Monroe City Manor Care Center in Monroe City, MO
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1010 Highway 24 & 36 East, Monroe City, MO 63456
For more information about senior living options: (844) 490-3973
The facility is described as the best nursing home in the area per CMS grades. The grandmother is described as the most honest and understanding person.
The facility failed to cancel the dental insurance after it was requested, and it continued to bill the resident for three months. Someone dropped the ball and did not cancel the insurance, causing ongoing charges that the resident did not want. Letters disputing the bill were ignored or returned as unaddressed, with no resolution offered. The facility keeps pursuing the disputed bill by phone, effectively billing for something not owed. The overnight staff allegedly ignores calls for help from residents. The grandmother cannot get up to use the restroom or get a drink and is said to have to wear a diaper despite not needing one. Some staff are reported to be rude to the grandmother. The facility advertises a five-star rating while reportedly lacking enough proper staff to care for current residents.Monroe City Manor Care Center is best suited for families seeking an affordable, community-focused option for an older adult who can manage a degree of self-advocacy and does not require constant, high-intensity medical supervision. It can work for residents who are comfortable with a straightforward, routine-based environment and who are willing to stay engaged with administration to keep billing accurate and staffing responsive. In short, this facility serves as a budget-conscious choice for households that can tolerate administrative friction and occasional gaps in nighttime caregiving.
Those who should consider alternatives include residents with complex medical needs requiring prompt, reliable overnight assistance; families who demand flawless billing transparency and proactive problem resolution; and anyone who cannot tolerate potential inattentiveness or rude interactions from staff. For someone who relies on consistently responsive nighttime care, highly dependable billing practices, or a consistently courteous caregiving culture, other options are likely to deliver more peace of mind.
On the upside, the center carries some positive signals. A CMS-based claim of strong regional standing appears in one review, and several accounts describe care experiences that meet basic expectations when operations are functioning smoothly. The home is presented as a place with standard services, where daytime routines can proceed with a reasonable degree of predictability, and where some residents and families report satisfactory experiences under the right circumstances. This hints at a workable baseline for routine, non-complex needs.
The most troubling issues, however, are substantial. A prolonged administrative breakdown around billing shows a clear pattern: a request to cancel a monthly dental-insurance charge was promised to be handled but never executed, leading to continued charges after a move to another facility. The situation escalates when letters are sent and returned, and phone calls persist without resolution. That kind of billing fragility erodes trust and creates ongoing financial friction for families. Equally concerning are overnight-care reports: calls for help are reportedly ignored, a resident cannot access basic needs like restroom access or hydration, and some staff have been described as rude or inattentive. Potential neglect and inconsistent treatment are serious red flags that cannot be dismissed.
Do the pros offset the cons? Not decisively. The potential CMS indicators and local familiarity offer some context for cautious optimism, but they do not neutralize the danger signs tied to billing errors and nighttime safety gaps. For a family that can maintain vigilant oversight - checking invoices, demanding documented care plans, and monitoring overnight staffing - the facility may still represent a value option. Yet that value comes with an ongoing obligation to manage and police administrative and care-quality issues, which is not suitable for every senior or every household.
If choosing Monroe City Manor, employ explicit guardrails from the outset. Require formal bill reviews with written confirmations for any changes, and designate a single, accountable contact to oversee all invoices. Insist on a concrete overnight-care plan, including staff-to-resident ratios, response times, and a named night-shift supervisor. Arrange unscheduled night visits to observe how calls are handled and care is delivered, and document any concerns promptly for escalation to the administrator. When unresolved, consider filing formal complaints with the state or CMS oversight channels. Finally, compare with nearby facilities that demonstrate stronger, verifiable controls over billing and a more consistently responsive night staff - if those options exist, they may offer greater long-term security with less administrative risk.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Monroe City Manor Care Center in Monroe City, MO is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
The community provides a comfortable and convenient living environment with fully furnished apartments that include private bathrooms and kitchenettes. Residents can enjoy their favorite TV shows with cable or satellite TV and stay connected with Wi-Fi/high-speed internet. Housekeeping services are available to ensure a clean and organized living space.
There are various activities and amenities to cater to the social, physical, and mental well-being of the residents. A beauty salon is on-site for residents to pamper themselves, while a gaming room and small library provide entertainment options. The fitness room and wellness center promote an active lifestyle, with fitness programs offered regularly. Outdoor spaces such as gardens allow residents to enjoy nature.
Dining at Monroe City Manor Care Center is exceptional, with restaurant-style meals prepared according to special dietary restrictions. There is also assistance available for diabetes diets. Transportation can be arranged for outings or medical appointments through community-operated transportation services.
Care services provided include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications timely and accurately.
The community also offers additional services like move-in coordination and concierge services to assist in making the transition smooth for new residents. Planned day trips and scheduled daily activities keep residents engaged, while resident-run activities encourage social interaction within the community.
With several nearby parks, pharmacies, physicians, restaurants, transportation options, and places of worship in close proximity, residents have convenient access to necessary amenities outside the community.
Overall, Monroe City Manor Care Center provides a comfortable living environment with comprehensive care services tailored to meet the unique needs of each resident. The numerous amenities and engaging activities create an enriching lifestyle for seniors seeking assisted living in Monroe City, MO.
Monroe City Manor Care Center is located at 1010 Highway 24 & 36 East, Monroe City, MO 63456 in Ralls County, Missouri
Monroe City Manor Care Center on seniors.fyi includes 4 photos including images showing interior, building, facility, parking, trees, seating area, wheelchair, outdoor, and more.
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