Residents describe help with daily needs that can feel timely or neglectful depending on the day.
Some reviewers mention hands-on help, including prompt assistance with changing needs and continued work when a loved one was quite sick at first. Others describe long waits and residents left sitting in their own filth or delayed for help, including a report of assistance breakdown that led to an emergency response. Several comments tie the experience of care directly to staff availability rather than just the facility itself.
common14 reviews mention this
Staff compassion is a recurring theme
A consistent thread in reviews is staff members being kind, caring, and willing to go the extra mile.
Many reviewers praise the people working there as honest, caring, and respectful, and they describe visits where their loved ones seemed clean, happy, and well cared for. A few also describe supportive communication and practical help during difficult transitions. Even some negative reviews acknowledge the effort of staff while still describing major shortcomings overall.
caveat6 reviews mention this
Understaffing affects responsiveness
Multiple reviewers say understaffing leads to delays in getting needed help.
Several reviews mention understaffing or being short on help, with residents sometimes waiting for assistance or care not arriving in time. One reviewer also describes a situation that required urgent medical attention after being unable to get help quickly. Even when staff try hard, reviewers suggest there are not enough people available to consistently deliver timely care.
caveat7 reviews mention this
Cleanliness ratings are mixed
Reviewers describe cleanliness inconsistently, with some praising a kept environment and others reporting sanitation failures.
Some reviewers describe a clean, well-kept facility and take note of staff promptness during personal care routines. Others report dirty or unsafe living conditions, including accounts of residents being left in unclean circumstances and references to bed sores or sanitation issues. These contrasting comments suggest the experience may vary widely by timeframe and staffing.
caveat5 reviews mention this
Management and communication are criticized
A portion of reviews criticize management for communication, control, and professionalism issues.
Several negative reviews raise concerns about communication problems, unprofessional behavior, and management responses that residents or families found hostile. Some also describe conflicts around access or discharge decisions and claim the process was handled in a controlling way. While other reviews emphasize helpfulness from individuals on the front desk and among staff, management-related comments remain a clear point of friction for certain families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
126 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Eppley Airfield (4 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Pharmacies
Baker's Pharmacy (0.4 miles)
Walgreens (0.5 miles)
CHI Health Pharmacy (Immanuel) (3.3 miles)
Walgreens (3.6 miles)
Walgreens (5.1 miles)
Baker's Pharmacy (5.1 miles)
Omaha International Food Mart (5.2 miles)
Physicians
Alegent Creighton Clinic (0.5 miles)
UNMC Family Medicine At Fontenelle (2.9 miles)
Alegent Health Clinic - Primary Care (3.4 miles)
Alegent Health Family Care (4.2 miles)
Florence Footworks (4.3 miles)
Childrens Physicians (4.4 miles)
III Bennie Upchurch R MD (4.7 miles)
Parks
Standing Bear Lake (2.4 miles)
Somerset Park (4.6 miles)
Keystone Park (4.6 miles)
Turner Park (5.1 miles)
Memorial Park (5.3 miles)
Slides (5.4 miles)
Gene Leahy Mall (5.4 miles)
Hospitals
Alegent Health Immanuel Medical Center (3.3 miles)
Florence Home on seniors.fyi includes 6 photos including images showing interior, landscaping, garden, architecture, road, clouds, urban, outdoor, and more.
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Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.
The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.
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