5803 East Monroe Avenue, Las Vegas, NV 89110
For more information about senior living options: (844) 490-3973
Focus Mental Health is consistently praised for being on time, fair, and caring. Olivia Huntsinger is described as a lifesaver who genuinely cares about patients and helps them sort through their thoughts. Dr. Eric Alexander is appreciated for his insight, willingness to listen, and supportive approach to health and well-being. The office staff and clinicians are seen as fabulous, friendly, professional, and well-organized. Dr. Sue Won is noted for empathy, professionalism, and taking time to listen and guide patients. Dr. Tyler Voss (and Tyler Voss-Hamrick) are described as thorough, educated, and focused on helping patients make informed decisions. Dr. Jacob Christensen is praised as pleasant, easy to communicate with, and attentive without rushing. The environment is described as welcoming, calm, private, and comfortable, with punctual appointments. Front desk staff are highlighted as friendly and helpful, contributing to a positive experience. Overall, patients feel seen, heard, and cared for, with high satisfaction across clinicians and staff.
One reviewer described the front service as horrible and the providers as not competent. A reviewer claimed staff talked amongst themselves and released patient confidentiality. A reviewer stated staff did not care about patients. A reviewer warned to avoid Kalena, alleging she is not knowledgeable and judges patients immediately. A reviewer observed new interns and many new staff members who did not seem to know what they were doing. A reviewer reported long wait times: 20+ minutes to check in and 30 minutes to see the provider despite a scheduled appointment and pre-filled forms. A reviewer urged others to go elsewhere for therapy.The collection of experiences from Focus Mental Health paints a picture of a practice that many patients find easy to use and consistently supportive. Several reviewers highlight a seamless and user-friendly process from the moment they reach out to schedule an appointment, through check-in, to the actual session. The sentiment repeats: the team is on time, fair, and genuinely caring, which helps set a calm tone for people who are navigating mental health concerns. For many, this consistency is the bedrock of their trust in the care they receive.
A central thread in these notes is the compassion and attentiveness of the clinicians. Dr. Eric Alexander is described as a kind and compassionate physician who prioritizes helping patients discover a path toward health, happiness, and healing. Across locations, patients consistently mention his approachable demeanor and his willingness to listen. The voice of routine praise for Focus Mental Health's interpersonal approach is echoed by mentions of the office staff and counselors who are "fabulous" and deeply involved in supporting patients beyond just the medical aspect. One reviewer even calls a counselor, Olivia Huntsinger, a lifesaver, emphasizing how she attentively considers what patients think and helps them sort through their concerns.
The clinicians named in the reviews cover a broad spectrum of the practice's strengths. Olivia Huntzinger (spelled variations include Huntzinger and Huntzinger) is repeatedly described as attentive, communicative, and dependable - someone patients feel they can reach and count on for ongoing progress. Dr. Won (Dr. Sue Won) receives high marks for empathy, professionalism, and the ability to explain issues in a clear, non-judgmental way, making sessions feel safe and empowering. Dr. Tyler Voss, including a Henderson location-aligned description of Dr. Voss-Hamrick, is praised for thoroughness, medical knowledge, and the ability to explain side effects and treatment options in a way that helps patients participate actively in their care. Another familiar name is Dr. Christensen, who is noted for listening without rushing and for being easy to talk to. The positive experiences with these clinicians often extend beyond the visit itself to the transparency and collaboration patients feel they are offered in decision-making about medications and referrals.
There are also glowing testimonials about the practice's impact on families and younger patients. One reviewer celebrates Brittany Perez, a psychiatric nurse practitioner, for helping a 16-year-old feel comfortable and never rushed, while the office staff's helpfulness and friendliness support a positive, family-friendly environment. The sense of partnership with care providers is a recurring theme, with patients noting that their clinicians take time to listen, discuss options, and tailor recommendations to individual needs. This patient-centered approach is described as making care feel personalized rather than one-size-fits-all.
Beyond individual clinicians, the reviews occasionally call out the broader staff as a strength. Several patients comment on the office's organization, cleanliness, and overall welcoming atmosphere. The sense of a cohesive team - receptionists, counselors, and clinicians - working in concert to support mental health goals comes through strongly. In particular, the experience of a telehealth visit with a physician who was newly assisting a patient while a regular doctor was out is framed positively, underscoring the practice's ability to maintain efficient care even when schedules shift.
Yet, the collection isn't uniformly uncritical. A subset of reviewers notes frustrating experiences with the administrative side of the practice. Complaints about front-desk service - including long wait times, delays in check-in or seeing a provider, and perceptions that some staff are not as knowledgeable as they should be - appear alongside explicit warnings from some patients to "save your time and wellbeing and go elsewhere" if one is seeking therapy. Specific concerns include references to new interns or staff members who appear to be uncertain about procedures, and, in at least one account, a patient who felt that confidentiality was compromised due to staff conversations among themselves. The most pointed critique centers on a particular front-desk staff member, cited by name, with claims of poor competence and judgment. Taken together, these comments suggest that while the clinical care is repeatedly described as strong, there is room for improvement in the front-office experience and internal coordination.
Overall, the impressions of Focus Mental Health in these reviews converge on a few core ideas: patients value the ease of access, the compassionate and collaborative clinical relationships, and the practical guidance they receive on treatment. Many reviewers express a strong willingness to recommend the practice to friends and family, citing positive personal histories with specific clinicians and the reassuring sense that they are being heard and respected. At the same time, a number of voices call for improvements in administrative processes and staff consistency, reminding us that while patient care at the clinical level is praised, the patient experience can be uneven at the front desk.
In sum, Focus Mental Health emerges as a place where many patients find genuine relief and meaningful progress through supportive clinicians who listen, explain, and tailor care to their needs. The practice's strengths - compassion, accessibility, and thoughtful medical partnership - are highlighted repeatedly, with particular gratitude expressed toward several physicians and providers who have helped patients improve their mental health and quality of life. The mixed feedback about administrative and front-office experiences points to a clear opportunity for continued growth, aiming to make every part of the visit as reliable and welcoming as the care delivered by the clinicians patients praise so highly.
2 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Focused Care in Las Vegas, NV is an assisted living community that offers exceptional care and services for seniors. Our community boasts a range of amenities and care services to ensure the comfort and well-being of our residents.
With a spacious dining room, residents can enjoy delicious meals prepared by our skilled culinary team. The community is fully furnished, providing a comfortable and inviting atmosphere for our residents. Additionally, we have a beautiful garden where residents can relax and take in the fresh air.
Our dedicated housekeeping services ensure that each resident's living space is clean and tidy at all times. We also provide move-in coordination to assist new residents in settling into their new home seamlessly. Outdoor spaces are available for leisurely walks or socializing with fellow residents.
To keep our residents connected, we offer telephone and Wi-Fi/high-speed internet access throughout the community. This allows them to stay in touch with loved ones or engage in online activities they enjoy.
At Focused Care, we prioritize the well-being of our residents by offering various care services. Our trained staff provides assistance with activities of daily living, such as bathing, dressing, and transfers. We have specialized support for individuals with diabetes and can accommodate special dietary restrictions.
Our dining experience caters to specific dietary needs, ensuring that every resident's nutritional needs are met while enjoying delicious meals. Scheduled daily activities keep residents engaged and entertained, promoting social interaction within the community.
For added convenience, there are seven pharmacies located nearby for easy access to medications. We also have one physician office nearby for medical appointments or consultations. Residents looking to worship or attend religious services will find a place of worship conveniently closeby. Furthermore, there is a hospital nearby in case of any medical emergencies.
Focused Care is committed to providing exceptional care and creating a supportive environment where seniors can thrive and enjoy their retirement years to the fullest extent possible.
Focused Care is located at 5803 East Monroe Avenue, Las Vegas, NV 89110 in Clark County, Nevada
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