Florence Home Healthcare Center

Pros

• The staff at Florence Home provided excellent care and were very attentive to the needs of residents.
• Patients felt welcomed and appreciated, often describing the environment as feeling like "part of the family."
• The therapy team was outstanding, showing patience and expertise in helping residents recover from surgery.
• Many families expressed gratitude for the compassionate nursing staff, particularly during difficult times.
• Meals served at Florence Home were reported to be good, contributing to a positive overall experience for residents.
• Families appreciated the communication from staff regarding their loved ones' care and progress.

Cons

• The nursing staff was generally good, but one particular CNA was rude to the patient.
• The facility was not equipped for hospice care and lacked proper safety measures for fall-risk patients.
• There were incidents of poor hygiene, including leaving soiled chairs in the patient's room for hours.
• Communication from social workers was problematic, with undisclosed rules causing distress during critical moments.
• The facility failed to address a patient's medical needs promptly, leading to severe complications and extended hospitalization.
• Limited parking and narrow stalls were mentioned as a downside by family members visiting the facility.
• Some areas of the facility appeared shabby and unkempt, diminishing the overall experience for visitors and patients alike.

Review

Florence Home has been the subject of polarized reviews, reflecting a wide range of experiences concerning the care provided in its facility. On one hand, some families laud the compassionate and attentive nursing staff who go above and beyond to ensure patients feel cared for and supported during often difficult recovery processes. One review highlights the writer's positive experience after undergoing rehabilitation for a broken hip. The attention received from staff made them feel like "part of the family," suggesting that personal connections can be formed amidst challenging circumstances. The reviewer expressed gratitude for the care they received and indicated a willingness to return if necessary.

Conversely, other reviewers recount alarming experiences that raise serious concerns about patient safety and quality of care. One particular narrative describes how a patient in hospice care was placed on a mattress on the floor, which was deemed inappropriate for someone identified as a fall risk. The author criticized the facility for not providing essential safety equipment such as bed rails, even while recognizing that their loved one was too sedated to get out of bed. This lack of proper equipment highlights systemic issues regarding how facilities handle end-of-life situations—especially for patients requiring specialized care.

Another reviewer recounted an incident involving poor hygiene practices at Florence Home, stating an instance where feces were left on a chair in their loved one's room for hours. Not only did this oversight demonstrate negligence but it also painted a picture of inadequate cleaning protocols within the facility. Additionally, they described their loved one having to sleep in uncomfortable conditions at the nurse’s station due to unresolved issues with existing furniture in his room. Such details call into question whether adequate staffing levels are maintained to meet patient needs effectively.

In yet another sobering account focused on hospice care at Florence Home, reviewers expressed extreme dissatisfaction with social workers' actions during critical moments leading up to death. Families reported feeling misled by uncommunicated rules derailing their final moments together at what should have been a sacred time. The bewildering situation surrounding social workers enforcing arbitrary restrictions appears especially troubling when families are already grappling with loss—raising ethical concerns about how policies are enforced without appropriate communication or consideration for emotionally vulnerable families.

Meanwhile, there were mentions of good therapeutic services offered within Florence Home’s rehabilitation program; several families conveyed appreciation for physical and occupational therapy guidance during recovery periods following surgery or significant medical events. Staff members were praised individually for their patience and expertise, demonstrating that while some aspects of patient care may falter in execution or oversight, certain personnel still provide exceptional service when it comes to rehabilitation exercises.

However, negative sentiments consistently emerge regarding communication breakdowns between nursing staff and management that affect overall experience outcomes negatively—particularly when dealing with emergency medical situations or planning necessary interventions such as doctor visits upon request from family members concerned about worsening conditions—a flagrant display pointing toward logistical inefficiencies affecting healthcare delivery within this establishment.

In summary, while many individuals had favorable encounters with specific staff members at Florence Home—highlighting warmth and attentiveness—the alarming reports outline significant deficiencies related to patient safety protocol adherence and cleanliness standards throughout various departments within the facility itself., Ultimately raising doubts about whether this healthcare center can adequately provide comprehensive support across all domains required by patients seeking rehabilitation or palliative care services amidst increasingly challenging health circumstances.

This particular area of Omaha, Nebraska offers a convenient and diverse range of amenities for seniors looking to relocate. With multiple pharmacies in close proximity, accessing prescription medications and healthcare services is easily manageable. Additionally, there are several reputable physicians' offices nearby, ensuring quality medical care is readily available. Parks like Standing Bear Lake and Keystone Park offer opportunities for outdoor recreation and relaxation. The proximity to hospitals such as Alegent Health Immanuel Medical Center and the University of NE Medical Center provides peace of mind in case of emergencies. Transportation options are also convenient with Omaha Eppley Airfield nearby. The area boasts a variety of dining options ranging from fast food to upscale restaurants, as well as cafes for socializing or enjoying a quiet coffee break. Overall, this area provides a well-rounded community with essential services and recreational opportunities for seniors seeking a comfortable living environment in Omaha.

Pharmacies

• Baker's Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• CHI Health Pharmacy (Immanuel) (3.3 miles)
• Walgreens (3.6 miles)
• Walgreens (5.1 miles)
• Baker's Pharmacy (5.1 miles)
• Omaha International Food Mart (5.2 miles)

Physicians

• Alegent Creighton Clinic (0.5 miles)
• UNMC Family Medicine At Fontenelle (2.9 miles)
• Alegent Health Clinic - Primary Care (3.4 miles)
• Alegent Health Family Care (4.2 miles)
• Florence Footworks (4.3 miles)
• Childrens Physicians (4.4 miles)
• III Bennie Upchurch R MD (4.7 miles)

Parks

• Standing Bear Lake (2.4 miles)
• Somerset Park (4.6 miles)
• Keystone Park (4.6 miles)
• Turner Park (5.1 miles)
• Memorial Park (5.3 miles)
• Slides (5.4 miles)
• Gene Leahy Mall (5.4 miles)

Hospitals

• Alegent Health Immanuel Medical Center (3.3 miles)
• University of NE Medical Center (5.4 miles)
• Nebraska Medical Center (5.5 miles)
• Bluffs Family Health Care (5.7 miles)
• Va Medical Center (6.3 miles)
• Davita Omaha Dialysis (6.4 miles)
• Methodist Hospital 6 South (6.7 miles)

Transportation

• Omaha Eppley Airfield (OMA) (3.9 miles)
• Union Pacific Railroad (5.2 miles)

Restaurants

• Surfside Club (4.1 miles)
• McDonald's (4.5 miles)
• Sonic Drive-In (4.6 miles)
• Chipotle Mexican Grill (5 miles)
• Popeyes Louisiana Kitchen (5.2 miles)
• The Capitol District (5.2 miles)
• Block 16 (5.3 miles)

Cafes

• Rally Coffee Co. (4.7 miles)
• Archetype Coffee (5.2 miles)
• Archetype Coffee (6.2 miles)
• Panera Bread (6.5 miles)
• Scooter's Coffee (6.7 miles)