Good Samaritan Society - Millard in Omaha, NE
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12856 Deauville Drive, Omaha, NE 68137
For more information about senior living options: (844) 490-3973
Good Samaritan Society - Millard is best suited for seniors who are entering the facility primarily for rehabilitation and short-term skilled care, and for families who are prepared to take an active oversight role. The strongest case for this community rests on the rehab pathway: therapy teams can deliver real gains, and some residents appreciate a homelike atmosphere, steady routines, and a cafe‑style feel that supports casual social interaction. It is not a one-size-fits-all choice, however; the facility’s outcomes for long-term nursing, memory care, or hospice-focused care are far more variable and require careful scrutiny before committing.
What may push families to look elsewhere is how care quality can swing from shift to shift. Several reviews portray a pattern of under-staffing and inconsistent caregiving, with med passes delayed, call buttons ignored, and basic needs unmet. The risk profile increases for residents with dementia, complex medical needs, or those relying on timely interventions, situations where dependable, around-the-clock staffing and disciplined administration matter most. Families assessing alternatives should prioritize facilities with transparent staffing policies, proven med-pass practices, and a track record of reliable response to calls, especially for residents who require assistance with bathing, feeding, mobility, and safety.
On the upside, the facility does feature credible pros that can meaningfully offset some downsides when aligned with a resident’s goals. The rehabilitation program has produced tangible improvements for recovering patients, and some residents report knowledgeable, compassionate therapists who understand post-acute needs. Food service and a generally homelike vibe contribute to daily life, and the activity department can provide meaningful engagement, which matters for mood and motivation. A few staff members and maintenance personnel earn genuine appreciation for their steadiness and practical support, underscoring that a core group here understands the basics of compassionate care.
Yet the cons are substantial and not easily dismissed. The most weighty concerns center on safety and accountability: reports of bedsores, missed baths, and lapses in monitoring paint a picture of a facility where acuity care is not consistently reliable. Themed by accusations of poor med administration practices, scattered documentation, and a perception that administration deflects concerns rather than resolves them, the risk grows for residents with high care needs who cannot tolerate inconsistent oversight. Turnover among CNAs and nurses compounds the problem, leaving families to contend with new faces and unfamiliar routines during every transition. In short, the operational backbone appears fragile, which undermines confidence for anyone relying on steady, predictable caregiving.
Families weighing this community should approach decisively: demand clarity on staffing levels by shift, verify current nurse-to-patient ratios, and request a continuous quality-of-care plan that includes regular interdisciplinary updates. Ask for recent state inspection findings and follow up with current residents or families about response times to call bells and the timeliness of med passes. Inquire whether hospice or palliative programs are integrated smoothly, and whether there are dedicated leaders who will be accountable for handling complaints promptly. Plan multiple visits, at different times of day, to observe how the team communicates, how quickly needs are met, and whether residents seem clean, nourished, and engaged.
The bottom line is practical and clear: Good Samaritan Millard offers real value for short-term rehab-minded residents who enter with the expectation of active family oversight and a clear, evidence-based care plan. For long-term nursing, memory care, or hospice-level needs where consistency and rapid problem resolution are non-negotiable, this community warrants serious caution and comparison against higher-rated alternatives. If choosing Millard, enter with a plan for ongoing monitoring, set concrete expectations with administration, and prepare to pivot promptly if staffing or care gaps become evident.
The Good Samaritan Society - Millard in Omaha, NE is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For convenience and relaxation, the community provides a beauty salon where residents can get pampered, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, while the computer center enables residents to stay connected with loved ones.
Meals are served in a spacious dining room with restaurant-style dining, offering delicious and nutritious options prepared by the skilled kitchen staff. For those who prefer cooking their own meals, each residence comes fully furnished with a kitchenette. Housekeeping services maintain a clean and tidy environment for all.
Residents can engage in various activities to keep active and socialize with others. The fitness room allows them to exercise at their own pace, while the gaming room provides recreational opportunities. The outdoor space offers a beautiful garden where residents can relax amid nature or participate in gardening activities. A small library caters to book lovers seeking some quiet time.
To meet personal needs, each residence features private bathrooms for convenience. Move-in coordination ensures a smooth transition into the community, while transportation arrangements are made for non-medical purposes as well as visits to doctors' appointments.
The wellness center promotes overall health and well-being through various programs and activities. Wi-Fi/high-speed internet connectivity enables residents to stay connected with family and friends online.
Care services provided include 24-hour call systems for emergency assistance, 24-hour supervision for peace of mind, and assistance with activities of daily living including bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. A mental wellness program is also available to address mental health needs.
Special dietary restrictions are accommodated by offering diabetes diets and catering to specific dietary needs when it comes to meal preparation and service.
The community benefits from being located in close proximity to several amenities. There are five cafes, four parks, 18 pharmacies, 28 physicians, and 39 restaurants nearby. Additionally, there is a place of worship and multiple hospitals within reach.
At the Good Samaritan Society - Millard, residents can enjoy a fulfilling and comfortable lifestyle with access to a wide range of amenities, care services, and nearby conveniences to meet their individual needs.
Good Samaritan Society - Millard is located at 12856 Deauville Drive, Omaha, NE 68137 in Douglas County, Nebraska
Good Samaritan Society - Millard on seniors.fyi includes 5 photos including images showing interior, dining, building, entrance, hallway, painting, library, bookshelves, and more.
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