Florence Home
Save7915 North 30Th Street, Omaha, NE 68112
For more information about senior living options: (844) 490-3973
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The staff are honest, kind, and easy to work with. The facility is clean and well-kept. The staff are prompt and attentive to residents' needs. Florence Home balances care with compassion in an exceptional way. The community is amazing, with a clean facility and staff that care passionately for residents. The home is described as the most caring and authentic place. The staff are excellent and caring. Families visiting feel content with the care provided at Florence Home. The staff treat residents with love and respect. The kitchen staff and nurses/CNAs show respect and provide attentive care. The activities program offers opportunities to participate and residents often enjoy themselves. The staff are caring, gentle, and understanding. The facility provides prompt, helpful, and caring service from front desk staff and caregivers.
The care for residents was terrible; a patient reported being left in filth, resulting in stage 4 bed sores, with the staff completely understaffed and not caring. The staff did not care what happened to patients, and a resident had to call 911 because no one would help. The Florence Home reportedly lost a resident's oxygen tank and would not let her take a replacement home after discharge. Residents were left sitting in their own filth or in the restroom for hours, indicating very poor care. The facility was described as dirty, unorganized, with terrible communication and a lot of lying to cover themselves. Administrative leadership was accused of unscrupulous behavior, manipulating finances, and attempting to declare family members mentally incompetent. Management reportedly banned visiting family without warning and even threatened to call the police. The place was characterized as unsafe and unsanitary, with rude or abusive staff and a frequently hostile work environment. A CNA who did clinicals there would not recommend placing loved ones there; other facilities that accept government funding were suggested. Staff were overworked and underpaid, leading to long wait times for assistance and residents being forgotten or ignored. The home was described as something not to trust for long-term care, with advice to look elsewhere. One reviewer gave a 0-star rating, calling it horrible, dirty, unprofessional, and lacking proper care. There were explicit claims of elder abuse associated with the Florence Home.The collection of reflections about Florence Home paints a picture of a facility that inspires deep affection in some visitors and intense disappointment in others. Several reviewers recount moments that feel like genuine kindness and attentive care. One visitor described their uncle John as being in great condition during a recent visit, noting a clean, well-kept environment and a team that was prompt with essential needs like diaper changes. The overall tone from these accounts is one of appreciation for hospitality, efficiency, and a sense that the place functions as a caring community rather than just a building.
A recurring thread among the positive notes is the character and reliability of the staff. Multiple reviewers emphasize that staff are honest, kind, and easy to work with, creating a sense of trust for families who are trying to balance daily care with the emotional demands of a loved one's aging or illness. Comments about the staff being genuinely caring, going the extra mile to support residents, and maintaining a warm, compassionate atmosphere appear repeatedly. Several accounts mention specific instances of staff demonstrating respect and attentiveness, including personalized approaches to residents' routines and preferences, and efforts to foster social engagement and meaningful activities.
The sense of Florence Home as a community also comes across in testimonials that highlight genuine relationships and a collaborative spirit. Families speak of conversations with staff that feel respectful and open, with one note praising how the facility manages to balance care with compassion. There are stories of staff attending important life events - such as funerals - and small acts of care throughout the day, from kitchen service workers ensuring a resident's favorite treat to nurses and CNAs who take time to connect with residents on a personal level. This thread contributes to a portrait of a facility that, for some residents and families, feels like a true home rather than a clinical setting.
However, the experience is far from uniform. A substantial portion of reviews centers on serious concerns about care quality, safety, and managerial responsiveness. Some reviewers report neglectful or unsafe conditions, including delayed assistance, leaving residents in uncomfortable or unsanitary situations, and even grave outcomes like stage 4 bedsores. There are accounts describing situations where a resident could not get timely help, necessitating emergency treatment, and where equipment such as oxygen tanks was lost or mishandled, with families feeling powerless or unsupported. These comments convey a stark contrast to the more cheerful narratives and suggest that for some individuals, the daily realities inside Florence Home diverge dramatically from the idealized image of a compassionate community.
Staffing levels and management emerge as a central source of controversy in the negative experiences. Several reviewers describe the facility as understaffed, with consequences ranging from delayed assistance to a perception of a hostile or unsupportive work environment behind the scenes. Complaints about administrative leadership include claims of power trips, internal backbiting, and a sense that management does not adequately support the front-line staff who care for residents. One particularly harsh critique labels the environment as unsafe and notes frustrations over communication and organization, painting a picture of a facility where systemic issues undermine day-to-day care.
Financial and ethical questions also surface in the reviews. A number of comments allege unscrupulous management actions aimed at manipulating systems or finances, including attempts to leverage Medicaid qualifications and resistance to discharging residents appropriately. These accounts describe formal disputes, including involvement of lawyers and court proceedings, and portray a management style that reviewers feel prioritizes control or reputation over residents' well-being and families' trust. While these are strong and highly charged assertions, they contribute to a broader sense of divisions within the Florence Home - between those who feel supported by the staff and administration and those who feel they or their loved ones were harmed by how the facility operated.
There are also mixed perspectives from professionals connected to the field. One reviewer, speaking from a healthcare administrative background, offers a contrasting counterpoint by giving a five-star appraisal of interactions with the front desk and a staff member named Lora, suggesting that even within a facility with widely divergent experiences, there can be pockets of highly positive engagement. This tempered credibility point underscores that Florence Home may function very well in some moments or for some people, even as others experience systemic problems.
In the end, the collection presents a multifaceted portrait. For some families, Florence Home embodies warmth, attentiveness, and a sense of home that supports both residents and loved ones. For others, it is a place where care gaps, staffing challenges, and questionable management practices have tangible, distressing consequences. The narratives together emphasize the importance of consistent staffing, responsive administration, and clear, compassionate communication to ensure that a facility can honor both the dignity and the safety of its residents. As with any long-term care setting, experiences vary, and the Hopeful aim across all voices is that residents receive the reliable, humane care they deserve.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Eppley Airfield (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Florence Home in Omaha, NE is an assisted living community that offers a wide range of amenities and care services to meet the needs of seniors. Residents can enjoy the convenience of on-site beauty salon services to keep up with their personal grooming needs. They can also access Cable or satellite TV for entertainment purposes.
Transportation is readily available with community-operated transportation services and transportation arrangements for non-medical purposes. This ensures that residents have easy access to doctors' appointments and other necessary outings. Move-in coordination is provided to ensure a smooth transition into the community.
For recreation, there are various spaces available including a fitness room, gaming room, garden, outdoor space, and small library. These areas provide opportunities for physical activity, relaxation, and socializing with fellow residents. Scheduled daily activities and resident-run activities help keep residents engaged and stimulated.
The dining experience at Florence Home is top-notch with restaurant-style dining offered in a spacious dining room. Special dietary restrictions are accommodated to ensure that residents receive meals tailored to their individual needs.
The care services provided at Florence Home include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure that residents take their medications properly. A mental wellness program helps support emotional well-being.
Concierge services are available to assist residents with any additional needs or requests they may have. Fitness programs promote physical health while planned day trips offer opportunities for exploration outside of the community. There are also several nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals for additional convenience.
Overall, Florence Home provides a comfortable and supportive environment where seniors can receive personalized care while enjoying numerous amenities and engaging in various activities.
Florence Home is located at 7915 North 30Th Street, Omaha, NE 68112 in Washington County, Nebraska
Florence Home on seniors.fyi includes 6 photos including images showing garden, interior, landscaping, building, architecture, road, clouds, urban, and more.
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