New Mark Care Center in Kansas City, MO
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Information last verified:
11221 North Nashua Drive, Kansas City, MO 64155
For more information about senior living options: (844) 490-3973
New Mark Care Center offers competitive pricing for its residential care services, with monthly rates that reflect the quality of care provided. For a semi-private room, residents can expect to pay $4,500, which is slightly above the average costs in Platte County at $4,354 and significantly higher than the state average of $3,772 in Missouri. Meanwhile, private room accommodations at New Mark Care Center are available for $5,200, again surpassing both county and state averages - $4,498 and $4,483 respectively. These figures suggest that while New Mark Care Center may be on the higher end of the pricing spectrum within its region, this investment may correlate with enhanced services and amenities that prioritize resident comfort and well-being.
| Floor plans | New Mark Care Center | Platte County | Missouri |
|---|---|---|---|
| Semi-Private | $4,500 | $4,354 | $3,772 |
| Private | $5,200 | $4,498 | $4,483 |
New Mark hits the mark; the staff go above and beyond to make residents feel comfortable and cared for, with kindness and genuine investment that feels like family. The therapy team at New Mark is fabulous, offering professional, friendly physical, occupational, and speech therapy that helps residents make progress. The facility is clean, well maintained, and thoughtfully upgraded, with attention to detail like roll-in showers in all rooms. The courtyard is a cherished feature, where residents enjoy time outdoors, the turtles, and engaging activities. Families describe New Mark as attentive, caring, and supportive, and many would highly recommend it for their loved ones. The center is praised for quality care and dedicated staff, with improvements in meals and overall resident experience.
The facility neglects patients and uses a DNR as a justification to deny basic care. The care center is the worst place to send loved ones due to repeated neglect and serious harm. The staff is severely understaffed, creating a revolving door of employees and poor care. They prioritize profit over patient care. The building is falling apart and there is no dignity in the staff’s treatment of residents. CNAs are on their phones during shifts and fail to address residents’ medical concerns. Basic hygiene is neglected, with showers often delayed and clothing poorly managed. The facility is dirty and smells like feces, indicating a lack of proper cleaning. Meals are cold, poorly prepared, or inedible, with no recourse for residents. They fail to respond promptly to family questions and concerns, causing long delays.New Mark Care Center in Kansas City is best suited for families prioritizing a rehab- and activity-forward environment where therapy teams are frequently acknowledged for delivering measurable progress, and where residents respond well to a social, home-like atmosphere. This community tends to shine for those who want robust physical, occupational, and speech therapy as a core part of the stay, and who value engaging programming, courtyards, seasonal activities, and resident-centered moments like music and car shows. For long-term care needs, this is appealing when the focus is on meaningful daily interactions, accessible outdoor space, and a sense of community that makes residents feel known. In short, New Mark can deliver a positive, person-centered experience for active, therapy-minded residents who thrive on structured routines and communal life.
Careful consideration is warranted for families weighing alternatives. Several reviews flag serious red flags around safety, consistency, and staffing that may tip the decision toward other facilities. If reliability in 24/7 nursing coverage, prompt response to calls, and a consistently respectful, dignified caregiving environment are non-negotiables, exploring other options is prudent. The pattern of staff turnover and complaints about neglect or under-resourcing, often tied to ownership changes or management shifts, should prompt a conservative approach for residents with high medical or cognitive needs. For families seeking near-universal warmth and seamless oversight with minimal risk of delayed care or lapses in basic hygiene, credible concerns documented by multiple families counsel a broader comparison.
On the plus side, the therapy ecosystem at New Mark frequently earns high marks. Therapists are described as dedicated and effective, with residents making tangible progress through a range of modalities. Residents, even those with complex needs, report improvements in mobility and function when therapy is embraced as part of the care plan. The staff generally comes across as kind, attentive, and genuinely invested, and the facility’s upkeep, cleanliness, room design, and accessible features like roll-in showers, helps residents feel more at ease. Amenities such as the outdoor courtyard and the sense of a bustling, home-like environment contribute to a positive daily rhythm. For families prioritizing therapy-driven rehabilitation and an atmosphere where caregivers cultivate personal connections, these are meaningful advantages.
Nevertheless, the downsides cannot be ignored. A substantial portion of reviews centers on staffing challenges, inconsistent caregiving, and conduct that raises questions about accountability. Reports describe long wait times for assistance, instances of perceived neglect, and morale problems tied to turnover and shifts that stretch staff thin. The honesty and reliability of management come into question when families recount delays in paperwork, perceived profit-driven decisions, and a sense that some staff are placed under untenable workloads. Food quality and consistency surface in several accounts as an area needing steady improvement, alongside intermittent facility maintenance issues and odor or cleanliness concerns in certain rooms. Taken together, these cons create a legitimate tension for families evaluating suitability, especially for residents with higher care needs.
For families navigating a decision, a practical path forward centers on structured due diligence. Tour the campus with specific questions about staffing ratios, shift coverage, and response times to call lights; request to meet the director of nursing and the social services team; and ask to speak with current residents or families about recent experiences. Review the facility’s inspection history and any state-related findings, and probe how admission teams respond to inquiries, some families report very slow or incomplete communication. Verify the consistency of key services like bathing schedules, meal service, and therapy availability, and seek a transparent outline of who leads care planning and how decisions align with DNR or hospice needs. The right questions can illuminate whether the positive therapy and ambiance truly sustain consistent, high-quality care day by day.
The verdict is practical and conditional. New Mark Care Center can be a strong fit for families seeking a recovery-oriented, socially vibrant setting where therapy and daily engagement drive progress and mood. It is less suitable for those whose priority is unwavering consistency in staffing, rapid, reliable caregiver responsiveness, and an unassailable safety record. The dichotomy in reviews, glowing accounts of compassionate therapists and warm community life versus alarming reports of neglect, turnover, and management concerns, means that choices hinge on personal risk tolerance and the specific needs of the loved one. For anyone leaning toward this choice, proceed with a structured trial: couple a formal tour with direct conversations about staffing safeguards, request recent outcome statistics, and insist on meeting frontline caregivers who will be with the patient day in and day out. If these assurances align with expectations, New Mark can deliver meaningful rehab, companionship, and a caring environment; if not, it is wise to expand the search to other Northland and greater Kansas City options with historically steadier staffing and clearer safety records.
199 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kansas City International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The New Mark Care Center in Kansas City, MO offers a wide range of amenities and care services to enhance the lives of its residents. The community features a beauty salon for convenient grooming services, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents to easily access local destinations. A computer center is provided for residents to stay connected online.
For dining options, there is a spacious dining room where residents can enjoy restaurant-style meals prepared by the professional staff. Special dietary restrictions can be accommodated to ensure that each resident's nutritional needs are met. Additionally, two nearby cafes and 11 restaurants provide additional dining choices.
The care services offered at New Mark Care Center include 24-hour supervision to ensure the safety and well-being of all residents. Assistance with various activities of daily living such as bathing, dressing, and transfers is available. Medication management services are provided to help residents keep track of their medications effectively. The staff can also assist with meal preparation according to specific dietary requirements, including diabetes diets.
Residents can stay active through the fitness room and participate in fitness programs organized by the community. Planned day trips allow residents to explore different places of interest nearby, while resident-run activities promote socialization among the community members. Scheduled daily activities provide opportunities for engagement and recreation.
The community is conveniently located near several amenities such as two cafes, one park, five pharmacies, 10 physicians' offices, and two places of worship. This ensures that residents have easy access to essential resources and services within close proximity.
Overall, New Mark Care Center provides a comfortable and supportive environment where residents can enjoy a variety of amenities and receive quality care services tailored to their individual needs.
New Mark Care Center offers competitive pricing for its residential care services, with monthly rates that reflect the quality of care provided. For a semi-private room, residents can expect to pay $4,500, which is slightly above the average costs in Platte County at $4,354 and significantly higher than the state average of $3,772 in Missouri. Meanwhile, private room accommodations at New Mark Care Center are available for $5,200, again surpassing both county and state averages - $4,498 and $4,483 respectively. These figures suggest that while New Mark Care Center may be on the higher end of the pricing spectrum within its region, this investment may correlate with enhanced services and amenities that prioritize resident comfort and well-being.
New Mark Care Center is located at 11221 North Nashua Drive, Kansas City, MO 64155 in Platte County, Missouri
New Mark Care Center on seniors.fyi includes 6 photos including images showing interior, living room, building, flag, landscaping, waiting area, decor, architecture, and more.
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