Papillion Manor

Pros

• The nurses at Papillion Manor were really good.
• The rooms at the facility were like small apartments.
• The facility was well-kept and clean.
• The activities offered, such as bingo and puzzles, were enjoyable.
• The staff at Papillion Manor seemed friendly and helpful.
• Residents felt well taken care of by the nurses and nursing assistants.
• The facility had a homey feeling with locked cabinets for residents' special treasures.
• The therapy staff was proficient, friendly, and hardworking.
• Many residents expressed happiness and satisfaction with the care they received.
• Patients appreciated being able to choose from several different menus for meals.

Cons

• The staff were not friendly, especially the management.
• It took quite a while for call lights to be answered.
• Management did not seem to care about the concerns raised by the reviewer.
• The nurses took a long time to respond when assistance was needed.
• The facility did not effectively communicate with the family or doctors about important incidents or issues related to the resident's health.
• The dining area was not handicap equipped, making it difficult for residents in wheelchairs to navigate.
• The food served at Papillion Manor was described as "very bad."
• The night shift staff did not pay attention to patients' needs and medications.
• Scheduling for therapy sessions was inconsistent and there were delays in transportation services.
• Some staff members did not pay attention to flashing lights indicating assistance was needed in the hallways.

Review

Papillion Manor, located in Nebraska, has received mixed reviews from residents and their families. While some praised the facility for its well-kept appearance, friendly staff, and various amenities, others expressed concerns about the quality of care and communication.

One reviewer mentioned that Papillion Manor was an older yet well-maintained facility with small apartment-like rooms. They commended the nurses for their excellent care and the availability of activities such as bingo and puzzles for residents to participate in. The food was also deemed satisfactory by this reviewer.

However, another individual shared a less positive experience. Their father had stayed at Papillion Manor for a few weeks to receive physical therapy after a hospital stay. The reviewer highlighted that there were delays in responding to call lights and it took nurses quite some time to attend to his father's needs, resulting in discomfort due to his incontinence issues. Furthermore, they were shocked when they were notified last minute that their father needed to be removed from the facility due to behavioral issues without providing sufficient evidence or considering alternative explanations. It was later discovered that these issues could have been addressed by adjusting his Parkinson's medication.

Sanitation at Papillion Manor was praised by one resident; however, their review also brought up concerns about accessibility for individuals with disabilities. The lack of handicap-equipped rooms made it difficult for those with mobility challenges to navigate shared spaces comfortably. Additionally, there were complaints about insufficient nursing staff compared to nurses' aides, leading to delayed response times and oversight of medications and patient needs during night shifts.

On a more positive note, a previous Certified Nursing Assistant trainee expressed admiration for the level of care provided at Papillion Manor during their clinical rotation. Patients had private rooms that were comfortable and clean. The staff appeared friendly and helpful, creating a pleasant atmosphere for residents. The food served seemed appetizing according to this reviewer's observation.

Another family member noted Papillion Manor's efforts towards creating a homely environment. The presence of locked cabinets for residents' treasures added a sense of security and personalization. Multiple dining areas and gathering spaces were available for socializing. While the staff was described as busy, they were generally prompt in providing assistance, though occasional waiting times were necessary. The facility offered menu options for residents to choose from, although the quality of the food was not outstanding. The therapy staff received high praise for their expertise and dedication.

In conclusion, Papillion Manor has been commended for its cleanliness, pleasant appearance, and friendly staff by some reviewers. However, concerns have been raised regarding communication issues with families and medical professionals, delays in response times from nurses during night shifts, and accessibility restrictions within the facility. It is important for prospective residents and their families to carefully consider these reviews before making a decision about long-term care at Papillion Manor.

Restaurants

• Brownie's Watering Hole (0.6 miles)
• McDonald's (1 miles)
• La Mesa Mexican Restaurant (1.2 miles)
• Grecian Gyros (1.2 miles)
• Applebee's (1.5 miles)
• Freddy's Frozen Custard & Steakburgers (1.8 miles)
• Pint Nine Brewing Company (1.9 miles)

Pharmacies

• Walgreens (0.8 miles)
• Hy-Vee Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• Walgreens (2.8 miles)
• Family Fare Supermarkets (3.9 miles)
• CVS Pharmacy (4.3 miles)
• Summit Plaza (4.4 miles)

Parks

• Halleck Park (0.9 miles)
• Clear Water Falls Park (4.8 miles)
• Looking Glass Park (5.5 miles)
• Chalco Hills Recreation Area (5.6 miles)

Physicians

• Lakeside Orthopedics (1 miles)
• Sarpy Women's Health (1.1 miles)
• McGill Family Practice (1.1 miles)
• CHI Health Clinic Cardiology (Midlands) (1.2 miles)
• Children's Physicians (1.8 miles)
• Metro Regional Program (4 miles)
• Heartland Sleep Clinic (4 miles)

Places of Worship

• New Hope Community Church (1.1 miles)
• Lifespring Church Sbc (5.5 miles)
• Church Of The Holy Spirit (6.6 miles)

Cafes

• Starbucks (2.1 miles)
• Sapp Bros (4.8 miles)
• Starbucks (5.2 miles)

Hospitals

• Omaha Surgical Center (5.7 miles)