Good Samaritan Society - Grand Island Village
Save4061 Timberline Street & 4055 Timberline Street, Grand Island, NE 68803
For more information about senior living options: (844) 490-3973
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The range of experiences at Good Samaritan Society in Grand Island is wide, but one thread runs through many of the comments: this campus can feel like a welcoming home for residents and their families, with dedicated staff who genuinely care. Several reviewers highlight the warmth of the dietary team as a standout, noting that meals are well-prepared and thoughtfully handled. The campus itself receives frequent praise for its appearance - cleanliness, fresh paint, attractive furnishings, and overall d?cor that makes the space feel cared for. The campus isn't just a place to live; it's also a venue for life events, as families discovered when they used the property for senior pictures and even planned a graduation party in one of the rentable gathering spaces.
People consistently describe the staff across the campus as kind, attentive, and committed. One reviewer emphasizes that the new management team is working hard to provide the best possible care, and many specifically single out caregivers who go above and beyond. Danielle, mentioned by name as an administrator, is seen as part of a leadership group doing their best to steer the facility toward higher standards. Individual staff members are praised for the way they know residents and treat them with respect and dignity, with one account calling the environment the kind of place that feels like visiting Grandma's house. The personal touch is a recurring theme, with references to staff who remember families and respond with care in both everyday moments and more complex needs.
Beyond the main Good Samaritan Society campus, some reviewers compare the experience to other facilities and still find positives in how caregivers interact with clients. One entry points to a warm, welcoming environment where staff feel at home, emphasizing that those supporting clients in apartments or twin homes are consistently treated with respect and dignity. Another caregiver notes Carole's skill in guiding families through services with care and compassion, illustrating how a thoughtful, personalized approach can make a significant difference in navigating senior care.
There are strong affirmations from residents who live in the Twin Home and Independent Living sections. Ruth and her partner describe four years in Twin Homes at Grand Island Village as a good fit, especially appreciating the one-level design and easy access that makes moving in and out less strenuous. They acknowledge the challenges the campus faced during COVID and the administrators who have since stepped in to implement new policies, address maintenance issues, and brighten entrances and signage. Overall, they feel they chose the right place and are looking to contribute to making the campus better, noting the continuum of care offered there and the opportunities to advance both Twin Homes and Independent Living.
Not every review is celebratory, however. A number of accounts document serious concerns about management, care quality, and communication. One reviewer describes a dementia resident in Cottonwood where orders for increased oxygen were not followed, the resident was sent to the emergency room against the family's wishes, and communication with the family was inconsistent. The reviewer also flags issues with meal nutrition, gluten-containing foods despite gluten intolerance, med errors, and a pattern of staff not answering phones, ignoring resident pages, and delays in responding to call lights. The complaint escalates to management, noting that problems were not addressed, leaving a sense that conditions had not improved over time. In one particularly sharp assessment, the reviewer assigns a 0 to 0.5-star range, citing systemic issues from delayed call-light responses to sanitation concerns and even pills given without gloves or proper hand hygiene. It is also noted that when a patient moved facilities, medications were not sent, which adds another layer of frustration and risk.
Another review highlights experiences with a loved one who had a challenging time in care after a move to the skilled unit. The writer stresses that, in some shifts, the staff did not ensure meals or medications were provided, leaving the patient to go long periods without nourishment and with incomplete care. Family members describe rude interactions with nursing staff and a high frequency of issues and errors in care, with a sense that communication from senior leadership was lacking unless the family pressed for it. There is also concern about the timing and delivery of medications after a patient's death, with claims that the pharmacy was not notified and medications continued to be billed. This review closes with a fear that Tabitha's arrival might not change the underlying dynamics, expressing a desire for the facility to cease operating in its current state.
On a related front, another family recounts their experience with a dementia resident in the Cottonwood area, emphasizing similar themes: alerts not being acted upon promptly, uncertainty about meals and proper care, and a general sense that communication could be far more reliable. There are mentions of staff who did well in certain roles - like a driver named Kim who communicated well - but these are outweighed in the narrative by longer-standing concerns about overall responsiveness and consistency in care.
A separate account reflects a more positive, yet balanced, impression from a family whose father is in Crane Meadows. The staff in that area is described as exceptional, with residents enjoying activities and meaningful interactions. The reviewer appreciates the ongoing engagement and the sense that staff genuinely cared about their father's well-being, offering a counterpoint to the louder concerns raised by other families. Another succinct note describes the overall community as very nice, with great staff and a strong recommendation for families evaluating retirement living options for a loved one.
In the end, the spectrum of experiences at Good Samaritan Society ? Grand Island Village is a mosaic of warmth, beauty, and possibility alongside unmistakable safety, communication, and care challenges. Many families applaud the campus for its aesthetics, its capacity to host family events, the attentiveness of frontline staff, and the leadership that is attempting to steer improvements. Others recount brutal, detailed experiences of missed orders, delayed responses, nutrition issues, medication management problems, and inconsistent engagement from management. Taken together, the reviews present a facility that can be outwardly inviting and critically praiseworthy in some moments, while also exposing gaps that have caused real struggle for residents and their families in others. The recurring message is that excellent, compassionate care can exist at this campus, but it must be supported by rigorous attention to communication, medication safety, timely assistance, and consistent administrative follow-through to ensure every resident receives the best possible care.
The Good Samaritan Society - Grand Island Village is an assisted living community located in Grand Island, NE. Our community offers a range of care services, with a focus on skilled nursing facility care.
Residents at our community enjoy a variety of amenities that enhance their daily lives. We have a beauty salon where residents can get pampered and feel their best. Our spacious dining room offers restaurant-style dining for residents to enjoy delicious meals prepared by our staff. We also have a fully furnished space, including private bathrooms, for the comfort and convenience of our residents.
Residents can stay connected with the outside world through our computer center and Wi-Fi/high-speed internet access. They can also relax and engage in activities in our gaming room, small library, or outdoor spaces such as the garden. For those who wish to stay active, we have a fitness room and wellness center available.
Transportation needs are met through our community-operated transportation services, which provide non-medical transportation arrangements for outings or appointments with doctors. Move-in coordination is also available to assist residents during the transition process.
Our caring team is available 24 hours a day to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We offer diabetes diets and accommodate special dietary restrictions to ensure each resident's individual needs are met.
There is no shortage of things to do at our community. Our concierge services help coordinate various activities and day trips for residents to enjoy. We also encourage resident-run activities where they can come together and pursue shared interests. Additionally, there are nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals that provide convenient options for entertainment and healthcare needs.
At Good Samaritan Society - Grand Island Village, we strive to create a supportive environment where residents can thrive physically, mentally, emotionally, and socially while receiving the care they need in a home-like setting.
Good Samaritan Society - Grand Island Village is located at 4061 Timberline Street & 4055 Timberline Street, Grand Island, NE 68803 in Howard County, Nebraska
Good Samaritan Society - Grand Island Village on seniors.fyi includes 13 photos including images showing interior, decor, living room, bathroom, windows, kitchen, bedroom, dining, and more.
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