Lutheran Senior Services At Breeze Park

Pros

• The rehab side of the facility received high praise for its amazing staff and quality care provided to residents.
• One resident appreciated the clean environment and friendly staff, noting that there are activities available for engagement.
• Another reviewer highlighted the Memory Care unit's higher staff-to-resident ratio, which contributed to a positive experience for their loved one.
• Residents enjoyed the flexible meal plan options and found the atmosphere welcoming and pleasant during their visit.
• Overall, some expressed satisfaction with the facility's helpfulness, describing it as a comfortable place akin to being on a cruise, offering various levels of care under one roof.

Cons

• The care provided on the Bayberry side is shockingly disappointing compared to the rehab side, with instances of residents being left in freezing conditions without assistance to put on jackets.
• Residents' personal hygiene needs are neglected, as evidenced by one resident having greasy hair and unwashed clothing due to a full hamper.
• Staff appears inattentive during meals, with reports of residents struggling to eat while staff members ignore their needs, suggesting unequal attention based on staff favorites.
• There are serious concerns about the cleanliness of the facility, including dirty carpets, bathrooms, and dining tables that go uncleaned by housekeeping.
• CNAs often disregard requests for help from residents, leading to frustration and neglect of necessary assistance.
• There is a high turnover rate among staff, resulting in inconsistent care and inadequate training for new employees focused on resident needs.
• Food delivered from the main dining room frequently arrives cold and congealed, raising questions about meal preparation effectiveness within neighborhoods.
• Residents express dissatisfaction with varying promises regarding dining flexibility and access to amenities that are not upheld once moved in.
• Evening staffing shortages lead to chaotic conditions during medication distribution and bedtime routines, leaving some residents waiting too long for essential care.

Review

Evaluating the Care Quality at Bayberry Facility: A Mixed Bag of Experiences

Bayberry facility has emerged as a focal point of discussion among families seeking reliable care for their loved ones. Recent feedback reveals a firm divide in experiences, particularly between the rehab and long-term care sides of the establishment. While some have praised the rehabilitation services, others assert that the quality of care in the long-term neighborhoods has significantly deteriorated, marking a concerning trend that deserves attention.

The glowing reviews for the rehab side stand in stark contrast to criticisms aimed at the Bayberry long-term care sections. Several family members expressed their satisfaction with how well staff managed rehabilitation, highlighting attentive interactions and quality nursing assistance provided during recovery periods. One reviewer noted how their father-in-law thrived under this level of care, underscoring high expectations transitioning into long-term living arrangements within the same facility. However, these initial positive impressions soured when these residents were shifted to different parts of Bayberry, where they experienced what they described as appalling conditions and inattentive staff.

Disheartening accounts surfaced from those who had moved loved ones into Bayberry's long-term care neighborhoods. Multiple reviewers reported an alarming decline in essential personal care practices. One individual recounted their father-in-law being found cold in his room without assistance to wear his jacket or bathe. Complaints emphasized that residents often went without clean clothes and struggled with basic hygiene due to apparent neglect from staff members tasked with caregiving responsibilities. The sheer difference in service levels between rehab and long-term care created a palpable sense of disappointment among families who expected seamless continuity.

In addition to concerns about direct patient interaction, several reviews raised issues regarding cleanliness and sanitation standards across common areas within these neighborhoods. Families noted dirty carpets in both individual rooms and shared spaces, coupled with unhygienic bathroom conditions that went unaddressed by housekeeping staff—a hallmark of inadequate facility maintenance. Observations made by visitors revealed that not only were cleaning efforts lacking but also resident requests for help were frequently ignored or delayed by CNAs (Certified Nursing Assistants). Such incidents left family members feeling disillusioned about whether adequate personnel training was implemented to ensure consistent support for residents requiring immediate assistance.

Moreover, another notable concern was related to staffing shortages affecting overall service delivery within both rehab and memory care units. It was indicated that there is often insufficient staffing during key times such as medication distribution or evenings when residents prepare for bed—a particularly challenging time for those with dementia or mobility issues awaiting necessary help before settling down for the night. This scarcity resulted not only in longer wait times but also increased stress levels among both residents and caregivers alike.

Conversely, some individuals still expressed satisfaction with specific aspects of life at Bayberry despite evident challenges with care consistency. Residents enjoying independent living options appreciated amenities like recreational activities, transportation services reminiscent of cruise experiences, and an environment that felt tailored toward faith-based community engagement—an important aspect considered during initial decisions to move loved ones into this space.

In conclusion, while Bayberry represents a blend of promising rehabilitative support alongside comforting community features, it is beset by significant issues within its long-term care operations indicative of negligence towards standard operating procedures essential for maintaining residential wellbeing. The contrasting experiences highlight an urgent need for management adjustments focused on accountability measures that enhance staffing adequacy—ensuring both quality transitional support through rehabilitation stages while guaranteeing dignified everyday living circumstances for all current residents within its broader residential network.

Pharmacies

• Walgreens (0.7 miles)
• Dierbergs (1.6 miles)
• Schnucks Cottleville Floral (1.9 miles)
• Walgreens (2.4 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.3 miles)

Hospitals

• CenterPointe Hospital (1 miles)
• Progress West Healthcare Center (2.3 miles)
• Barnes Jewish Medical Building (6.4 miles)

Places of Worship

• St Joseph Church-Cottleville (1.4 miles)
• Harvester Nazarene NMI (5.2 miles)
• Jungs Station Baptist Church (5.3 miles)

Restaurants

• B. Hall's Bar & Grill (1.9 miles)
• Taco Bell (2 miles)
• Freddy's Frozen Custard & Steakburgers (2 miles)
• Wendy's (2.2 miles)
• McDonald's (2.3 miles)
• El Azteca (2.3 miles)
• The Brass Rail Steakhouse (2.5 miles)

Physicians

• Ssm St Joseph Medical Park (2.2 miles)
• SSM Family Medicine (2.2 miles)
• Professionals in Women's Care - O'Fallon (2.3 miles)
• Psychiatric Care and Research Center (4.5 miles)
• Crown Vision Center Of (4.7 miles)
• O'Fallon Family Medicine (4.8 miles)
• Christina Lee Byron, MD (4.8 miles)

Cafes

• Starbucks (2.5 miles)
• Panera Bread (5.2 miles)
• Sugar Beans Coffee House (6.5 miles)

Transportation

• Million Air (4.2 miles)
• TAC Air (4.2 miles)

Parks

• Schaefer Park (5.8 miles)
• O’Day Park (6.4 miles)
• Chesterfield Central Park (6.8 miles)

Theaters

• Marcus Theatres (6.5 miles)