Parklane Care Center

Pros

• The staff at Parklane Care Center, particularly Candace, is described as compassionate and highly skilled caregivers who go above and beyond for the residents.
• Residents receive good care, are kept clean, well-fed, and informed about their health needs.
• Many reviewers appreciate the cleanliness of the facility despite its dated appearance.
• The food provided at the center is consistently praised as being great or good.
• Some family members feel that their loved ones are happy living at Parklane and express gratitude for the support they have received from the staff.

Cons

• The facility is very dated and needs to be updated, particularly the visiting rooms and hallways.
• The parking lot is a disaster.
• After a change in management, the level of care drastically declined, with fewer staff members available to interact with residents.
• Residents were not adequately cared for, as staff members appeared overworked.
• There was no follow-up or communication from the staff after the resident's passing, leading to feelings of sadness and mistrust regarding their claims of "love."
• The furniture in the facility was falling apart and nothing was being fixed or updated.
• A family member felt that having to place their loved one at Parklane due to Medicaid limitations made it a "sorry place for one to end one's life."
• A visitor expressed confusion about why their mother was not accepted into the facility despite it being clean and having nice staff and rooms.

Review

Parklane Care Center, specifically its skilled nursing component, has garnered a wide range of reviews from families and residents alike. While many experiences highlight the compassionate care provided by the staff, concerns about the facility’s overall condition and management changes have also been raised.

Several families laud the exceptional care that their loved ones received at Parklane. One reviewer expressed profound gratitude for Candace, a caregiver whose compassion and dedication exceeded expectations. They praised her knack for going above and beyond to ensure their husband received high-quality care, alongside commendations for the team’s efforts to support family members throughout the caregiving process. Similarly, another review shared that Jeff, a resident for nearly three months requiring round-the-clock attention, was content with the care he received. The staff not only maintained his cleanliness and comfort but also communicated effectively with his family about his needs.

However, not all experiences have been as positive. A significant shift in management led one family to report a sharp decline in care quality over time. Upon new management taking over—resulting in numerous layoffs—the familial interactions between office staff and residents diminished considerably. The changes left some families feeling disconnected from staff who had previously built close relationships with their loved ones during their stay at Parklane. While cleanliness was noted as being generally good under these new conditions, there were frustrations regarding inadequate staffing levels leading to increased workloads for remaining caregivers.

Despite these concerns about staffing and management changes, many recognize the efforts put forth by the caregivers who remain at Parklane. Another family member mentioned that although their aunt wished she could receive more visitors due to COVID restrictions—a sentiment echoed by others—the kindness displayed by staff made up for any shortcomings in visitation opportunities or activities offered during this challenging time.

One common thread throughout several reviews is the acknowledgement of physical deficiencies within the facility itself. Multiple reviewers commented on how dated aspects of Parklane were becoming apparent—from aging furniture to under-maintained hallways—that detracted from an otherwise caring environment. There are calls for updates and improvements that would align better with expectations given reports of consistent cleanliness. This desire reflects a broader concern about where funds allocated toward resident care are actually being utilized when foundational needs appear neglected.

Additionally, communication about finances related to personal accounts post-residency raised red flags for some families after experiencing loss within Parklane's walls. One reviewer described a troubling discovery concerning leftover funds following their mother’s passing—an experience that contributed significantly to feelings of betrayal regarding how well they felt informed throughout her stay.

In conclusion, Parklane Care Center offers both commendable qualities and substantial challenges that families must navigate when considering long-term commitments for their loved ones needing skilled nursing care. With heartfelt endorsements praising specific employees alongside necessary critiques pointing out issues related to management turnover and facility condition, it's clear that while many find solace in dedicated caregivers like Candace or consistent food quality—there remains much room for improvement concerning staffing levels along with investment into structural upgrades essential to fostering an optimal living environment conducive to health and happiness among residents.

Restaurants

• Rookie's Bar & Grill (0 miles)
• Brett Hull's Junction House (0.1 miles)
• Los Portales (0.2 miles)
• Stefanina's Italian Restaurant (0.4 miles)
• McDonald's (0.4 miles)
• Lion's Choice (0.5 miles)
• Fritz's Frozen Custard (0.7 miles)

Pharmacies

• Schnucks (1 miles)
• Walgreens (1 miles)
• Dierbergs (1.2 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.5 miles)
• CVS Wentzville Parkway (1.6 miles)
• Walgreens (2.3 miles)

Cafes

• Panera Bread (1 miles)
• Starbucks (1.3 miles)
• Starbucks (1.5 miles)

Parks

• Heartland Park (1.1 miles)
• Berry Park (2.9 miles)
• Rotary Park (3.4 miles)
• Towne Park (5.2 miles)
• O’Day Park (6.2 miles)
• Indian Camp Creek Park (6.4 miles)

Transportation

• Enterprise Rent-A-Car (1.2 miles)
• Fabick Cat - Foristell (5.3 miles)

Physicians

• Clarkson Eyecare (1.2 miles)
• Heartland Internal Medicine (1.3 miles)
• Midwest Eye Associates - Wentzville (1.3 miles)
• Excel Sports Therapy (1.5 miles)
• Oral & Maxillo-Facial Surgery at the Crossing (1.5 miles)
• SSM Health Medical Group (1.6 miles)
• Dunn Jennifer Drnorthwest Pediatrics Wentzville (1.8 miles)

Places of Worship

• Celebrate Recovery at The Crossings Church (1.4 miles)
• Chapel of the Lake (3.9 miles)
• Newlife Baptist Church and Ministries (5.3 miles)
• Southern Baptist Convention (5.6 miles)
• Calvary Church (6.4 miles)
• Strong Tower Ranch (6.6 miles)
• Misfits For Jesus (8.7 miles)

Hospitals

• Cardinal Glennon Children's Medical Center (4.6 miles)

Theaters

• Marcus Theatres (5.9 miles)