510 South 14Th Street, Livingston, MT 59047
For more information about senior living options: (866) 208-4318
Overall Review of Livingston Health & Rehabilitation Center
Pros
The staff are great and hardworking, providing excellent rehabilitation care for the mother.- The staff are friendly and the facility is clean, making it a great place for Mom.
- The staff showed care, compassion, and dedication, with CNAs and RNs going above and beyond to meet her needs.
- The mother was treated with respect and care, with her requests accommodated and staff showing warmth and kindness.
- Therapy was tailored to her capabilities, and LHRC comes highly recommended for healthcare needs.
Cons
They did nothing to help her.- It took hours to respond to her call button.
- Their actions are nothing but negligence.
- Their license should be pulled.
- The experience was described as horrific.
Review
Livingston Health & Rehabilitation Center in Livingston, Montana is best suited for families that prize a warm, people-focused approach to rehabilitation and everyday care. When a loved one needs skilled therapy, and demands are met with patience, attentiveness, and a sense of family, this community often delivers. The setting and staff ethos tend to support recovery and daily comfort, making it a practical choice for short-term rehab that could transition smoothly into longer-term care if that becomes necessary.
That said, this center is not for everyone. Families should consider alternatives if reliable, immediate response to alarms and requests is non-negotiable, or if specialized memory or complex clinical oversight is required. The experience of some reviewers suggests that response times can vary, and concerns about care consistency and governance merit serious scrutiny. For residents with higher acuity needs or a history of wandering, falls risk, or demanding medical schedules, a facility with more robust oversight and steadier call-bell responsiveness may be a safer fit.
The strongest positives center on staff devotion and the personal touch. Reviewers repeatedly highlight friendly, hard-working staff who treat residents with kindness and dignity. The cleanliness and overall appearance of the facility also emerge as notable strengths, contributing to a welcoming atmosphere. Rehab services are frequently described as thoughtful and patient-centered, with therapy delivered at levels aligned to each person’s capabilities. The sense of family, staff who know residents well, memory of small preferences, and a culture of going above and beyond, can materially boost motivation and engagement in recovery.
Yet the downsides cannot be ignored. The most serious red flags come from reports of delayed call-bell responses and allegations of negligent behavior, with warnings that a license should be reviewed. The ratings mix, several standout positives paired with pronounced negative feedback, signals inconsistent experiences. Prospective families must weigh the comfort and rehab benefits against the risk of slower responsiveness and potential gaps in supervision. This is not a facility to choose lightly for anyone who requires near-immediate attention or who has had prior safety concerns in similar settings.
The pros and cons interact in a meaningful way. For residents who thrive on strong personal relationships with caregivers, and who can benefit from well-structured, individualized therapy plans, the positives can offset many daily challenges. The affectionate, hands-on culture often translates into warmer interactions, better adherence to therapy, and smoother daily routines. However, when care gaps appear, especially in urgent situations or during off-hours, the same strengths may feel insufficient. Families should insist on concrete assurances: regular progress updates, explicit expectations for call-button response times, a clear escalation path, and ongoing supervision by qualified clinicians.
In the end, Livingston Health & Rehabilitation Center can be a solid fit for families prioritizing compassionate rehab care and a home-like environment, provided the resident’s needs align with the facility’s demonstrated strengths. It is less suitable for those who cannot tolerate variability in responsiveness or who require rigorous, consistent oversight and specialized memory or high-acuity care. To make a sound decision, conduct thorough tours, ask pointed questions about staffing ratios, call-bell protocols, and how care plans are monitored and adjusted; seek up-to-date examples of how staff have successfully met difficult needs; and compare with other local options that emphasize steady, transparent operations and stronger preventive safety measures. The right choice will balance the obvious warmth and rehab capability with a clear, enforceable level of reliability expected for long-term peace of mind.
115 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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