Livingston Health & Rehabilitation Center
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510 South 14Th Street, Livingston, MT 59047
For more information about senior living options: (844) 490-3973
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Two very different experiences converge at LHRC in Livingston, MT, offering a complex picture of care that can feel almost worlds apart depending on who is providing it and when. On one hand, there are glowing reflections from a family member who spent six months there and came away convinced that the facility was more than a place to recover - it felt like a home where a loved one was cherished. On the other hand, there is a stark account from someone who sees the same setting as a place where basic needs and timely help were not met, leaving a lasting impression of neglect. Together, these voices map a broad spectrum of outcomes in rehabilitative care.
From the positive end of the spectrum, the author describes a six-month admission designed for rehabilitation and recovery. The reviewer emphasizes not only the competence of treatment but the warmth of the environment. Staff are praised for their friendliness and for maintaining a noticeably clean facility, which the writer interprets as a good foundation for healing. The description highlights a culture of attentiveness: CNAs and RNs are singled out for going above and beyond to meet her needs, with remarks about getting whatever her mother asked for - whether it was mashed potatoes, applesauce, or tea - supplied with consistent care. The therapy regimen is said to be tailored to her capabilities, suggesting a respectful, patient-centered approach rather than a one-size-fits-all protocol.
A powerful thread in the positive narrative is the sense of personal, almost familial connection between the staff and the patient. The reviewer recalls staff members who routinely offered hugs and a kiss as they wheeled her through the halls, a gesture that reinforced the feeling of being treated with dignity and warmth. The phrase "treated like family" surfaces repeatedly, and the author describes these caregivers as angels on earth - expressing deep gratitude for the continuity of compassion, respect, and reliability over many weeks. The overall takeaway is clear and emphatic: LHRC is highly recommended for both short-term and long-term care, rooted in appreciation for the staff's dedication and the home-like atmosphere they create.
In contrast, the second account arrives as a blunt counterpoint, labeled with an emotionally charged heading - "Horrific." This reviewer recounts a different reality: a mother placed at LHRC after a medical issue "to regain her strength," but the care delivered was seen as severely lacking. The language used communicates a sense of abandonment and danger: the account accuses the facility of doing "nothing to help her," with call-button responses that supposedly took hours. The reviewer uses strong terms such as negligence and calls for a serious consequences, including removing the facility's license. This narrative centers on the perceived absence of timely intervention and proactive support, portraying a minimum level of basic patient care as not being met.
Taken together, the two reviews illuminate how experiences at the same facility can diverge dramatically. The positive account emphasizes proactive engagement, emotional warmth, meticulous attention to daily comfort, and a therapeutic process aligned with the patient's abilities. It paints a picture of a cohesive care team that stabilizes, motivates, and reassures both the patient and the family - an environment where requests are respected and comfort needs are anticipated and fulfilled. The language is consistently appreciative, with gratitude framed as a defining feature of the facility's culture.
The negative account, by contrast, highlights fears of neglect and delayed assistance, underscoring the critical importance of timely responsiveness in a rehabilitation setting. If call buttons are not answered promptly, patients can experience discomfort, anxiety, or deterioration - outcomes that family members are understandably eager to prevent. The emphasis here is on accountability and the protection of vulnerable patients who rely on rapid, reliable support from a trained staff. The call for licensing action signals a conviction that patient safety and quality of care were compromised.
These converging narratives suggest that care quality at LHRC may be highly variable, influenced by individual staff performance, shift patterns, patient needs, and perhaps other situational factors. They underscore a universal truth in healthcare: compassion, attentiveness, and respect must be constant, and the presence of warmth and personalized care does not automatically guarantee consistent outcomes for every patient. Similarly, they remind readers that concerns about care, when voiced, deserve careful attention and transparent follow-up from facility leadership and oversight bodies.
For families weighing care at LHRC, the stories offer a powerful - and cautionary - view. They demonstrate why it matters to look beyond general reputations and toward the lived experiences of current residents and their families. Observing how staff interact with residents, how quickly help is provided when a request is made, and how the environment supports both physical rehabilitation and emotional well-being can be as important as the formal medical plan itself. Ultimately, these accounts invite ongoing dialogue about what exemplary care looks like in practice and how facilities can sustain it, day after day.
Livingston Health & Rehabilitation Center in Livingston, MT offers a comfortable and nurturing environment for seniors who require assistance with their daily activities. Our community is designed to provide exceptional care services while promoting a high standard of living.
Residents at our center enjoy a range of amenities that enhance their quality of life. They can indulge in the convenience of a beauty salon, cable or satellite TV, and an inviting dining room that serves restaurant-style meals. Our fully furnished accommodations come with private bathrooms and kitchenettes for added comfort.
We prioritize our residents' well-being by offering various opportunities for social engagement and physical fitness. With a computer center, gaming room, small library, and outdoor space, there are plenty of spaces to relax and enjoy recreational activities. Our fitness room and wellness center allow residents to maintain an active lifestyle.
Livingston Health & Rehabilitation Center provides comprehensive care services tailored to meet individual needs. We have 24-hour call systems and supervision to ensure the safety of our residents at all times. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management, diabetes diets, and special dietary restrictions are carefully monitored by our professional staff.
Our dedicated team organizes scheduled daily activities, resident-run programs, fitness programs, and planned day trips to keep residents engaged and entertained. We also offer concierge services for any additional needs or requests.
Located in the heart of Livingston, our community benefits from its proximity to numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options.
At Livingston Health & Rehabilitation Center, seniors can expect compassionate care in a warm and welcoming environment.
Livingston Health & Rehabilitation Center is located at 510 South 14Th Street, Livingston, MT 59047 in Park County, Montana
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