2415 North Kings Highway, Saint Louis, MO 63113
For more information about senior living options: (844) 490-3973
The nursing home staff did attempt to provide assistance by directing visitors to the correct location. The presence of residents in wheelchairs suggests that the facility had a community of individuals. Some decorations were noted, indicating efforts to create a welcoming environment. The initial tour provided an opportunity for families to learn about the services offered by the facility. There is potential for improvement based on feedback from families who visited their relatives.
The nurse did not review patients' charts and was unaware of a patient's diabetic condition. There was inadequate supervision, with unsupervised individuals wandering the halls. Only one CNA was covering two floors at night, and he frequently slept on the job. The facility had only one elevator, which posed a significant fire hazard due to its slow response time. Paper decorations hanging from the ceilings were an additional fire risk. Promises made during the tour about care services were not fulfilled. The facility's atmosphere was dark, gloomy, and depressing upon entry. Residents were seen sitting in the hall or wandering aimlessly, reminiscent of a mental institution. The overall cleanliness of the facility was questionable, with unpleasant odors present throughout. No staff greeted visitors at the front door, indicating a lack of proper customer service and attention to guests.The experiences shared by individuals who visited or had relatives in Northview Village nursing home paint a grim picture of the facility’s operations and environment. Numerous accounts highlight a concerning lack of staff awareness and engagement with patients, exemplified by an incident where a nurse was completely oblivious to a patient’s diabetes until it was mentioned by family members. This negligence underscores not only inadequate training but also raises alarm bells about the overall quality of care provided at the facility. Such fundamental oversights in patient management are alarming, especially in environments where medical conditions must be closely monitored.
Furthermore, reviewers expressed deep concerns over safety protocols within Northview Village. The presence of only one elevator servicing multiple floors is described as an egregious fire hazard, taking upwards of three to five minutes for residents and staff to reach their destinations in case of emergency. In a situation where every second counts, this delay could prove catastrophic. Additionally, the ever-present risk posed by dangling paper decorations throughout the building compounds this danger further; they represent more than just aesthetic choices—they could incite rapid fire spread if ignited.
As several reviews indicate, staffing issues were prevalent during nighttime hours when only one Certified Nursing Assistant (CNA) was responsible for two entire floors. This individual reportedly spent a considerable amount of time sleeping rather than attending to residents' needs. Understaffing jeopardizes patient safety and care quality, leaving vulnerable individuals prone to neglect at critical times when attention is paramount. Such working conditions illustrate systemic failures in managing resident care and highlight broader operational deficiencies within the facility.
Visitors noted that upon entering Northview Village, they were met with familiar and unpleasant odors often associated with poorly maintained nursing homes—specifically the overwhelming smell indicative of uncleanliness or inadequate sanitation measures. This initial sensory experience set an unsettling tone that persisted throughout their visits, establishing an atmosphere best described as dark and oppressive—factors that can profoundly affect both residents’ mental well-being and visitors’ perceptions alike.
A particularly haunting image emerges from reports detailing residents wandering aimlessly through halls or confined to wheelchairs without purpose or direction. Some visitors likened the environment to that of a mental institution rather than a nurturing space meant for recovery or support. Descriptions suggest not merely physical isolation but also emotional neglect among residents who seem disconnected from any semblance of engagement or personalized care—a stark contrast to what might be expected in such facilities.
These testimonials culminate in profound disappointment regarding promises made during initial tours versus reality once loved ones became residents at Northview Village. For example, one person recounted how their brother was administered sedatives to manage anxiety rather than addressing underlying issues properly while arranging his transfer out—an ethical violation wherein comfort seems prioritized over genuine care treatment plans. Tragically, this individual passed away while still residing there—a heartbreaking reminder that poor care can have dire consequences on health outcomes.
In conclusion, the reviews collectively voice severe dissatisfaction with Northview Village nursing home’s practices regarding patient care, safety protocols, hygiene standards, and overall emotional climate within its walls. The stark contrast between assurances given during marketing efforts and lived experiences by both residents and visitors suggests significant systemic problems warranting urgent attention and reform—not just for improving living conditions but fundamentally preserving human dignity among vulnerable populations relying on these services for essential daily needs.
320 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northview Village in Saint Louis, MO is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a peaceful and welcoming environment for seniors to enjoy their golden years.
Residents at Northview Village can take advantage of various amenities such as a beauty salon, cable or satellite TV, computer center, dining room, fitness room, gaming room, garden, small library, telephone service, and Wi-Fi/high-speed internet access. These amenities are designed to promote social interaction and provide entertainment options for residents.
The community also offers housekeeping services to ensure a clean and tidy living environment. Each apartment is fully furnished with private bathrooms and kitchenettes, providing residents with the convenience of independent living while still having access to assistance when needed.
Care services provided by the highly trained staff include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents take their prescribed medications on time. Special dietary restrictions are accommodated in the dining room where delicious meals are prepared and served by the staff. Diabetes diet options are also available for those who require it.
To keep residents engaged and active, Northview Village organizes a variety of activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. These offerings aim to cater to different interests and foster a sense of community among residents.
Moreover, the location of Northview Village provides easy access to numerous amenities outside the community. Residents can enjoy the convenience of having five cafes nearby for socializing or grabbing a quick bite. There are also eight parks nearby where they can spend leisure time outdoors. For any medical needs or emergencies, there are 11 pharmacies and five hospitals within close proximity.
With its comprehensive range of amenities and care services combined with its convenient location near various amenities in Saint Louis, Northview Village offers a comfortable and fulfilling assisted living experience for seniors.
Northview Village is located at 2415 North Kings Highway, Saint Louis, MO 63113 in St. Louis city, Missouri
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