Delmar Gardens Of O'Fallon

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  • Interior

    A modern lobby with chandeliers and a fireplace, featuring contemporary design elements and indoor plants.

  • Outdoors

    A modern building surrounded by landscaped waterfalls and rock formations.

  • Decor

    A modern lobby area with green armchairs and a small table, featuring stylish decor.

  • Building

    Sign for Delmar Gardens of O'Fallon with a butterfly logo.

  • Architecture

    A modern interior featuring soft lighting and architectural columns.

  • Windows

    A vibrant waiting area with colorful carpet and ample seating near large windows.

  • Landscaping

    A building with flags in front, under a cloudy sky with the sun shining, surrounded by snow.

  • Lighting

    A modern room featuring a uniquely designed pool table with purple felt, complemented by patterned carpeting and contemporary lighting.

  • Seating Area

    A modern lobby with a fireplace, seating area, and decorative plants.

  • Fireplace

    A well-lit lobby with chandeliers, featuring a fireplace and comfortable seating.

  • Television

    A cozy lobby with vibrant carpet, a couch, and a television on the wall.

  • Nature

    A scenic view of a park featuring a pond and small waterfall surrounded by green grass.

  • Wheelchair

    An outdoor gathering where a group of veterans, some in wheelchairs, are being greeted with a handshake.

Delmar Gardens Of O'Fallon

7068 South Outer 364, O'fallon, MO 63368

For more information about senior living options: (844) 490-3973

2.3 from 56 reviews
5 stars
15
4 stars
2
3 stars
2
2 stars
4
1 stars
33

Skilled Nursing Facility

Overall Review of Delmar Gardens Of O'Fallon

Pros

  • pro The nursing and therapy staff was the greatest.
  • pro The two head nurses are the best.
  • pro They provide so much love and friendship for my mother.
  • pro Her main caregiver has quickly become her BFF.
  • pro The staff members that helped locate my keys were so very kind and patience.
  • pro Kenny the bus driver found the keys.

Cons

  • pro The food is tasteless and the powder eggs are described as the worst.
  • pro The facility does not conduct background checks on caregivers.
  • pro Residents are not treated properly and are left in the dining room for hours after meals.
  • pro Meals are not fresh and old coffee is served.
  • pro The facility is poorly maintained, with delays in repairs, trash not emptied, and feces on the floor.
  • pro Staff are rude, lazy, or aggressive, and call lights are out of reach or ignored.
  • pro Medication errors occur, including giving the wrong medication that almost killed a resident.
  • pro The facility is understaffed and dirty, leading to neglect and malnutrition.
  • pro Immobile residents are not helped with position changes or bathroom needs.
  • pro There are bugs or roaches, and some residents report the food is inedible.

Review

Across Delmar Gardens locations, the experience families report spans a wide spectrum, from moments of genuine care and connection to repeated and serious concerns about safety, cleanliness, and basic quality of care. Several reviewers highlight the nursing and therapy staff as a bright spot, praising kindness, patience, and the feeling that residents are well looked after on good days. One account describes the nursing and therapy team as "the greatest," noting especially the compassionate attention during a difficult time and the way the staff's care helped ease a stressful situation. In another positive memory, a daughter recalls her mother thriving under care from two head nurses who provided warmth, love, and friendship, and she emphasizes that her mother "loves being around them." The memory care team and a dedicated caregiver are remembered as making a meaningful impact, and one reviewer even points to a specific staff member who identified herself as an admin assistant and helped locate a family's lost keys with patience and kindness.

But the majority of voices in these reviews pivot sharply from praise to severe concern. Several reviewers recount chronic under-staffing and understaffed shifts, with serious implications for residents' safety and well-being. The most alarming reports describe medication errors and mismanagement, including a case where a father received the wrong medication and needed hospitalization, paired with a strong sentiment that the physician's orders were not consistently followed. Families describe mothers and fathers who were not bathed, who did not receive appropriate nutrition, and who were left for extended periods without attention or assistance. One reviewer emphasizes malnutrition and the challenge of getting proper nourishment when staff were not providing timely help, sometimes resorting to family members feeding residents themselves to ensure they ate.

Cleanliness and maintenance issues recur as well, painting a troubling image of the daily environment. Descriptions include filthy bathrooms with dirty floors and trash that goes unemptied for days, rotting or stale food in common areas, and even roaches observed in the facility. Several accounts note that meals were inconsistent or unappealing, with some residents subjected to proposed menu items that reviewers found inedible or inappropriate for their needs. A reviewer recalls the dining experience as a place where residents were sometimes left at tables unsupervised, and another describes a dining room routine that relies on family members to ensure that someone with swallowing difficulties gets the nourishment they need. The overall impression is of a facility struggling to keep up with basic housekeeping and food service responsibilities.

Communication with families and residents is another focal point of concern. A few reviewers describe rude or unhelpful interactions, including a telephone receptionist who appeared unsympathetic when a family member was trying to reach a dying relative. Others recount staff members who were dismissive or uncommunicative about urgent family needs, creating a sense that getting timely answers or assistance could be a challenge. In one strong warning, a reviewer urges others not to place loved ones in the facility, citing ongoing issues with care quality and a belief that the place fails to treat residents with dignity. Skepticism about background checks also emerges in a single comment, urging readers to verify who is providing care rather than relying on facility assurances.

Despite the tumult of accusations and negative anecdotes, there are still voices that insist there is care and humanity within these walls. A number of reviewers acknowledge that the atmosphere can be welcoming and that many staff members appear genuinely invested in residents' comfort and happiness. Some families describe loving relationships with specific caregivers who have become trusted confidants to their loved ones, and there is gratitude for the moments when a staff member's kindness or a small gesture made a difficult day more bearable. One reviewer even describes the overall environment as having potential and notes that, in their experience, some employees truly do care about residents and work hard to ensure their needs are met.

Taken together, the thread of these reviews suggests a facility that can feel like two different places depending on who is overseeing care on a given day. On the one hand, there are stories of compassionate caregivers, meaningful connections, and staff members who go above and beyond to comfort residents and reassure anxious families. On the other hand, there are frequent and detailed allegations of neglect, safety lapses, and unsanitary or disorganized conditions that undermine residents' health and dignity. The strongest concerns center on staffing levels and consistency, medication safety, and the daily realities of living spaces and dining areas that appear not to be maintained to basic standards. When families weigh the experiences shared here, they encounter a landscape of moments of grace punctuated by persistent warnings about neglect and risk.

In closing, the reviews depict a facility whose heart can shine through in moments of genuine care and personal connection, while simultaneously surfacing a pattern of systemic issues that multiple families feel require urgent attention. For families considering Delmar Gardens, the messages point to a need for thorough, on-site assessment: looking beyond the surface atmosphere to observe staffing patterns, meal and nutrition practices, cleanliness and maintenance routines, and how staff respond to urgent family concerns. Whether a resident experiences warmth and competence or persistent neglect may depend on variable factors that families are right to scrutinize carefully before making a long-term placement decision.

Features

Housing

  • 240 resident community capacity 240 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lambert-St Louis International (20 miles away) Lambert-St Louis International (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Delmar Gardens of O'Fallon is a vibrant assisted living community located in the heart of O'Fallon, MO, designed to provide comfort, care, and a fulfilling lifestyle for its residents. The community boasts an array of amenities that cater to both physical well-being and social engagement, ensuring residents feel at home while receiving the support they need.

Residents can enjoy a variety of on-site amenities, including a beauty salon for personal grooming, a computer center for staying connected, and a cozy dining room that offers restaurant-style dining with special dietary accommodations. The community’s wellness center and fitness room promote healthy living, while outdoor spaces and gardens provide peaceful retreats for relaxation. A gaming room and small library further enrich the communal experience by encouraging recreation and social interaction.

To ensure residents receive comprehensive care tailored to their needs, Delmar Gardens offers 24-hour supervision along with assistance in activities of daily living such as bathing, dressing, and transfers. Specialized care services include medication management and meal preparation adhering to specific dietary restrictions. The dedicated staff is committed to providing move-in coordination to make transitions smooth and welcoming.

In addition to high-quality care, Delmar Gardens emphasizes an active lifestyle through engaging activities. Residents can participate in fitness programs, planned day trips, concierge services, and resident-run activities that foster friendships and create lasting memories.

Conveniently situated near a variety of local attractions—including cafes, parks, pharmacies, physicians’ offices, restaurants, places of worship, theaters, and hospitals—Delmar Gardens allows residents to enjoy their independence while having easy access to essential services and entertainment options.

At Delmar Gardens of O'Fallon, residents experience not just assisted living but a caring community where they can thrive socially and receive personalized support in a warm environment.

Nearby Places of Interest

Restaurants

  • Signature India (0.6 miles)
  • The Irish Gypsy (1.5 miles)
  • Sushi Ai (1.6 miles)
  • McDonald's (1.7 miles)
  • Freddy's Frozen Custard & Steakburgers (1.7 miles)
  • Taco Bell (1.8 miles)
  • Burger King (1.8 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walgreens (0.7 miles)
  • Dierbergs (1.6 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (1.8 miles)
  • Schnucks (1.9 miles)

Physicians

  • Psychiatric Care and Research Center (0.9 miles)
  • St Louis Eye Clinic (1.2 miles)
  • Crown Vision Center Of (2.2 miles)
  • O'Fallon Family Medicine (2.2 miles)
  • Christina Lee Byron, MD (2.2 miles)
  • Dawn Matschiner APN-BC (2.7 miles)
  • Flick, Kathleen Ssm Health Medical Group Ofallon (2.7 miles)

Theaters

  • Marcus Theatres (1.7 miles)

Parks

  • O’Day Park (2.4 miles)
  • Heartland Park (7.8 miles)

Hospitals

  • Cardinal Glennon Children's Medical Center (3.4 miles)
  • Progress West Healthcare Center (3.8 miles)
  • CenterPointe Hospital (4.7 miles)

Cafes

  • Starbucks (3.5 miles)

Places of Worship

  • Chapel of the Lake (4 miles)
  • St Joseph Church-Cottleville (4.5 miles)

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