401 Mar-Le Drive, Wentzville, MO 63385
For more information about senior living options: (844) 490-3973
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The staff were described as the most friendly they have seen in these facilities. The nurse's aide was praised as the nicest person in the medical field and genuinely cared for all patients. The staff's hospitality and more than 20 years of experience were recognized. The medical staff were friendly and asked how the day was going, making the stay more tolerable. Park Lane Care Center was praised as the best of three care centers for the father. Haven House staff were kind, attentive, and caring, with Taneal singled out for special recognition. Families felt welcomed and supported by Parklane staff and appreciated the care given to their loved ones. The staff provided emotional and physical care, especially during the loved ones' final days.
The building is old and run down, in need of updates. The facility is understaffed, and nurses are described as not caring about the patients. End-of-life care is mishandled, with residents treated rudely by staff. The conditions are unsanitary, with flies around a resident and a lack of showers. Communication with families is poor, with updates delayed or not provided. The facility is accused of racism and unsafe, unprofessional behavior. Prospective families are warned not to place a loved one there.Parklane Care and Rehabilitation Center in Wentzville is best suited for families that prize genuine warmth from front-line staff and are prepared to stay actively involved in daily care. The center emphasizes personal interactions and daily engagement, with many caregivers who form meaningful connections with residents. The campus is sizable and older, and the physical setting shows its age, yet floors and common areas are typically kept clean and approachable. For families who can be present, participate in care planning, and advocate when needed, Parklane can deliver emotionally supportive, resident-centered moments that matter every day.
Those weighing alternatives should consider the facility if reliable medical oversight and consistently prompt communication are non-negotiable. Several reviews highlight wide variation in staffing and responsiveness, which can become a real hurdle for residents with higher needs or families unable to stay at the facility to coordinate care. If a loved one requires steady doctor engagement, timely updates, and a well-supervised care plan, Parklane may fall short. Additionally, there are strong concerns raised about weekend staffing, administrative responsiveness, and overall governance, suggesting that families who cannot regularly monitor care should look elsewhere.
On the plus side, Parklane earns credibility for compassionate hands-on care from frontline workers. Multiple accounts praise longtime aides and nurses who listen, engage residents in conversation, and form bonds that reduce anxiety and isolation. In wings like Haven House, special attention and warmth are repeatedly noted, with staff members remembered for their kindness and willingness to go the extra mile. Cleanliness and routine cleanliness checks are also cited in several positive experiences, and the facility has shown some updates and redecorations that improve resident surroundings. For families who can participate, these strengths can translate into meaningful comfort and dignity for a loved one.
The most persistent concerns, however, center on staffing stability and management gaps. Reviews describe weekend under-staffing, inconsistent nursing attention, and frustration with communication and responsiveness. Allegations of neglect, delays in basic care, and poor coordination with physicians surface in a significant number of anecdotes, including harsh experiences with administration and some staff behavior. There are even pointed accusations about ethics and professionalism, including reports of discriminatory or hostile treatment in some instances. Taken together, these risks signal a facility where care quality can swing dramatically and where a vulnerable resident might bear the brunt without strong family advocacy.
The key pro-and-con balance is clear. When a family can be highly involved - confirming care plans, monitoring daily routines, and pushing for timely updates - the pro of attentive, personable staff can meaningfully elevate daily life and even aid rehabilitation progress. Yet the cons are substantial enough to overshadow those gains for residents who cannot rely on a consistent, well-coordinated medical team or who require a consistently pristine environment and rigorous accountability. Parklane can be a workable choice for a relatively independent or moderately dependent resident whose relatives are prepared to lead the care conversation, but it is not a solid fit for those with high acuity, limited advocacy capacity, or a preference for a more consistently reliable medical partnership.
Actionable next steps for families considering Parklane: schedule multiple tours and private time with nursing leadership to assess how weekends are staffed and how communication actually happens across shifts. Request access to recent inspection reports, incident logs, and a sample care plan. Meet the director of nursing and frontline staff to gauge responsiveness and empathy in real time. Ask about the Haven House wing specifically if memory care is involved, and ask for opportunities to observe hygiene, laundry, and activity programs. Compare with other nearby facilities known for steady physician engagement and stronger administrative oversight. Parklane remains a cautiously considered option for families who will stay engaged and monitor every step, but for truly dependable medical oversight and consistently clean, well-managed care, look to alternatives that offer steadier staffing and clearer accountability.
240 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Parklane Care And Rehabilitation Center in Wentzville, MO is an assisted living community that offers a range of amenities to enhance the lives of its residents. The center provides a beauty salon to help residents look and feel their best, as well as cable or satellite TV for entertainment. Community operated transportation is available for ease of travel, and a computer center allows residents to stay connected.
The dining room offers restaurant-style dining, where delicious meals are prepared and served with special attention given to dietary restrictions. A fitness room is available for those who wish to stay active, and the fully furnished living spaces provide comfort and convenience.
For leisure activities, Parklane Care And Rehabilitation Center boasts a gaming room, small library, and outdoor space such as gardens. Residents can enjoy the wellness center for their healthcare needs while having access to Wi-Fi/high-speed internet throughout the community.
Care services provided include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, and assistance with transfers. The staff also helps manage medication and ensures that special dietary restrictions are followed. Transportation arrangements can be made for residents' convenience.
In terms of nearby amenities, there are three cafes, parks, pharmacies, and physicians near the community. Residents have access to a variety of dining options with 28 restaurants nearby. There is also transportation available within close proximity to the community as well as places of worship and hospitals.
Overall, Parklane Care And Rehabilitation Center offers a comfortable and inclusive environment with various amenities catering to the needs of its residents while being conveniently located near healthcare facilities, parks, cafes, restaurants, pharmacies and places of worship.
Parklane Care And Rehabilitation Center is located at 401 Mar-Le Drive, Wentzville, MO 63385 in St. Charles County, Missouri
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