The Manor At Elfindale in Springfield, MO

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The Manor At Elfindale The Manor At Elfindale

The Manor At Elfindale in Springfield, MO

Information last verified:

1707 West Elfindale Street, Springfield, MO 65807

For more information about senior living options: (844) 490-3973

3.8 from 33 reviews
5 stars
22
4 stars
1
3 stars
0
2 stars
3
1 stars
7

Overall Review of The Manor At Elfindale

Pros

  • pro The Manor at Elfindale provides exceptional, compassionate care with staff that genuinely cares for residents.
  • pro Therapists at The Manor are amazing and customize treatment plans for each patient.
  • pro The facility is clean, well-maintained, and feels like a home away from home.
  • pro The staff treat residents and their families with dignity, respect, and kindness.
  • pro The outdoor settings at The Manor are fabulous and offer a wonderful place to enjoy the view.
  • pro The Manor is regarded as the best geriatric nursing home in the Springfield metropolitan area.
  • pro The staff, from administration through nursing and support, are consistently courteous and attentive to both residents and family members.
  • pro Families are grateful for the communication and devoted care provided, especially during tough times.

Cons

  • pro The person answering the phone was rude and hateful.
  • pro Management is rude, uncaring, and dishonest.
  • pro The therapy portion of her stay was a joke.
  • pro The doctor overseeing patients did not sign the orders, leaving a non-mobile mother with severe dementia to require home healthcare; that is neglectful at best.
  • pro The facility is no longer recommended for any situation due to add-on costs that make the bill unpredictable.
  • pro The staff has not been great lately.
  • pro Administrative changes are greedy, forcing seniors to pay out of pocket when insurance should cover rehab.
  • pro Elfindale showed a lack of class and compassion.

Review

The Manor at Elfindale is best suited for families that prize hands-on, compassionate care delivered by a responsive nursing and therapy team, and that want a residence that feels more like a home than a hospital. It works particularly well for long‑term residents or for short rehab stays when the individual can benefit from a robust therapy program and a campus atmosphere that emphasizes comfort, cleanliness, and accessible outdoor spaces. The care culture shown by frontline staff, nurses, aides, and therapists, tends to be warm, respectful, and genuinely focused on the resident’s dignity. For families who want continuity within the Elfindale family of communities, the Manor offers a familiar operating style and a sustained emphasis on resident-centered routines that can make transitions smoother when care needs escalate.

That said, there is a clear ring of caution for families weighing alternatives. Prospective residents with tight budgets or those who require strict, transparent billing and operations may want to shop around. Several reviews highlight administrative friction, miscommunications, perceived overreach in billing, and inconsistent doctor involvement, that can turn deciding about care into a painful arithmetic exercise. If a family needs guaranteed, timely medical updates, predictable admission practices for rehab, or an administration that consistently aligns with family expectations, alternatives with stronger, more transparent administration and simpler pricing structures may be preferable. Additionally, those who cannot tolerate even occasional front-desk rudeness or who require flawless, rapid decision-making in crisis moments should scrutinize fit more carefully.

On the positive side, the Manor’s strongest anchor is its care delivery. The nursing and therapy teams are repeatedly praised for professionalism, responsiveness, and patient‑specific treatment plans. The facility is described as clean and well maintained, with a one‑level layout that reduces confusion and supports safe mobility. Families frequently note that therapy staff tailor programs effectively, and that the overall environment, both indoors and in the nearby outdoor vistas, enhances the resident experience. The campus-wide “neighborhood” approach to staffing helps residents feel known and respected, and several reviews emphasize the value of compassionate communication with both residents and families, especially in hospice or end‑of‑life contexts.

Nevertheless, the main drawbacks center on administrative dynamics rather than clinical capability. Miscommunication about care plans, inconsistent doctor visits, and confusion over what services are included versus add-ons can undermine otherwise solid care. Several accounts mention delays or gaps in information sharing, with families chasing updates rather than receiving proactive communication. Billing practices come up repeatedly as a concern, including unclear timelines and aggressive collection messages, which can erode trust even when direct care remains commendable. Some reviewers also report admissions and program decisions that feel restrictive or opaque, especially around rehab eligibility and post-acute transitions. These issues do not negate the clinical strengths, but they do redefine risk for families who depend on seamless coordination.

The key to leveraging the Manor’s strengths while mitigating the drawbacks lies in how the care plan is coordinated, not in the absence of care quality. The positive resonance around dedicated nursing staff, caring therapists, and a calm, home-like setting can offset administrative rough edges when families become active partners. Where administration remains responsive, opening clear channels for questions, providing regular, scheduled updates, and detailing all charges upfront, the experience tilts strongly toward a favorable outcome. The facility’s capacity to keep residents engaged in meaningful activities, maintain consistent routines, and support families through changes in care needs is a tangible payoff for choosing this community if those administrative hurdles are managed proactively.

Ultimately, the decision hinges on resident needs and family expectations about administration. For residents who require strong rehabilitation services, consistent direct care, and a residential vibe that feels like home, The Manor at Elfindale delivers reliably high-quality clinical care within an inviting environment. Families should enter conversations with administrators armed with questions about pricing transparency, care-plan communication, doctor involvement frequency, and the process for switching services as needs evolve. If a resident’s situation could hinge on rapid rehab admission, predictable billing, or scrupulous administrative support, it is prudent to compare with other Springfield options that publicly prioritize these elements. In the right match, The Manor can be an exceptional haven that blends genuine care with a dignified, comfortable daily life.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Springfield-Branson Regional (6 miles away) Springfield-Branson Regional (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Manor at Elfindale in Springfield, MO is a vibrant and welcoming assisted living community. With a wide range of amenities, residents can enjoy an active and fulfilling lifestyle. The community offers a beauty salon for pampering and maintaining personal grooming needs, as well as cable or satellite TV for entertainment.

Transportation services are available to help residents get around the community and beyond. A computer center is provided for those who want to stay connected digitally, while a small library offers a cozy space for reading and relaxing. Wi-Fi/high-speed internet is also available throughout the community.

Residents can dine in style at the on-site dining room, which provides restaurant-style meals prepared and served by professional staff. Special dietary restrictions are catered to, ensuring that everyone's needs are met.

For physical wellness, there is a fitness room equipped with exercise equipment to keep residents active and healthy. Outdoor spaces such as gardens allow residents to enjoy fresh air and nature. Additionally, there is a wellness center to provide additional healthcare support.

Within the community, housekeeping services ensure that living spaces are kept clean and tidy. Private bathrooms provide convenience and privacy for residents.

Care services include 24-hour supervision by trained staff who assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure proper administration of medications. Special dietary requirements such as diabetes diets can be accommodated.

The Manor at Elfindale offers a variety of activities to suit different interests. Concierge services are provided to assist residents with planning their day-to-day activities. Fitness programs aim to keep residents physically active, while planned day trips offer opportunities for exploration and adventure. Resident-run activities encourage socialization among peers, fostering a sense of community.

The location of the community allows easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals – ensuring that residents have convenient access to all they need.

Overall, The Manor at Elfindale provides a comfortable and enriching living environment for seniors who want to live independently while still receiving the necessary assistance and care.

Videos

Nearby Places of Interest

Restaurants

  • Tortilleria Perches (0.3 miles)
  • Chick-Fil-A (1.1 miles)
  • Raising Cane's Chicken Fingers (1.1 miles)
  • Springfield Brewing Company (1.7 miles)
  • Kai (1.8 miles)
  • Black Sheep Burgers | Shakes (1.8 miles)
  • McDonald's (1.9 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Walmart Pharmacy (1.2 miles)
  • Fashioned by Jaye (1.8 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.4 miles)

Physicians

  • QPS Bio-Kinetic (1.1 miles)
  • Bethesda Medical Care (1.7 miles)
  • Springfield Nephrology Associates (2.1 miles)
  • Associated Dermatologists (2.2 miles)
  • Mercy Hospital Springfield (2.3 miles)
  • Pediatrix (2.3 miles)
  • Mercy Clinic Pediatric Surgery - S. Fremont (2.4 miles)

Places of Worship

  • Grand Oak Baptist Mission Center (1.3 miles)
  • Jefferson Ave Baptist Church (1.4 miles)
  • Messiah Lutheran Church (1.9 miles)
  • First & Calvary Presbyterian Church (2.1 miles)
  • Servicio De Educacion CRSTN Springfield (2.8 miles)
  • Solid Rock Church (2.9 miles)

Parks

  • Mizumoto Japanese Stroll Garden (1.5 miles)
  • Nathanael Greene Park (1.5 miles)
  • Phelps Grove Park (1.7 miles)
  • Rutledge-Wilson Farm Park (2.6 miles)
  • Chesterfield Park (3.4 miles)

Cafes

  • Gailey's Breakfast Cafe (1.8 miles)
  • Mudhouse (1.8 miles)
  • The Coffee Ethic (1.9 miles)

Hospitals

  • Mercy MRI (2.2 miles)
  • St John's Regional Health Center (2.3 miles)
  • Mercy Children's Hospital (2.4 miles)
  • Emergency Department North (2.9 miles)
  • Cox Medical Center-North (2.9 miles)
  • Cox North Hospital (2.9 miles)
  • Cox Surgery Center (3.1 miles)

Theaters

  • Alamo Drafthouse Springfield (3.3 miles)

Frequently Asked Questions

Where is The Manor At Elfindale?

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