Pioneer
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1500 South Kansas Avenue, Marceline, MO 64658
For more information about senior living options: (844) 490-3973
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The facility took really great care of their loved one; the staff were great, meals were good, and rehab helped him go home thanks to the therapy. It was the best place they could have chosen for their loved one; no regrets. Pioneer provides a family-type environment with refreshing compassion; it comes highly recommended. The stay featured attentive staff, strong bedside manner, and a clean environment; the Thanksgiving setup allowed private family meals. Exceptional care across every department; it made a difficult time much easier for the family. Excellent rehab and great care.
They claim the aunt declined after arrival due to neglect, developing bed sores from not being moved. They report neglect in basic care, including no showers and improper wound care. They allege nails were left untrimmed and overgrown, indicating poor personal care. They allege theft of her cell phone and purse by a worker, with no action taken. They describe hospice as horrible and say the patient never received in-person doctor visits, with insufficient nutrition and hydration. They believe the facility should be prosecuted for elder abuse. They say care for wounds stopped and showers hadn't occurred for weeks, with staff lying about it. They criticize the manager as a disgrace and accuse Americare of prioritizing profits over residents, citing low-quality food. They call it the worst experience of their life.Pioneer nursing home appears in these accounts as a place of stark contrasts. On one hand, there are several glowing testimonials about compassionate staff, attentive care, and meaningful rehab that helped residents regain independence or enjoy comfort during their stay. On the other hand, a number of heartbreaking and specific complaints describe neglect, poor hygiene, and perceived elder abuse. Taken together, the reviews paint a complex portrait: Pioneer can be a place of warmth and effective therapy for some, while for others it has been a source of fear, disappointment, and harm.
Several reviewers recount harrowing experiences with an elderly relative who seemed to deteriorate after arriving at Pioneer. One account describes a aunt who declined rapidly, spent months in the facility, and developed severe bedsores because she was not moved regularly out of bed. The same reviewer notes a lack of showering and general care, with nails left to grow long and curled around the hands. There are accusations that her cell phone and purse were stolen by a staff member, and that hospice care was inadequate, with the doctor seen only in a nurse practitioner capacity and without proper in-person physician oversight. Nutrition and hydration are described as insufficient, and the overall message is a warning not to trust the facility if a loved one cannot care for themselves. This is a persistent pattern in the negative portion of the reviews: neglect manifested in preventable pain and deterioration, coupled with concerns about safety and accountability.
Another lament centers on a decision to move the aunt, after which the writer claims care deteriorated further. They allege that care for wounds ceased entirely once the move was planned, that the person may not have been showered for weeks or even months, and that staff deception accompanied the process of relocation. The review emphasizes a period of uncertainty and fear around the treatment of wounds and basic hygiene, culminating in a strong belief that the facility should be prosecuted for elder abuse. The intensity of these complaints underscores a deep sense of betrayal and alarm about the level of care and respect afforded to a vulnerable family member.
In contrast to these grave concerns, other reviews speak highly of Pioneer as a place where residents' needs were met and where there was a genuine sense of community. One reviewer describes their next-door neighbor whose needs were consistently attended to by attentive staff. They praise the quality of meals and the absence of deprivation - remarking that the resident "never wanted for anything" and that rehab helped him return home thanks to excellent therapy. The tone here is celebratory: a successful recovery, consistent attentiveness, and a feeling that the facility provided a supportive environment during recovery.
Further positive testimony highlights individual experiences of warmth and professionalism. A person mentions their Uncle Dean Edgar and describes how, even though they did not live nearby, every time they called, the team members were described as "super professional," with visits that left the resident feeling connected to a broader, caring community. A new patron who has joined Pioneer reflects on a family-like atmosphere that extends across departments. They emphasize compassion and a refreshing culture of care, expressing a strong willingness to recommend Pioneer to others, and noting the overall sense of belonging and kindness that permeates daily life there.
Other reviews reinforce the idea of successful rehabilitation and attentive daily care. One account mentions exceptional care for a father, with staff who checked in frequently and provided a bedside manner that conveyed respect. The reviewer highlights clean surroundings and a Thanksgiving setup that allowed families to eat in privacy with loved ones, describing this as a thoughtful and comforting touch. The consistent thread in these narratives is a perception of well-coordinated care, a robust therapy program, and a staff that accepts and values family involvement in the healing process.
There are also notes of gratitude from other families who credit Pioneer with turning around difficult experiences. One reviewer thanks Pioneer and the entire team in every department for the "exceptional care" their dad received, especially after a prior negative experience with a different home out of state. They state that the staff helped ease a painful time for the family, expressing genuine appreciation and admiration for the work done. These testimonials emphasize reliability, kindness, and a sense that the staff can be trusted to manage challenging situations with sensitivity.
Not all feedback is positive, and several entries end on a sharp critique of management and operational practices. A recurring complaint targets the facility manager, accused of being dismissive or uncaring toward both residents and employees. The corporate parent, Americare, is criticized for prioritizing profits over resident well-being, with specific grievances about the quality of food being, in the reviewer's view, among the lowest for the price of care. These comments convey a belief that leadership culture and corporate incentives influence the level of care residents receive, and they leave readers with a cautionary note about how organizational priorities can shape daily experiences within the home.
Taken together, the reviews present a nuanced and divided picture of Pioneer. Some families describe a nurturing, professional, and effective environment where residents thrive, therapy is impactful, and the overall atmosphere feels like a supportive community. Others tell a starkly different story, marked by neglect, perceived abuse, safety concerns, and dissatisfaction with management and corporate practices. The juxtaposition of these perspectives underscores the importance of careful, independent evaluation when considering placement, and it invites prospective families to investigate care standards, staffing, hygiene practices, and the transparency of processes to determine whether Pioneer can meet the specific needs and protections their loved ones require.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The assisted living community in Marceline, MO is a pioneer in providing exceptional care and services for seniors. Our community offers a wide range of amenities to ensure residents enjoy a comfortable and fulfilling lifestyle.
For their convenience, residents have access to an on-site beauty salon where they can get haircuts, manicures, and other grooming services. They can also enjoy their favorite TV shows and movies with the availability of cable or satellite TV. Community operated transportation is available to take residents to appointments, shopping trips, and social outings.
Our computer center allows residents to stay connected with loved ones through email and social media. The dining room offers restaurant-style dining with delicious meals prepared by our skilled chefs. Residents can also use the kitchenette if they prefer cooking their own meals.
To promote physical wellness, we have a fitness room equipped with various exercise equipment. Our gaming room provides opportunities for friendly competition and entertainment. Outdoor space includes a beautiful garden where residents can enjoy fresh air and nature.
Housekeeping services ensure that living spaces are kept clean and tidy. Each resident has a private bathroom for their convenience and privacy. Move-in coordination is provided to assist new residents in settling comfortably into their new home.
Residents can enrich their minds with a small library filled with books of different genres. They have access to a telephone for easy communication with family and friends. A wellness center is available for any healthcare needs or concerns, supported by 24-hour supervision.
Wi-Fi/high-speed internet is provided throughout the community so that residents can easily connect online for work or leisure activities.
Our dedicated care team provides assistance with activities of daily living such as bathing, dressing, and transfers. Specialized care is available for those with high acuity needs or diabetes diets. Medication management ensures that residents receive the necessary medications at the appropriate times.
Transportation arrangement is made for medical appointments or other outings as needed. We accommodate special dietary restrictions to meet individual needs.
We offer a variety of activities to keep residents engaged and entertained. Concierge services provide personalized assistance for any requests or needs. Fitness programs promote physical wellbeing, while planned day trips allow residents to explore the local area. Resident-run activities give them opportunities to socialize and pursue their hobbies. Scheduled daily activities ensure a fulfilling and active lifestyle.
Our community is conveniently located near cafes, parks, pharmacies, restaurants, transportation, and places of worship for easy access to essential services and spiritual connections.
Located in Marceline, Missouri, this part of town offers a variety of amenities for seniors looking to settle down in a peaceful community. With convenient access to transportation options such as the BNSF Railway Co. and the North Central Missouri Regional Airport, getting around is easy. Places of worship like the Church of Jesus Christ of Latter Day Saints and restaurants like Los Chimas and HomeTown Buffet provide opportunities for spiritual fulfillment and dining out. Enjoy leisurely walks in Ripley Park or explore the nearby Swan Lake National Wildlife Refuge for nature lovers. Access to pharmacies like Marceline Family Pharmacy and healthcare facilities such as Pershing Memorial Hospital ensure that your medical needs are well taken care of. Overall, this area boasts a mix of convenience, recreational opportunities, and essential services for seniors looking to call Marceline home.
Pioneer is located at 1500 South Kansas Avenue, Marceline, MO 64658 in Macon County, Missouri
Pioneer on seniors.fyi includes 8 photos including images showing interior, dining, decor, windows, dining table, fitness room, exercise equipment, gym, and more.
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Interior
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Living Room
Dining
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Healthcare
