7275 State Highway N, Dardenne Prairie, MO 63368
For more information about senior living options: (844) 490-3973
The facility is very nice and clean, with a welcoming atmosphere. The rehabilitation team is highly skilled and works well as a team to support patients. The staff are consistently kind, compassionate, and attentive. The therapy program helps patients regain strength and mobility effectively. The therapy gym is state-of-the-art and well equipped. The accommodations include comfortable private rooms and upscale surroundings. The meals are excellent and thoughtfully prepared. The administration is responsive and supportive, helping families when needed. The care environment feels welcoming and family-oriented. Sunterra Springs is highly recommended by families seeking quality rehab care.
The facility had very few staff and did not check patients hourly. He arrived with wounds on blood thinners that staff failed to address. There were puddles of blood on the carpet on several visits. The case worker was incompetent and failed to follow through on promised arrangements. The head administrator was unavailable, never returning calls or arranging meetings. Call lights were not answered promptly, leaving residents without help. Medications, including psych and pain meds, were delayed for hours. Understaffing and untrained contract staff left patients poorly cared for. The facility was described as neglectful, with wound care failures and bedsores. Some reviewers labeled it a "death trap" and said they would not recommend the facility. Discharge items were missing or unaccounted for, with belongings mishandled.Sunterra Springs Dardenne Prairie is best suited for seniors who are pursuing short- to mid-term rehabilitation after a hospital stay and who place a premium on a polished, hotel-like environment, private rooms, and a high-touch rehab focus. The community consistently earns praise for its state-of-the-art therapy facilities and a team of therapists, nurses, and social staff who can drive measurable progress in mobility and endurance. For families seeking a seamless transition back home, with clear care pathways and daily therapy momentum, Sunterra often delivers strong outcomes, and the atmosphere is repeatedly described as welcoming and clean. It is the right choice for those who can leverage abundant therapy resources and who value a facility that reads as upscale and patient-centered.
That said, alternates should be considered for residents who require around-the-clock nursing vigilance or have complex medical needs that demand constant monitoring. Several reviews raise red flags about staffing levels, responsiveness, and consistency of care, including missed or delayed medication administration, slow call-light responses, and gaps in basic daily support such as assistance with meals or transfers. Inconsistent leadership responsiveness is also cited by some families, including difficulty connecting with administrators and case managers. For a resident who cannot tolerate even occasional lapses in attention or who relies on steady, predictable staffing, Sunterra's strengths in therapy may be overshadowed by these potential care gaps.
On the upside, the core advantage is the rehabilitation program. The therapists are repeatedly described as skilled, collaborative, and motivating, with patients making tangible gains - walking longer distances, increasing independence, and building strength that supports discharge home. The therapy gym earns frequent compliments for its modern equipment, and the care teams - nurses, aides, and social workers - often work in concert to keep treatment plans moving forward. Private rooms and upscale amenities contribute to a dignified experience, and many families report positive interactions with social workers and admissions staff who help coordinate services, furniture needs, and transitions. In short, Sunterra shines when rehab momentum and a person-centered touch are the priority.
The most troubling portions of the feedback cluster around staffing stability and consistency. Reports range from under-staffing on busy days to long shifts that strain caregivers, with several accounts describing missed assessments, delayed responses to call bells, and inconsistent wound or medical management. There are also emotionally charged accounts of discharges that left families feeling blindsided, along with accusations of neglect or insufficient attention to critical needs. While some families praise leadership and the front-line teams for stepping up during tough moments, these concerns persist in a sizable subset of reviews and cannot be dismissed as outliers.
How the positives can offset the negatives comes down to two things: actual rehab outcomes and the reliability of daily care. When therapists are engaged, patients often achieve meaningful functional gains and leave stronger, more independent, and closer to home. The overall environment - clean facilities, private rooms, good meals, and a team-driven approach to recovery - helps families feel confident that their loved one's general well-being is prioritized, even if some days fall short in non-therapy tasks. Instances where staff go above and beyond - case workers expediting furniture or social services smoothing transitions, or nurses providing extra reassurance - illustrate what the center can deliver when the care team is aligned and adequately staffed. For families who can actively participate in oversight and care planning, Sunterra can be a very rewarding choice.
The practical takeaway is clear. Sunterra Springs should be considered by families prioritizing high-quality rehabilitation with a modern, comfortable setting, provided due diligence is performed. Before admitting a loved one, secure a frank conversation with the executive director or the head of nursing about staffing coverage, call-light response times, and the medication administration schedule. Request a current care plan, verify the availability of wound care and commode assistance, and insist on a defined, day-by-day progression toward home. If a resident's needs include long periods of constant monitoring or complex medical management, it may be prudent to compare alternatives with proven consistency in those areas. For rehab-focused journeys where strong therapy teams and a positive, supportive environment are decisive, Sunterra Springs remains a strong contender - with caveats that must be addressed upfront.
38 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (20 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunterra Springs Dardenne Prairie is a top-notch assisted living community located in Dardenne Prairie, MO. This community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The fully furnished apartments at Sunterra Springs Dardenne Prairie come with cable or satellite TV, kitchenettes, and Wi-Fi/high-speed internet access. Residents can enjoy their meals in the dining room or have them delivered to their apartments if they prefer. Housekeeping services are provided to keep the living spaces clean and tidy.
Outdoor space is available for residents to relax and unwind amidst nature. The community also offers move-in coordination services to assist new residents with their transition. A telephone is provided in each apartment for easy communication.
Sunterra Springs Dardenne Prairie provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with healthcare providers to ensure that residents receive the necessary medical care. Diabetes diets are catered for, and medication management is available for those who require it. A mental wellness program is also in place to support the emotional well-being of residents.
Special dietary restrictions are accommodated in the dining options provided by the community. Resident-run activities and scheduled daily activities are available to keep residents engaged and entertained.
The surrounding area offers convenient amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals - all within close proximity to Sunterra Springs Dardenne Prairie.
Overall, Sunterra Springs Dardenne Prairie provides an exceptional assisted living experience with a comprehensive array of amenities and care services tailored to meet the unique needs of each resident.
Sunterra Springs Dardenne Prairie is located at 7275 State Highway N, Dardenne Prairie, MO 63368 in St. Charles County, Missouri
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