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3.6 from 53 reviews
5 stars
29
4 stars
4
3 stars
3
2 stars
4
1 stars
13
Overall Review of New Marks Care Center & North Court Rehab Suites
common13 reviews mention this
Staff are attentive and respectful
Many residents describe staff who are attentive, caring, and polite.
Across multiple reviews, residents and families praise day-to-day care from nursing staff, CNAs, and therapists, describing them as helpful and respectful. Several mention specific interactions—like greetings from therapy staff, kind support from reception, or attentive care during a loved one’s final days. A few reviews are also critical of care or responsiveness, but the positive feedback on staff is frequent enough to stand out.
common7 reviews mention this
Food is good, with mixed moments
Food quality gets generally positive mentions, though some meals fall short.
Some residents and families say the food is good or well prepared, and one review even calls breakfast the best when it’s “right.” Others describe problems like cold or inedible meals, or concerns about how meals are handled during delivery. A dementia-related review also notes that the resident doesn’t complain about the food, suggesting it can work well for some people even when others report issues.
common2 reviews mention this
Courtyard and activities stand out
The courtyard and activities provide a pleasant change of pace.
Residents specifically mention enjoying the courtyard—including walks and seeing turtles in the water. Reviews also describe time outdoors and social options like activities and a car show, with one person highlighting these as part of why they like living there.
common6 reviews mention this
Therapy support helps recovery
Therapy and rehab are described as active and helpful for progress.
Several reviews mention therapists taking the work seriously, with families describing faster progress and different therapies started promptly. Others describe individual therapy staff interactions or note that therapists were very good aside from an occasional exception. One review also contrasts recovery experience with other settings, describing it as better after a hospital visit.
caveat15 reviews mention this
Staffing and care delivery concerns recur
A recurring concern is inconsistent care delivery and limited responsiveness.
A larger set of reviews raises concerns about staffing levels, neglect, and delayed follow-through, including reports of being understaffed and having issues handled slowly or not at all. Some reviews describe serious outcomes they attribute to inadequate care, while others focus on day-to-day basics like assistance with showers, checking on needs, or keeping food hot. There are also complaints about communication gaps and paperwork delays, with one reviewer describing repeated calls without a response.
common2 reviews mention this
Nearby hospitals and clinics are close
Several major medical locations are within a short drive.
The location sits near multiple healthcare options, including a medical group and nearby rehabilitation services around the mid–five-mile range. A hospital campus is also listed within roughly five to six miles, which can matter for families planning around follow-up care or emergencies.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Transportation
Kansas City International (7 miles away)
Nearby Places of Interest
This part of Kansas City, Missouri is a bustling and convenient area with a variety of amenities nearby. There are several restaurants within a short distance, offering a range of dining options. Pharmacies are also easily accessible for any medical needs. Additionally, there are numerous physicians' offices and healthcare facilities in the vicinity, providing ample healthcare options for seniors. Places of worship are available for those looking to stay connected to their faith community. Cafes are plentiful for socializing and enjoying a cup of coffee. Parks offer opportunities for outdoor recreation and relaxation, while hospitals ensure quality medical care is close at hand. The presence of a theater provides entertainment options, and transportation services like car rentals and proximity to the airport make travel convenient for residents.
Restaurants
Destiny's Bar & Grill (0.2 miles)
McDonald's (3.5 miles)
Taco Bell (3.5 miles)
Asian Buffet (3.6 miles)
PowerPlay Family Entertainment Center North (3.7 miles)
The Sandbox (3.7 miles)
Kate's Kitchen (4 miles)
Pharmacies
Sun Fresh (1.2 miles)
CVS Pharmacy (3.4 miles)
Walgreens (3.5 miles)
CVS Pharmacy (4.5 miles)
Med4home (4.9 miles)
CVS Pharmacy (5 miles)
Medicine Shoppe (5.1 miles)
Physicians
nimal Clinic of Newmark (1.4 miles)
Monarch Plastic Surgery and Skin Rejuvenation Center (2.1 miles)
Meritas Health Gashland (2.2 miles)
Gashland Clinic (2.2 miles)
Priority Care Pediatrics (2.2 miles)
Discover Vision Centers in North Kansas City (2.2 miles)
Pediatric; Care North (3.3 miles)
Places of Worship
North Oak Christian Church (1.6 miles)
Gashland Presbyterian Church (4 miles)
First Baptist Church of Smithville (6.1 miles)
Southern Baptist Convention (6.1 miles)
Calvary Chapel Church God (6.7 miles)
Cafes
Friendly Bean Coffee (3.5 miles)
Starbucks (3.6 miles)
Panera Bread (5.2 miles)
Starbucks (5.2 miles)
Cornerstone Coffee (6.2 miles)
Panera Bread (7 miles)
Parks
Barry Platte Park (3.5 miles)
Cabin Fever Trailhead - Smithville Lake (6.5 miles)
Hospitals
Saint Luke's Medical Group (5.1 miles)
Rehabilitation Services (5.1 miles)
Saint Luke's Health System, Saint Luke's East Hospital, Smithville Campus (5.5 miles)
Theaters
AMC Barrywoods 24 (5.6 miles)
Transportation
Hertz Rent A Car (7.1 miles)
KCI Airport Terminal C (7.3 miles)
Kansas City International Airport (MCI) (7.4 miles)
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
New Marks Care Center & North Court Rehab Suites photos
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Skilled Nursing Facility
Kansas City International (7 miles away)
Excellent therapy services in a well-maintained, updated facility with accessible rooms.
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options
Comprehensive Guide to Qualifying for Home Health Care Services