Good Samaritan Society - Millard
Save12856 Deauville Drive, Omaha, NE 68137
For more information about senior living options: (844) 490-3973
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The team in Millard is exceptional to work with and provides quality, personable care. Leadership at the facility is described as having great things going on and a clear vision to continue improving. Good Samaritan-Millard is highly recommended for the care and support they provide to residents. The therapy team is effective, with therapists who are supportive and knowledgeable. The facility is described as wonderful and homelike, with staff who are friendly and dedicated to residents. Specific staff members, such as Ken in maintenance, are praised for their helpfulness and reliability.
The facility is described as horrible and unprofessional, with no hospice etiquette and loud staff. Medications requests are said to take forever, and administrators redirect families to a social worker instead of addressing concerns. There is no clear leader or in-charge person, leaving families confused about who is responsible. Relatives report meals not being delivered, call buttons never answered, and staff on cell phones. The environment is described as unsafe, with a naked man with COVID roaming the halls and residents' drinks being consumed by others. Residents were not bathed for extended periods, and some had to bathe themselves because staff wouldn't assist. Bed repairs and other basic maintenance took days, requiring repeated prompting from families. Med sheets/cards were left unsecured on top of the med cart in the hallway, risking tampering. Some nurses allegedly falsified medication administration records and refused to provide care when asked. Residents developed bed sores and were left in their bowel movements; there is mention of high staff turnover and state visits. Administration is accused of covering for staff and not investigating concerns, with warnings to avoid bringing loved ones there. Tube-feeding overage reportedly led to vomiting and hospitalization due to poor monitoring.A long-running thread among many families and former residents centers on the Good Samaritan in Millard, painting a complex and often troubling picture of care, management, and everyday living for people who relied on this facility during some of their most vulnerable moments. A number of reviews speak in urgent terms about hospice care, bedside routines, and the atmosphere inside the halls. The overarching message is that experiences vary dramatically from one family to the next, but the most consistent takeaways are the loud, disruptive environment, gaps in basic care, and a sense that leadership and accountability are elusive. Some reviewers describe moments of genuine compassion and effective therapy, while others recount episodes that feel dangerous or neglectful, leaving families overwhelmed and angry.
Several reviewers describe hospice-era care as particularly distressing. They report a lack of proper etiquette at the end of life, where quiet grief and private moments for families are not respected. Noise, interruptions, and what is described as an overly bustling environment left many families feeling that their loved ones were not afforded the dignity expected in such circumstances. Requests for medications or timely medical input were described as slow or frustrating, and attempts to escalate concerns about care were reportedly met with guidance to speak with social workers rather than with managers or nursing leadership. One reviewer summed this up with a blunt warning to avoid the facility for end-of-life care. Taken together, these accounts suggest a pattern of insufficient attention to the sensitivities required during hospice and a perception that senior staff are not readily available to address concerns.
Daily care and safety concerns recur across many experiences. A disturbing number of reviews recount missed meals or delays in basic needs, sometimes with residents left in situations that feel unsafe or undignified. Reports include meals not being brought, staff needing to be reminded about basic tasks, and even sloppy or unsafe handling of meals - such as a plate being moved while still wrapped in cellophane. Bed safety and bathroom assistance are similarly flagged, with accounts of beds not being fixed promptly, and residents with dementia or limited mobility at risk when help is not consistently available. The med-pass process is another recurring source of concern: medications stored on carts in hallways, with questions about whether someone could access them, and allegations that medications were not always administered as prescribed or documented accurately. The use of personal cell phones by staff during shifts adds another layer of concern for many families who feel that professional focus should be on residents rather than personal devices. There are even more troubling notes about infection risk and safety, including an anecdote about a naked man with COVID coursing through the halls, highlighting fears about containment and ward cleanliness.
The management and administrative landscape emerges as a thorny thread in many reviews. Some families report a lack of clear leadership, a perception that "there's no one in charge," and a sense that conversations about problems are redirected to administrators who do not consistently engage with the issues at hand. Accusations of malfeasance, such as alleged falsified medication records or care reports, appear in a few accounts, along with frustration at administrators who allegedly deflect concerns or blame families rather than investigate. The theme of staffing shortfalls is tied to broader accusations that the facility accepts more patients than it can properly care for, placing already fragile residents at greater risk. The sense of chronic turnover, with some staff praised while others are criticized as part of a larger system, reinforces a perception that quality of care fluctuates widely depending on who is on duty and which manager happens to be taking calls.
Yet the picture is not one-sided. A number of reviewers speak warmly about specific people and moments of good care. They highlight dedicated staff who go above and beyond, making an appreciable difference in a resident's recovery and daily comfort. Therapists and nursing aides are praised for their professionalism, kindness, and effectiveness, and there are heartfelt testimonials from families who felt that particular staff members and the activity department created a more humane, engaging environment - one that helped residents cope, recover, or simply feel more seen. Some reviewers mention that the food was surprisingly good and that therapy services were supportive and knowledgeable, underscoring that the facility can provide high-quality rehabilitation and compassionate care when the right people are on shift. A common thread among these positive experiences is the sense that a good team - whether in nursing, therapy, or maintenance - can make a meaningful difference even within a facility that has other well-documented deficiencies.
In the end, these testimonials present a facility whose reputation is muddied by extreme contrasts in experience. There are voices that describe a setting chaotic and unsafe, with management and staff who fail to address clear problems, and others that recount steady hands, respectful care, and improvements in therapy and daily living. The recurring themes - noise and hospice discomfort, delayed or inadequate response to calls, safety and medication concerns, and the tension between turnover and continuity of care - create an overall impression of a place where care quality is highly variable and heavily dependent on individual caregivers and the time of day. For families weighing options, the takeaway is clear: the facility can provide competent rehabilitation and compassionate moments, but the breadth of negative experiences calls for cautious, proactive engagement, thorough inspections and conversations with multiple staff members, and a readiness to advocate vigorously for a loved one's needs.
Ultimately, what surfaces across these accounts is a call for stronger leadership, more consistent staffing, and a culture that prioritizes residents' dignity, safety, and timely care. Some families emerged with gratitude for particular staff members and programs that supported recovery and well-being, while others left feeling that the care environment was unsafe or neglectful in fundamental ways. The divergence is stark and instructive: in a place designed to support vulnerable people, the difference between a negative, draining experience and a positive, healing one often hinges on the presence of dedicated, attentive staff and accountable management who are willing to listen and respond quickly to concerns.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Eppley Airfield (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Good Samaritan Society - Millard in Omaha, NE is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For convenience and relaxation, the community provides a beauty salon where residents can get pampered, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, while the computer center enables residents to stay connected with loved ones.
Meals are served in a spacious dining room with restaurant-style dining, offering delicious and nutritious options prepared by the skilled kitchen staff. For those who prefer cooking their own meals, each residence comes fully furnished with a kitchenette. Housekeeping services maintain a clean and tidy environment for all.
Residents can engage in various activities to keep active and socialize with others. The fitness room allows them to exercise at their own pace, while the gaming room provides recreational opportunities. The outdoor space offers a beautiful garden where residents can relax amid nature or participate in gardening activities. A small library caters to book lovers seeking some quiet time.
To meet personal needs, each residence features private bathrooms for convenience. Move-in coordination ensures a smooth transition into the community, while transportation arrangements are made for non-medical purposes as well as visits to doctors' appointments.
The wellness center promotes overall health and well-being through various programs and activities. Wi-Fi/high-speed internet connectivity enables residents to stay connected with family and friends online.
Care services provided include 24-hour call systems for emergency assistance, 24-hour supervision for peace of mind, and assistance with activities of daily living including bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. A mental wellness program is also available to address mental health needs.
Special dietary restrictions are accommodated by offering diabetes diets and catering to specific dietary needs when it comes to meal preparation and service.
The community benefits from being located in close proximity to several amenities. There are five cafes, four parks, 18 pharmacies, 28 physicians, and 39 restaurants nearby. Additionally, there is a place of worship and multiple hospitals within reach.
At the Good Samaritan Society - Millard, residents can enjoy a fulfilling and comfortable lifestyle with access to a wide range of amenities, care services, and nearby conveniences to meet their individual needs.
Good Samaritan Society - Millard is located at 12856 Deauville Drive, Omaha, NE 68137 in Douglas County, Nebraska
Good Samaritan Society - Millard on seniors.fyi includes 5 photos including images showing interior, building, entrance, dining, architecture, modern architecture, exterior, hallway, and more.
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