Parklane Care Center is a memory care community in Wentzville, MO.
Information last verified:
401 Mar-Le Dr, Wentzville, MO 63385
To contact a resident: (636) 332-9580
For more information about senior living options: (866) 208-4318
At Parklane Care Center, the monthly cost for a studio room is set at $4,500. This pricing positions it slightly above the average rates in St. Charles County, which stands at $4,151, and significantly higher than the state average of $3,418 in Missouri. The premium associated with Parklane Care Center reflects its commitment to providing a quality living environment and comprehensive care services tailored to meet the needs of its residents. While it may be on the higher end of the spectrum compared to local and state averages, potential residents should consider the value of enhanced amenities and personalized support that Parklane strives to offer.
| Floor plans | Parklane Care Center | St. Charles County | Missouri |
|---|---|---|---|
| Studio | $4,500 | $4,151 | $3,418 |
Residents describe memory care staff as emotionally supportive, not just task-focused.
In the Haven House wing and the memory care setting, multiple families said staff provided emotional as well as physical support. One reviewer specifically highlighted kind, caring interactions during a longer stay. Another described the team as supportive during final days and afterward.
Many families say the staff is friendly, kind, and genuinely helpful.
Across several reviews, residents were greeted with friendly faces and families described staff as happy to help. Multiple people singled out nurses or caregivers by how attentive they were day to day. A few reviewers also said staff kept them informed and made caregiving feel more manageable, even when other parts of the experience weren’t perfect.
Some reviews warn that staffing shortages can delay basic care.
While some families praised staff, many others raised concerns about staffing being too thin to meet basic needs. Several reviews describe situations like having to advocate for showers or bandage changes, delays with updates to families, or missed care tasks. There are also mentions of weekends being especially understaffed, with residents left waiting or overlooked.
Families report inconsistent communication with staff and providers.
Some reviewers say communication with staff improved their experience, but others describe trouble getting timely information or phone call follow-ups. A few families reported having to repeatedly request updates for hospice situations, and another said they were told a doctor wouldn’t call when asked. Others also described not receiving reassurance after a loved one passed.
Food quality is a recurring bright spot for many residents and families.
Several reviews mention the food positively, including comments that lunch was good and that meals met expectations. Others described the food as good or OK, even while noting the facility felt dated or needed updates. A review also said their loved one never complained about the food.
Cleanliness is sometimes praised, but some families report sanitation problems.
Some reviews state the facility was clean and tidy, with one person emphasizing there were no bad odors. Others describe specific cleanliness or maintenance concerns, including dirty rooms on arrival and hygiene issues they observed. Even among generally positive reviews, commenters sometimes asked for improvements to cleanliness in specific visiting or hallway areas.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Memory CareAt Parklane Care Center, the monthly cost for a studio room is set at $4,500. This pricing positions it slightly above the average rates in St. Charles County, which stands at $4,151, and significantly higher than the state average of $3,418 in Missouri. The premium associated with Parklane Care Center reflects its commitment to providing a quality living environment and comprehensive care services tailored to meet the needs of its residents. While it may be on the higher end of the spectrum compared to local and state averages, potential residents should consider the value of enhanced amenities and personalized support that Parklane strives to offer.
Parklane Care Center is located at 401 Mar-Le Dr, Wentzville, MO 63385 in St. Charles County, Missouri
Yes, Parklane Care Center provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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