Highgate Great Falls

Pros

• Highgate is regarded as one of the top choices for assisted living facilities in Great Falls due to its good care and attentive staff.
• The caregivers, nursing, and management at Highgate are described as top-notch and very attentive to the needs of residents and their families.
• Families are kept well-informed about care changes, demonstrating high communication standards at Highgate.
• The facility is modern, clean, and offers a comfortable homey atmosphere with adequate security measures.
• Residents have expressed satisfaction with the meals provided at Highgate, indicating improvements over initial complaints.
• The staff at Highgate is noted for being friendly, smiling, and helpful, fostering a welcoming environment for residents.
• Highgate's fees are comparable to other quality assisted living facilities in Great Falls, offering value for the care received.
• There is a strong emphasis on listening to resident concerns and addressing them promptly by the staff at Highgate.

Cons

• The care at Highgate was lacking despite the staff being friendly.
• There was not a lot of structure in the assisted living area, which confused the resident.
• The memory care section was described as a nightmare, with issues such as an untrustworthy roommate.
• Meals were often not timely, with residents waiting up to an hour for food.
• The facility did not ensure that residents were kept clean, leading to dissatisfaction.
• The impression was that Highgate prioritized profit over providing good care for the elderly.

Review

In the quest for suitable assisted living facilities, many families find themselves evaluating multiple options before making a decision. Highgate in Great Falls, Montana, has emerged as a popular choice among some families who praise it for various reasons. According to multiple positive reviews, Highgate stands out for its excellent care and attentive staff. Families previously familiar with other facilities have noted that Highgate is definitely at the top of their list when it comes to quality service and a comfortable environment.

One of the most frequently highlighted aspects of Highgate is the dedication displayed by its caregivers, nursing staff, and management teams. Reviewers commend the facility's ability to meet the needs of residents as well as keep family members informed about any changes in care requirements. This level of transparency fosters trust and ensures that families feel involved in their loved ones' care. Many reviewers were particularly impressed by how staff engage with family members regularly to discuss any issues or concerns—no matter how small—demonstrating a genuine commitment to resident well-being.

The facility itself has received accolades for its modern design and cleanliness. Described as having a "homey atmosphere," Highgate appears to be more than just an assisted living center; it seems designed to offer comfort and security. The review mentions adequate security measures, including keypads at entry and exit points along with emergency call devices in each room. Such features provide peace of mind for both residents and their families, ensuring safety without compromising comfort.

However, experiences vary significantly among residents, particularly regarding care quality in different sections of Highgate. While some families report satisfaction during their loved ones’ stay in the assisted living area—where they experienced personalized attention—the feedback takes a stark turn when discussing memory care services. One particular reviewer expressed discontent after transitioning their father from assisted living to memory care due to declining health conditions. They noted that while the staff was friendly enough on the surface, there was a significant lack of structured support which resulted in confusion for residents like their father.

The negative experiences described included instances where timely meals were not served; residents sometimes waited an hour in the dining room without receiving food—increasing frustration and discomfort during meal times. Additionally, personal hygiene became an issue during this transition; complaints indicated that sufficient attention was not given to ensure cleanliness among residents—a critical factor influencing this family’s decision to seek alternative arrangements elsewhere.

Overall, while Highgate presents itself as a modern and secure facility staffed by friendly individuals dedicated to amazing hospitality, these qualities may not universally translate into high-quality care across all levels of assistance offered within their walls. Prospective clients are strongly advised to thoroughly evaluate interactions with both management and caregiving staff during tours of various facilities—ensuring they choose a place where they can feel confident about receiving consistent quality care that meets all essential needs for their loved ones.

Located in Great Falls, Montana, this area is a bustling community with easy access to medical facilities such as physicians, hospitals, and pharmacies, making it an ideal choice for seniors looking for convenient healthcare options. In addition to healthcare services, there are a variety of restaurants serving different cuisines ranging from fast food to sit-down dining options. For those who enjoy a good cup of coffee or tea, there are several cafes nearby where they can relax and socialize. Parks within the vicinity provide ample opportunities for outdoor activities and serene walks. Places of worship are also easily accessible for those seeking spiritual fulfillment. Overall, this part of Great Falls offers a mix of amenities that cater to the needs of seniors looking for a vibrant and supportive community to call home.

Physicians

• Dr (0 miles)
• Roberto Amado-Cattaneo (0.1 miles)
• Dale Schaefer, MD (0.1 miles)
• Benefis Pediatrics (0.1 miles)
• Benefis Medical Group (0.2 miles)
• Great Falls Clinic (0.2 miles)
• Great Falls Clinic Immediate Care (0.3 miles)

Hospitals

• Benefis Health System (0.1 miles)
• Benefis Healthcare Foundation (0.2 miles)
• Great Falls Clinic Surgery Center (0.4 miles)
• Benefis West Campus (1.3 miles)
• Great Falls Orthopedic Associates (1.3 miles)
• Benefis Healthcare (1.7 miles)

Restaurants

• Playground Lounge and Casino (0.2 miles)
• Noodle Express (0.2 miles)
• Sonic Drive-In (0.4 miles)
• Taco Treat (0.4 miles)
• McDonald's (0.7 miles)
• Jakers Bar and Grill (0.9 miles)
• Maria's Mexican Restaurant (0.9 miles)

Pharmacies

• Plaza United Pharmacy (0.2 miles)
• Clinic United Pharmacy (0.2 miles)
• Walgreens (0.2 miles)
• Albertsons Pharmacy (0.3 miles)
• Spectrum Home Solutions (0.3 miles)
• CVS Pharmacy (0.5 miles)
• Snyder Drug (1.4 miles)

Cafes

• Starbucks (0.3 miles)
• Starbucks (0.5 miles)
• Morning Light Coffee Roasters (0.7 miles)
• Starbucks (1.3 miles)
• True Brew Espresso (1.6 miles)
• Morning Light Coffee Roasters (1.7 miles)
• Brian's Top Notch Cafe (1.7 miles)

Parks

• Rainbow Falls (0.4 miles)
• Sunnyside Park (0.9 miles)
• Everlasting Memories (1.3 miles)
• Pinski Park (1.7 miles)
• Carter Park (1.9 miles)

Places of Worship

• Peace Lutheran Church (0.7 miles)
• Faith Lutheran Church (0.7 miles)
• First Church of the Nazarene (1 miles)
• First Presbyterian Church (1.3 miles)
• Kogudus Renewal Ministry (1.4 miles)
• Christs Church of Great Falls (1.4 miles)
• Christian Church In Montana Regional Office (1.5 miles)

Transportation

• Groves Taxidermy and Firearms (1.4 miles)
• Waylon's Wildlife Taxidermy (1.7 miles)