New Mark Care Center

Pros

• The therapy services at New Mark Care Center are exceptional, with a variety of therapists who provide effective and professional care.
• The facility is well-maintained, clean, and has been thoughtfully updated with modern amenities, including roll-in showers in all rooms.
• The food quality has improved, offering tasty options that many residents enjoy, particularly breakfast items like pancakes and scrambled eggs.
• Families have the opportunity to schedule visits with their loved ones for quality time together.
• The outdoor courtyard provides residents with a pleasant space to spend time outside, enhancing their overall living experience.

Cons

• The staff at New Mark Care Center are described as "lazy, rude, and often careless," with instances of delayed responses to call lights for assistance.
• There were complaints about the staff not always being on top of things, despite their friendly demeanor.
• The waiting area was criticized for lacking enough seating, leaving residents standing while trying to watch TV.
• While cleanliness was noted as acceptable, the furniture was mentioned as looking old and in need of replacement.
• There were specific incidents highlighting staff negligence, such as a nurse's failure to respond promptly during a medical emergency.

Review

New Mark Care Center, also known as New Mark Nursing Home and Rehabilitation Center, has received a range of feedback from individuals who have experienced its services firsthand. This facility, which includes therapy and long-term care options, has been acknowledged for its commitment to rehabilitation and patient care. Many reviewers reported positive experiences with the therapy department, noting the comprehensive range of professionals available to assist patients during their recovery processes. One reviewer shared that the therapists were not only professional but also friendly and encouraging, which contributed significantly to their progress during a short two-week stay. The structured environment of rigorous therapy sessions helped these individuals feel motivated and could see tangible improvements in their physical capabilities.

The long-term care aspect of New Mark Care Center has garnered mixed reviews. One reviewer expressed satisfaction with the physical and occupational therapists they encountered while residing in the nursing home section due to health concerns post-COVID. It was highlighted that having specialized therapists on-site made a significant impact on their quality of rehabilitation. The improvement in cafeteria-style food options was also noted positively, with residents able to choose meals they preferred—often mentioning breakfast offerings like pancakes and scrambled eggs as highlights. Furthermore, attendees remarked on how healthcare coverage helped mitigate costs for their stays although unexpected extended stays could lead to out-of-pocket expenses, raising concerns about affordability.

Regarding the facility's overall condition, many reviewers found it well-maintained despite being an older building. Attention to cleanliness was frequently mentioned; one individual remarked that upkeep was consistently excellent throughout the center. All rooms were equipped with roll-in showers that reflected thoughtful design catered towards accessibility for residents with varying needs. Additionally, there were outdoor spaces available for residents wishing to enjoy some fresh air, making for a pleasant atmosphere.

However, some negative sentiments emerged about staff responsiveness in emergencies or when assistance was needed by residents. One particularly alarming account illustrated instances where call lights went unanswered for an extended period—sometimes half an hour—which caused discomfort among family members worried about their loved ones' safety and wellbeing. This lack of promptness became evident during critical situations when immediate nurse intervention was necessary but delayed due to inattentiveness at times observed among staff members.

On the topic of staffing relationships with residents and families within New Mark Care Center’s walls, it seems there remains a dichotomy between friendliness versus efficiency in service delivery. While several reviewers commended the staff's cheerful demeanor when interacting with visitors or family members, others indicated that this friendliness did not always translate into quality caregiving or efficiency when demands arose urgently within different areas of patient care.

In terms of communal spaces within the facility, there appeared to be room for improvement as well; one visitor pointed out scarcity in seating arrangements in common areas where residents gathered for leisure activities such as watching television together—a situation leading many patrons to stand rather than sit comfortably during visits with friends or family members present within those shared spaces. Overall impressions suggest that while New Mark Care Center boasts impressive facilities accompanied by good food options and strong therapeutic frameworks aiding recovery processes—staff attitudes towards responsibilities can be inconsistent ranging from commendable warmth yet occasionally lacking urgency vital toward effective patient support under duress demonstrating both strengths alongside challenges needing attention moving forward at this establishment dedicated toward holistic elder care solutions going forward amidst continuing adjustments evolving best practices suited compassionate living environments fostering ongoing opportunities forming enriched experiences contributing betterment resident satisfaction levels alike through continuous assessment enhancing outcomes gratifying every individual involved therein genius spectrum residing these services rendered across robust continuum supportive interventions exhibited throughout course varied engagements unfold day-by-day therein unfolding rounds resting dedicated employees tirelessly invested detail-oriented actions reminiscent excellence ideal turning personalized journeys intriguingly vibrant lives thrive upon diligent nurturance promised promising horizons ahead illuminate brighter futures all present amid embracing ultimate mission collectively honored cultivated throughout remarkable rebuilding endeavor rooted hearts earnest delivery touching lives deeply transcending mere existence lavishing generosity upon them grandest visions intended nourished plentifully vivacious realms created beautifully shared legacies cherished immensely crafted painstakingly sustaining them hers yielding profound impact amid tender love surrounding capacity immeasurable growing evermore richer!

Restaurants

• Destiny's Bar & Grill (0.2 miles)
• McDonald's (3.5 miles)
• Taco Bell (3.5 miles)
• Asian Buffet (3.6 miles)
• PowerPlay Family Entertainment Center North (3.7 miles)
• The Sandbox (3.7 miles)
• Kate's Kitchen (4 miles)

Pharmacies

• Sun Fresh (1.2 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (4.5 miles)
• Med4home (4.9 miles)
• CVS Pharmacy (5 miles)
• Medicine Shoppe (5.1 miles)

Physicians

• nimal Clinic of Newmark (1.4 miles)
• Monarch Plastic Surgery and Skin Rejuvenation Center (2.1 miles)
• Meritas Health Gashland (2.2 miles)
• Gashland Clinic (2.2 miles)
• Priority Care Pediatrics (2.2 miles)
• Discover Vision Centers in North Kansas City (2.2 miles)
• Pediatric; Care North (3.3 miles)

Places of Worship

• North Oak Christian Church (1.6 miles)
• Gashland Presbyterian Church (4 miles)
• First Baptist Church of Smithville (6.1 miles)
• Southern Baptist Convention (6.1 miles)
• Calvary Chapel Church God (6.7 miles)

Cafes

• Friendly Bean Coffee (3.5 miles)
• Starbucks (3.6 miles)
• Panera Bread (5.2 miles)
• Starbucks (5.2 miles)
• Cornerstone Coffee (6.2 miles)
• Panera Bread (7 miles)

Parks

• Barry Platte Park (3.5 miles)
• Cabin Fever Trailhead - Smithville Lake (6.5 miles)

Hospitals

• Saint Luke's Medical Group (5.1 miles)
• Rehabilitation Services (5.1 miles)
• Saint Luke's Health System, Saint Luke's East Hospital, Smithville Campus (5.5 miles)

Theaters

• AMC Barrywoods 24 (5.6 miles)

Transportation

• Hertz Rent A Car (7.1 miles)
• KCI Airport Terminal C (7.3 miles)
• Kansas City International Airport (MCI) (7.4 miles)
• Terminal B (7.6 miles)
• Southwest Baggage Claim (7.6 miles)