Northview Village

Pros

• The nursing home staff did attempt to provide assistance by directing visitors to the correct location.
• The presence of residents in wheelchairs suggests that the facility had a community of individuals.
• Some decorations were noted, indicating efforts to create a welcoming environment.
• The initial tour provided an opportunity for families to learn about the services offered by the facility.
• There is potential for improvement based on feedback from families who visited their relatives.

Cons

• The nurse did not review patients' charts and was unaware of a patient's diabetic condition.
• There was inadequate supervision, with unsupervised individuals wandering the halls.
• Only one CNA was covering two floors at night, and he frequently slept on the job.
• The facility had only one elevator, which posed a significant fire hazard due to its slow response time.
• Paper decorations hanging from the ceilings were an additional fire risk.
• Promises made during the tour about care services were not fulfilled.
• The facility's atmosphere was dark, gloomy, and depressing upon entry.
• Residents were seen sitting in the hall or wandering aimlessly, reminiscent of a mental institution.
• The overall cleanliness of the facility was questionable, with unpleasant odors present throughout.
• No staff greeted visitors at the front door, indicating a lack of proper customer service and attention to guests.

Review

The experiences shared by individuals who visited or had relatives in Northview Village nursing home paint a grim picture of the facility’s operations and environment. Numerous accounts highlight a concerning lack of staff awareness and engagement with patients, exemplified by an incident where a nurse was completely oblivious to a patient’s diabetes until it was mentioned by family members. This negligence underscores not only inadequate training but also raises alarm bells about the overall quality of care provided at the facility. Such fundamental oversights in patient management are alarming, especially in environments where medical conditions must be closely monitored.

Furthermore, reviewers expressed deep concerns over safety protocols within Northview Village. The presence of only one elevator servicing multiple floors is described as an egregious fire hazard, taking upwards of three to five minutes for residents and staff to reach their destinations in case of emergency. In a situation where every second counts, this delay could prove catastrophic. Additionally, the ever-present risk posed by dangling paper decorations throughout the building compounds this danger further; they represent more than just aesthetic choices—they could incite rapid fire spread if ignited.

As several reviews indicate, staffing issues were prevalent during nighttime hours when only one Certified Nursing Assistant (CNA) was responsible for two entire floors. This individual reportedly spent a considerable amount of time sleeping rather than attending to residents' needs. Understaffing jeopardizes patient safety and care quality, leaving vulnerable individuals prone to neglect at critical times when attention is paramount. Such working conditions illustrate systemic failures in managing resident care and highlight broader operational deficiencies within the facility.

Visitors noted that upon entering Northview Village, they were met with familiar and unpleasant odors often associated with poorly maintained nursing homes—specifically the overwhelming smell indicative of uncleanliness or inadequate sanitation measures. This initial sensory experience set an unsettling tone that persisted throughout their visits, establishing an atmosphere best described as dark and oppressive—factors that can profoundly affect both residents’ mental well-being and visitors’ perceptions alike.

A particularly haunting image emerges from reports detailing residents wandering aimlessly through halls or confined to wheelchairs without purpose or direction. Some visitors likened the environment to that of a mental institution rather than a nurturing space meant for recovery or support. Descriptions suggest not merely physical isolation but also emotional neglect among residents who seem disconnected from any semblance of engagement or personalized care—a stark contrast to what might be expected in such facilities.

These testimonials culminate in profound disappointment regarding promises made during initial tours versus reality once loved ones became residents at Northview Village. For example, one person recounted how their brother was administered sedatives to manage anxiety rather than addressing underlying issues properly while arranging his transfer out—an ethical violation wherein comfort seems prioritized over genuine care treatment plans. Tragically, this individual passed away while still residing there—a heartbreaking reminder that poor care can have dire consequences on health outcomes.

In conclusion, the reviews collectively voice severe dissatisfaction with Northview Village nursing home’s practices regarding patient care, safety protocols, hygiene standards, and overall emotional climate within its walls. The stark contrast between assurances given during marketing efforts and lived experiences by both residents and visitors suggests significant systemic problems warranting urgent attention and reform—not just for improving living conditions but fundamentally preserving human dignity among vulnerable populations relying on these services for essential daily needs.

Parks

• Wohl Recreation Center / Sherman Park (0.3 miles)
• Fairground Park (2 miles)
• Bar K (3.3 miles)
• Tower Grove Park (4.1 miles)
• Lafayette Park (4.2 miles)
• Citygarden (4.5 miles)
• Shaw Park (4.9 miles)

Hospitals

• Metropolitan St Louis Psychiatric Center (1.4 miles)
• St Louis Children's Hospital (2.1 miles)
• The Rehabilitation Institute of St Louis (2.1 miles)
• VA Medical Center Spinal Cord Injury Program (2.3 miles)
• SSM Cardinal Glennon Children's Medical Center (3.4 miles)
• St Alexius Hospital (6.1 miles)

Restaurants

• Yellowbelly (1.7 miles)
• McDonald's (2.1 miles)
• The Muny (2.2 miles)
• Boathouse at Forest Park (2.4 miles)
• The Gramophone (2.8 miles)
• Salt + Smoke (3 miles)
• Schlafly Tap Room (3.6 miles)

Pharmacies

• Walgreens (2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (3.9 miles)
• Walgreens (3.9 miles)
• Walgreens (4 miles)
• Walgreens (4.1 miles)
• Schnucks (4.4 miles)

Physicians

• Barnes-Jewish Hospital (2.3 miles)
• BJC Behavioral Health Service - Dinu Petru Gangure MD (4 miles)
• University Club Medical (5.5 miles)

Cafes

• Blueprint Coff (2.4 miles)
• Starbucks (2.7 miles)
• Starbucks (3.5 miles)
• Starbucks (4.7 miles)
• Starbucks (4.8 miles)

Transportation

• Zooline Railroad The Wild (2.7 miles)
• Amtrak (4.2 miles)
• Metrolink North Hanley Station (4.8 miles)

Places of Worship

• St Ann Catholic School (3.4 miles)
• St Ambrose Church (3.7 miles)
• St Johns Lutheran Church (5.3 miles)

Theaters

• AMC Esquire 7 (3.9 miles)