1710 Lenore Court, Missoula, MT 59804
For more information about senior living options: (844) 490-3973
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Dental Care of Montana elicits a strikingly mixed bag of experiences from patients who have walked through its doors. Some people describe a practice that feels modern, responsive, and genuinely caring, with staff who are friendly, patient, and ready to accommodate anxious patients. They highlight a team that listens, explains treatment plans, and uses up-to-date techniques. A number of positive comments center on Dr. Ronny Rodriguez, praising him as kind, funny, skilled, and capable of making difficult procedures feel manageable. Patients recount fast relief after procedures, minimal discomfort with numbing, and aftercare instructions that are clear and helpful. The atmosphere is often described as welcoming, clean, and professional, with praise for the way the team communicates - phone calls, reminders, and transparency in scheduling.
Alongside these favorable accounts, a substantial share of reviews describe troubling experiences that raise concerns about the practice's organization, billing practices, and clinical decision-making. Several reviewers report being charged more than once for the same procedure, or facing invoices long after the service was rendered. One individual specifically mentions a double charge tied to insurance processing and upfront payments, followed by a lingering bill more than a year later, despite the company's restitution in the moment. Others describe a lack of clarity and reliability in paperwork, scheduling, and billing, suggesting that the business side of care can be a weak link even when patient care itself is praised.
Clinical decisions and the continuity of care are another major source of tension in some reviews. Several patients claim that crowns or other treatments were performed in ways that left them dissatisfied or uncertain about necessity. One reviewer asserts that crowns never felt right and that other dentists later contradicted the planned work, implying profit-driven motives rather than patient well-being. There are also strong accusations that teeth were pulled when they might have been saved, with warnings from later dentists that much of the extractions were unnecessary. The sense of inconsistency grows when reviewers say they saw a different dentist at successive visits, making it hard to establish a coherent, trust-based treatment plan.
Long wait times and scheduling issues further complicate the picture. A number of patients recount extended delays in the waiting room - sometimes up to an hour and more than 90 minutes - without timely communication from staff about delays. Some say appointment reminders did not align with actual scheduling, leading to time off work and frustration. In several reviews, people feel that the practice's marketing of emergency dental care clashes with lived experience, noting that walk-in visits are difficult to secure even when pain is acute. The inconsistency between advertised services and patient experience appears to be a recurring theme for those with urgent needs.
Not all feedback is negative. A number of reviews emphasize the practical benefits of the care provided at Dental Care of Montana. Patients recount emergency tooth extractions being handled promptly, sometimes without a formal appointment, and praise the team for making painful situations more bearable through efficient anesthesia and compassionate bedside manner. The hygienists and Dr. Rodriguez are frequently commended for their patience with anxiety, calm explanations, and supportive interactions - described as "tender," "patient," and "reassuring." Several reviewers highlight the office's willingness to refer patients to other providers when appropriate, rather than pressuring for unnecessary procedures, and they praise clear explanations about insurance coverage and out-of-pocket costs.
Another positive thread centers on the overall patient experience and the office environment. Reviewers consistently mention a high level of courtesy at the front desk, the use of technology, and a sense that the staff genuinely cares about patients' comfort and outcomes. Many express relief at finding a practice that balances technical competence with a human touch, where conversations about treatment options feel honest and non-pushy. Some testimonials also note the availability of Spanish-language services for families, which contributed to a welcoming experience for those seeking language accessibility.
Taken together, the reviews present a polarized picture of Dental Care of Montana. The practice seems to deliver highly regarded clinical care and compassionate, attentive staff to many patients, particularly those who value a friendly, approachable atmosphere and clear communication about procedures and aftercare. Yet there is a substantial portion of feedback that raises serious questions about billing accuracy, scheduling reliability, and the motivation behind certain treatment decisions. For potential patients, the takeaway might be to approach with clear communication, ask for written treatment plans and cost estimates upfront, and be prepared to verify that proposed treatments align with second opinions when possible. The experience, it seems, ranges from exemplary and reassuring to disconcerting, depending on the encounter and the specific personnel involved.
Welcome to our assisted living community in Missoula, MT, where we provide excellent dental hygiene care in the comfort of your own home. Our community offers a wide range of amenities to ensure your comfort and convenience.
Enjoy your favorite TV shows with cable or satellite TV in our fully furnished homes. Dine with other residents in our spacious dining room or prepare meals in your own kitchenette. Take advantage of our beautiful outdoor space and garden for some fresh air and relaxation. Stay connected with loved ones through telephone and Wi-Fi/high-speed internet access.
We prioritize your well-being by providing 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Our staff is trained to manage diabetes diets and medication management while promoting mental wellness through personalized programs. We accommodate special dietary restrictions to ensure all residents are well-catered to.
Engage in resident-run activities or participate in scheduled daily activities to stay active and socialize with other residents. If you prefer dining outside, there are numerous cafes and restaurants nearby offering delicious options to satisfy any craving. Enjoy the beauty of nature with five parks within close proximity, perfect for walks or picnics.
For any medical needs, rest assured that we have 44 physicians, five hospitals, 10 pharmacies, and two places of worship nearby for convenient access. Additionally, take advantage of our housekeeping services and small library for added convenience.
At our assisted living community in Missoula, MT, we strive to create a supportive environment where you can maintain your dental hygiene at home while enjoying an array of amenities and care services tailored to meet your specific needs.
Dental Hygiene At Home is located at 1710 Lenore Court, Missoula, MT 59804 in Missoula County, Montana
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