Residents and visitors repeatedly describe staff as friendly, compassionate, and responsive.
Across reviews, people describe staff who are helpful and caring, including during visits and throughout the move-in and care process. Multiple families also mention direct communication and feeling supported when working through changes in care. Even in more critical memory care reviews, some note that certain employees were genuinely attentive, even if the overall care experience was inconsistent.
common14 reviews mention this
Cleanliness and upkeep stand out
Many reviewers specifically call out how clean and well-kept the building feels.
Cleanliness comes up often, with residents and visitors describing the facility as very clean and well maintained. A number of reviews also mention the spaces feeling welcoming when they arrive, and several point to the overall condition of common areas and apartments. There are also a few negative accounts that complain about hygiene and laundry in memory care, which is a contrast to the broader cleanliness feedback.
common6 reviews mention this
Activities keep residents engaged
Reviews frequently mention scheduled activities and residents staying busy.
Several reviews describe daily activities and community-sponsored programming, including seeing residents out and about. Visitors also mention being able to attend events like classes and happy hour, and others say there are plenty of things to do inside the community. One review notes a dining-room layout issue during busy times, but overall the activity schedule is presented as a positive part of life there.
common7 reviews mention this
Dining quality is mixed
Dining receives both strong praise and sharp complaints in different reviews.
Some residents and visitors praise the food and describe the dining experience as having many choices. Reviews also mention the dining room and meals with warm or positive comments. At the same time, other reviewers report issues like cold food, poor food quality, or delays, including one complaint about long wait time and cold meals.
caveat4 reviews mention this
Memory care concerns are recurring
Multiple reviews raise serious concerns about memory care safety and consistency.
Several negative reviews focus on memory care, describing problems with care follow-through and safety, including escape incidents. Families also report concerns such as medication mismanagement, laundry not being handled as expected, and missed needs, with one reviewer saying they moved their loved one out after a short stay. Even within those criticisms, reviewers often still acknowledge that some individual staff members seemed caring.
caveat2 reviews mention this
Cost is a major sticking point
Some reviewers say the community is expensive for what they experienced.
A couple of reviews directly call out cost, describing the pricing as super expensive and comparing it to renting an apartment. Another reviewer also mentions rising prices without enough corresponding benefits in areas like maintenance or staffing. These comments are limited, but they stand out as clear objections when they appear.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
44 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Lambert-St Louis International (20 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Psychiatric Care and Research Center (0.9 miles)
St Louis Eye Clinic (1 miles)
Professionals in Women's Care - O'Fallon (2.8 miles)
Clarkson Eyecare (3.1 miles)
Crown Vision Center Of (3.6 miles)
O'Fallon Family Medicine (3.7 miles)
Christina Lee Byron, MD (3.7 miles)
Pharmacies
Walgreens (1.7 miles)
CVS Pharmacy (2.1 miles)
Dierbergs (2.2 miles)
CVS Pharmacy (2.3 miles)
CVS Pharmacy (2.3 miles)
Walgreens (2.4 miles)
Schnucks (2.5 miles)
Parks
O’Day Park (1.9 miles)
Restaurants
Signature India (2.1 miles)
Sushi Ai (2.2 miles)
El Azteca (2.3 miles)
McDonald's (2.4 miles)
Qdoba Mexican Eats (2.4 miles)
The Brass Rail Steakhouse (2.4 miles)
Town Square Pub N Grub (2.4 miles)
Theaters
Marcus Theatres (2.2 miles)
Cafes
Starbucks (2.4 miles)
Hospitals
Progress West Healthcare Center (2.7 miles)
CenterPointe Hospital (4 miles)
Cardinal Glennon Children's Medical Center (4.7 miles)
Park Place is located at 2004 Boardwalk Place Drive, O'fallon, MO 63368 in St. Charles County, Missouri
Nearby Communities
Park Place II
O'fallon, MO
4.2 from 105 reviews
Comprehensive options (Independent Living and Memory Care) with restaurant-style dining, wellness facilities, activities, and non-medical transportation.
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Friendly, attentive staff with spacious, well-maintained apartments and engaging amenities.
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Safe environment with friendly staff and engaging activities that foster a welcoming, active community.
Delmar Gardens Of O'Fallon
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24-hour supervision with extensive on-site amenities including dining, wellness, fitness, beauty salon, transportation, and social activities.
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44 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Lambert-St Louis International (20 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Comprehensive options (Independent Living and Memory Care) with restaurant-style dining, wellness facilities, activities, and non-medical transportation.
Comprehensive Supportive Living Arrangements for Adults with Disabilities
Funding and Affording Assisted Living: A Thorough Overview
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration