in care. There are even mentions of delayed or insufficient communication about a patient's condition, and in at least one hospice scenario, a patient's family felt the environment was dirty and poorly managed during a critical time.
There are also comments on the physical environment and the day-to-day operations. Several reviewers describe the building as old, with small rooms and a sense that care quality is inconsistent. Food quality is a recurring minor grievance for some, with complaints ranging from bland, small portions to overall dissatisfaction. Some reviews praise the therapy program as excellent and note that the culinary and treatment teams can be strong points, implying that the facility has the potential to deliver solid care when properly resourced. Others recount missing items after a loved one's stay and a general sense that the facility's atmosphere - the vibe when you first walk in - can be depressing or unwelcoming, which compounds the stress families already feel.
In sum, the impressions about St Joseph Transitional Facility are deeply divided. A substantial portion of reviews depict a facility plagued by understaffing, inconsistent care, poor communication, and organizational gaps that can leave families anxious and residents at risk. Yet there are clear counterexamples where the staff's dedication and certain departments deliver commendable care, and where the facility successfully supports recovery and discharge. The overarching takeaway is a blend of caution and conditional optimism: the facility appears capable of providing meaningful, quality care in some circumstances, especially when a strong, attentive staff presence is available, but systemic issues - particularly around staffing levels, discharge processes, and administrative responsiveness - can severely undermine patient well-being and family trust. Given the range of experiences, families considering this facility should plan for proactive involvement, ask pointed questions about staffing ratios, discharge planning, infection control, and safety practices, and be prepared to advocate vigorously for their loved ones, while also recognizing that positive experiences can and do occur when conditions align with strong, responsive care teams.
The St. Joseph Transitional Rehabilitation Center in Las Vegas, NV offers a comfortable and supportive environment for individuals requiring assisted living services. The community provides a range of amenities to enhance the quality of life for residents. Each unit is fully furnished and equipped with cable or satellite TV and Wi-Fi/high-speed internet access for entertainment and communication purposes.
Meals are served in a spacious dining room, where special dietary restrictions can be accommodated. Housekeeping services ensure that the living spaces are kept clean and well-maintained. Residents also have access to outdoor spaces such as a garden, allowing them to enjoy fresh air and nature.
The community provides care services 24 hours a day, ensuring round-the-clock supervision and assistance with activities of daily living. Trained staff members are available to help residents with bathing, dressing, and transfers. Coordination with health care providers is an integral part of the care provided at St. Joseph, ensuring comprehensive medical support for each individual's unique needs.
Medication management is offered to ensure that residents take their medications correctly and on time. A mental wellness program promotes emotional well-being by offering support, counseling, and engagement in stimulating activities. Transportation arrangements are available for medical appointments, allowing residents easy access to healthcare services.
Additionally, the location of St. Joseph Transitional Rehabilitation Center provides convenience with several amenities located nearby. There are six cafes, 30 pharmacies, four physicians' offices, 46 restaurants, three transportation options, and one place of worship within close proximity to the community.
Overall, St. Joseph Transitional Rehabilitation Center offers a comfortable and supportive environment where individuals can receive the assistance they need while maintaining their independence and enjoying various amenities and activities in the surrounding area.
This part of Las Vegas, Nevada is a bustling and convenient area with a variety of amenities nearby. There are several pharmacies within a short distance, making it easy to access medication and healthcare services. Additionally, there are multiple physicians' offices in the vicinity, including urgent care facilities and specialty clinics, providing convenient access to medical care. For leisure and dining options, there are cafes offering a variety of coffee options, as well as restaurants serving different cuisines to cater to various tastes. Public transportation such as the Las Vegas Monorail provides easy access to other parts of the city for those without personal vehicles. Overall, this area offers a mix of services and conveniences that may be appealing for seniors looking for a lively yet accessible neighborhood to call home.
St. Joseph Transitional Rehabilitation Center is located at 2035 West Charleston Boulevard, Las Vegas, NV 89102 in Clark County, Nevada
St. Joseph Transitional Rehabilitation Center on seniors.fyi includes 4 photos including images showing dining, decor, interior, bedroom, lobby, waiting area, television, artwork, and more.
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