3645 Cook Avenue, Saint Louis, MO 63113
For more information about senior living options: (844) 490-3973
The team is great. The staff provide smiling faces and good care. The building is beyond clean and the staff are extremely pleasant. The administrator truly cares about patient care needs. Grand Manor is an amazing place. The staff are very compassionate and eager to accommodate residents' needs.
The place has rats, needs to be closed down, and the hallways smell like urine, indicating a lack of cleaning. Care at this facility has plummeted. Residents are left sitting up in rooms or in the hallway for hours, with staff eating and not attending to them. The facility is characterized by miscommunication, disorganization, and a lack of care and compassion. The place is described as horrible, even as a place of hell due to poor treatment.Grand Manor Nursing & Rehabilitation Center in Saint Louis is best suited for families that prize a warm, people-centric care team and are willing to navigate notable operational imperfections in exchange for responsive frontline caregivers and potential improvements in a resident's health. This community tends to work best when residents require hands-on, compassionate daily support, and when family members can stay engaged with staff to ensure care plans stay aligned. Those seeking a facility with flawless administration, pristine routines, and unvarying reliability should consider alternatives.
On the upside, the strongest asset across many positive reports is the care staff themselves. Families repeatedly highlight attentive nurses, aides, and other front-line workers who show genuine engagement, patience, and a willingness to go the extra mile for residents. Several accounts note visible improvements in residents' health when care teams are consistent, and some families speak highly of administrators who communicate and advocate for patient needs. In many cases, the caregiving tone is described as caring and compassionate, with staff who remain approachable and patient in delivering daily support and therapy services.
The most consequential drawbacks center on cleanliness, organization, and communication. A portion of reviews paints a troubling image: odor in hallways, questions about pests, and a perception that cleanliness standards do not always meet expectations. Several accounts also describe miscommunication, disorganization, and delays that leave patients waiting for routine care or for visits. Those tensions are not minor annoyances; for families relying on timely care and clear information, they undermine trust and raise legitimate concerns about safety and appropriate supervision during vulnerable moments.
The tension between strong caregiving and weak systems is the facility's defining dilemma. When the staff is consistently attentive, residents can experience meaningful gains - fewer hospitalizations, improved mobility, better appetite, and an uplifted mood. Yet those gains are undermined by inconsistent administration, gaps in housekeeping, and sporadic responsiveness. In short, the pros demonstrate a real potential for positive, person-centered care, but the cons can erode that value quickly if operations falter or expectations around cleanliness and timeliness are not met.
Prospective families should vet operational clarity as aggressively as they vet caregiver warmth. Inquire about current staffing continuity, supervisor presence on floors, and how care plans are tracked and revised. Ask for transparent explanations of any past lapses in communication, and request a concrete, written outline of daily routines - including mealtimes, therapy schedules, and response times for call bells. If tours reveal consistently clean premises and well-organized workflows, Grand Manor's strengths can shine through; if not, the risk of recurring issues becomes a critical factor in the decision.
The bottom line is practical and pointed. Grand Manor can be an excellent fit for families prioritizing compassionate, hands-on caregiving and for residents who respond positively to a familiar, friendly care team. However, for those who cannot tolerate variable cleanliness, uneven organization, or unclear communication, alternatives are worth serious consideration. The facility's history reflects both heartfelt dedication and concerning operational gaps; the right choice hinges on whether staff investment and resident progress can be reliably sustained alongside improved environmental and administrative discipline.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Grand Manor Nursing & Rehabilitation Center in Saint Louis, MO is a premier assisted living community that offers an array of amenities and care services to meet the needs of its residents. The community strives to provide a comfortable and enriching environment for individuals who require assistance with daily activities.
Residents at Grand Manor have access to a variety of amenities that enhance their quality of life. They can enjoy getting pampered at the beauty salon or relax and unwind in the fully furnished and private bathrooms available. The presence of Cable or satellite TV ensures residents stay connected and entertained. Community-operated transportation is available for outings and appointments, ensuring convenience for all.
For those who are technologically inclined, there is a computer center equipped with Wi-Fi/high-speed internet, allowing residents to stay connected with loved ones or explore new interests online. A small library provides ample reading material for those seeking intellectual stimulation.
Meals at Grand Manor are prepared with special dietary restrictions in mind, ensuring each resident receives delicious and nutritious meals tailored to their unique needs. Dining takes place in a restaurant-style setting, promoting socialization among residents while enjoying their meals together.
In terms of care services, 24-hour supervision is provided to ensure resident safety and peace of mind. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time as prescribed by their healthcare providers.
Grand Manor also offers various activities to keep residents engaged and active. Concierge services are available to cater to individual preferences and provide personalized assistance. Fitness programs promote physical fitness and well-being, while planned day trips offer opportunities for exploration outside the community. Resident-run activities foster a sense of involvement, giving individuals the chance to connect with others who share similar interests.
The location of Grand Manor adds further convenience as it is surrounded by numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access to a wide range of services and recreational opportunities.
Overall, Grand Manor Nursing & Rehabilitation Center provides a welcoming and supportive environment for individuals in need of assisted living. With its comprehensive amenities and care services, residents can comfortably enjoy their daily lives while receiving the assistance they require.
Grand Manor Nursing & Rehabilitation Center is located at 3645 Cook Avenue, Saint Louis, MO 63113 in St. Louis city, Missouri
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