Village Health & Rehabilitation in Missoula, MT

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Village Health & Rehabilitation in Missoula, MT

2651 South Avenue W, Missoula, MT 59804

For more information about senior living options: (844) 490-3973

3.1 from 38 reviews
5 stars
18
4 stars
2
3 stars
1
2 stars
1
1 stars
16

Skilled Nursing Facility

Overall Review of Village Health & Rehabilitation

Pros

  • pro The physical and occupational therapy was extremely attentive and helpful.
  • pro The staff are knowledgeable, friendly, and genuinely care about residents, treating them as individuals.
  • pro Residents are happy when staff members like Dick are on shift because they bring laughter and warmth.
  • pro The team provided excellent care to a 94-year-old resident recovering from a broken femur, performing tasks with love and a smile, and the facility was clean with balanced, appealing food.
  • pro The front desk offers a warm welcome and staff take time to answer questions, making visitors feel cared for.
  • pro Village Health and Rehabilitation is widely praised by families for quality care, attentive staff, and a supportive environment, leading them to recommend it.
  • pro The outside grounds are lovely, contributing to a pleasant overall atmosphere.

Cons

  • pro The Village is horrible and one of the worst experiences for both employees and residents.
  • pro Supervisors are hardly ever there, and staff are asked to perform tasks that are unsafe for them and the residents.
  • pro It is completely unacceptable to leave 24 residents with only one nurse and one med tech.
  • pro Breaks on a 12-hour shift are extremely limited, sometimes as little as thirty minutes.
  • pro Call lights are often ignored, leaving residents waiting for help for hours and in unsanitary conditions.
  • pro Residents have been given the wrong medications, and care communication is poor or non-existent.
  • pro The food is unfit for human consumption - ice cold, with no fresh fruit or vegetables, and the kitchen is described as incompetent.
  • pro There are accusations of elder abuse and dehumanizing treatment by staff.
  • pro Some leaders are criticized for lacking integrity and deceiving families about the quality of care.

Review

Village Health & Rehabilitation in Missoula, MT is best suited for families prioritizing short-term, outcome-driven rehabilitation where therapy teams are strong and bedside staff interactions can be consistently personal. When therapy is the focal point, residents often encounter attentive physical and occupational therapy, friendly front-desk support, and a generally organized system for medications and schedules. The facility's grounds and overall cleanliness receive positive notes, and some families report that staff remember residents by name and strive to meet individual needs. For a rehab stay, this environment can feel human-scale and responsive, provided that oversight from family or advocates remains active.

Those weighing long-term placement or residents with complex, ongoing care needs should consider alternatives. The reviews reveal significant and recurring concerns about staffing levels, with reports of insufficient nursing coverage, delayed response to call bells, and even unsafe tasks performed without adequate supervision. Several families allege care disruptions, poor communication during shift changes, and instances of neglect. Families facing dementia, heavy assistance needs, or frequent medical interventions will want a facility with demonstrably higher staffing ratios, consistent supervision, and a track record of reliable daily care.

The strongest pros - caring nurses, capable therapy teams, and a generally organized approach to care - sometimes struggle to overcome the most serious cons in practice. Positive experiences center on attentive therapists, a perceived human touch, and a sense that care plans are coordinated (when the staff is present and communicative). Yet serious counterpoints persist: persistent understaffing, delayed medication administration, and reports of inadequate assistance during critical moments. Food quality also emerges as a frequent complaint in several reviews, contrasting with pockets of praise for specific residents and shifts. In short, therapeutic excellence does not automatically translate into consistent, dependable daily life for all residents.

Another dimension is the variability across shifts and units. Some residents and families recount warmth, patience, and effective management on certain days or units, while others describe elder care that feels unfinished or mismanaged on others. This inconsistency makes a decisive judgment difficult but also heightens the importance of direct oversight. Prospective families should expect to meet with the director of nursing, the social services lead, and the therapy manager, then observe staff interactions firsthand during a visit. A strong preference for transparency, timely communication, and visible accountability should shape the decision.

Practical steps can tilt the odds toward a successful experience if Village is chosen. Insist on a clear, written care plan with defined rehabilitation goals and a realistic schedule for PT/OT, hydration, nutrition, and activities. Request a reliable point of contact - ideally the DON or therapy lead - and verify shift coverage during peak hours. Health care decisions should involve direct conversations with the treating physicians or therapists, not only messages relayed by a surrogate. For families evaluating other options, compare staffing ratios, response times, meal quality, and incident reports across facilities to ensure consistency beyond isolated praise.

In the end, Village Health & Rehabilitation presents a mixed proposition. It can deliver solid rehab outcomes and a caring, person-centered atmosphere on favorable days, but it also carries a heavy caveat: inconsistent staffing and variable care quality can undermine daily safety and comfort. For families who can dedicate ample time to oversight, advocate consistently, and demand weekly progress reviews, placing a loved one here may work. For those seeking reliably high-quality, predictable long-term care with minimal advocacy burden, alternatives with stronger staffing commitments and clearer accountability should be pursued. The prudent move is to visit, ask pointed questions, and set firm expectations up front before deciding.

Features

Housing

  • 193 resident community capacity 193 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Missoula International (5 miles away) Missoula International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Village Health & Rehabilitation in Missoula, MT is a premier assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents. Located in a beautiful setting, this community provides a comfortable and nurturing environment for seniors.

The amenities at Village Health & Rehabilitation are designed to enhance the quality of life for residents. A beauty salon is available for personal grooming needs, and cable or satellite TV is provided for entertainment. Community operated transportation ensures that residents can easily access nearby destinations, including doctors' appointments. A computer center allows for staying connected with loved ones, while Wi-Fi/high-speed internet keeps residents connected to the digital world. The fully furnished accommodations feature private bathrooms and kitchenettes for convenience. Housekeeping services ensure a clean living space, so residents can focus on enjoying their time.

Care services at Village Health & Rehabilitation are comprehensive and personalized. With a 24-hour call system and supervision, help is always readily available when needed. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents take their prescribed medications properly. Special dietary restrictions are accommodated to maintain health and well-being.

Residents at Village Health & Rehabilitation have access to various dining options catered to their specific dietary needs. The restaurant-style dining experience provides delicious meals prepared by skilled chefs. From diabetes diets to special dietary restrictions, every resident's nutritional requirements are met with care.

Engaging activities are an integral part of life at Village Health & Rehabilitation. Residents can enjoy concierge services for tailored assistance or participate in planned day trips and scheduled daily activities organized by staff members. Resident-run activities foster a sense of belonging and community engagement. Fitness programs promote physical well-being while promoting social interaction among peers.

The convenient location of Village Health & Rehabilitation offers easy access to essential amenities nearby. With several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals in close proximity, residents can easily meet their daily needs and maintain an active lifestyle.

Village Health & Rehabilitation is committed to providing exceptional care and services, ensuring that each resident enjoys a fulfilling and vibrant assisted living experience.

Nearby Places of Interest

Hospitals

  • Village Health Care Center (0.1 miles)
  • CMC Missoula (0.1 miles)
  • Big Sky Surgery Center (0.2 miles)
  • Joint Repair Clinic of Montana (2.5 miles)
  • Cancer Center-St Patrick Hospital and Health Sciences Cen (2.8 miles)

Physicians

  • Wellcare (0.1 miles)
  • Mountain View Family Medicine (0.1 miles)
  • Gary MD Harvey Ob Gyn Infertility (0.1 miles)
  • Northern Rockies Orthopaedics (0.1 miles)
  • Parkside Community Family Care (0.1 miles)
  • Dr. D. L. Hubbard, MD (0.1 miles)
  • Woman To Woman (0.1 miles)

Pharmacies

  • Shopko Missoula Pharmacy (0.3 miles)
  • Missoula Pharmacy (0.9 miles)
  • Missoula Fresh Market (0.9 miles)
  • Walmart Pharmacy (1.1 miles)
  • Albertsons Pharmacy (1.6 miles)
  • Walmart Pharmacy (2.6 miles)
  • Albertsons Pharmacy (2.6 miles)

Parks

  • Fort Missoula Recreation Area (0.4 miles)
  • Bonner Park (2.5 miles)
  • McCormick Park (2.6 miles)
  • Evelyn Borg Johnson Park (2.6 miles)
  • Bess Reed Park (2.8 miles)

Restaurants

  • Notorious Pig BBQ (0.8 miles)
  • Paradise Falls (0.8 miles)
  • Jimmy John's (0.9 miles)
  • Taco Bell (0.9 miles)
  • MacKenzie River Pizza Co. (0.9 miles)
  • McDonald's (0.9 miles)
  • Applebee's (1 miles)

Cafes

  • Florence Coffee (1.4 miles)
  • Starbucks (1.4 miles)
  • Cambie Taphouse + Coffee (2.2 miles)
  • Le Petit Outre Breads (2.5 miles)
  • Liquid Planet Grille (2.8 miles)
  • Market on Front (2.8 miles)
  • Ducrey Chocolate Maker (2.9 miles)

Places of Worship

  • Meadow View Church (1.7 miles)
  • Missoula Alliance Church (2.2 miles)
  • St Francis Xavier Church (2.9 miles)

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