Joplin Gardens
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2810 South Jackson Avenue, Joplin, MO 64804
For more information about senior living options: (844) 490-3973
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The decor is pleasant. The facility offers guests coffee and soda near the cafeteria. The hallways are nicely laid out, with distinct east and west wing areas. The staff are friendly and caring. The aides, nurses, social worker, therapists, and dietary staff were exceptionally friendly and attentive. The therapy provided was wonderful and helped a patient recover and return home. The custodian was described as the nicest and most caring person on the wing. The overall facility is great, with excellent staff who truly care about residents.
The facility is awful; staff do not care and residents are never bathed. The staff never gave him a bath during his stay. The water for cups was corroded and never cleaned. The food is terrible. The receptionist on 08/14 at 11am was unprofessional, talked over visitors, yelled, and hung up. The grandfather's care was poor, with repeated failures to address hygiene and laundry needs. The staff frequently forgot to bathe him, launder clothing, change sheets, or even put his oxygen on. Only a handful of staff seemed to care; most appeared to sit in the office. The facility did not notify family about incidents and the overall care was not recommended.The collection of experiences shared about this care facility reveals a striking divide between moments of genuine care and troubling lapses that left families fearing for their loved ones. On one end of the spectrum, several reviewers describe a clean, pleasant environment with thoughtful touches like pleasant decor, accessible hallways, and a sense that guests and their families are welcome. Some visitors note coffee or soda available near the cafeteria for guests and the general layout offering an "east wing, west wing" feel that can help visitors navigate. In these accounts, staff in some shifts are described as kind, courteous, and attentive, and a few individuals singled out as particularly caring - a hardworking overnight worker, a staff member with green-tinted hair, and a custodian who stood out as the kindest person on the floor. For those who experienced only these slices, the facility could feel like a reasonably well-run place where visitors felt safer and a degree of dignity was preserved.
Yet these positive notes are shadowed by a chorus of deeply concerning experiences centered on basic daily care, hygiene, and safety. A recurring theme is neglect in fundamental tasks: baths are not consistently given, laundry is forgotten, and sheets remain dirty with crumbs and stains from meals. Several accounts mention the stress of trying to advocate for a loved one - requests for clean clothes, sheets, or proper hygiene are described as frequent and necessary, with caregivers sometimes failing to follow through even when the family intervened. The failures extend to more serious issues as well, including patients not being properly dressed or assisted, and even concerns about oxygen being left on or not properly managed for residents who depend on such support. In some cases, families reported dirt under nails, signs of neglect in personal care, and a general impression that care was not being delivered with the attention a person in frail health requires.
Communication and professionalism on the front lines also drew strong critiques. One review specifically condemns a reception interaction on a single date and time - 08/14 at 11am - where a staff member allegedly talked over the family member, raised her voice, and then hung up. That episode is cited as emblematic of broader issues with customer service and professionalism, framing the facility as a place where caring for residents should be the top priority but sometimes falls short due to unhelpful or hostile behavior at critical moments when families are trying to coordinate care, obtain information, or report concerns. The sense of miscommunication or lack of accountability appears in multiple stories, including complaints about what never happened (such as timely medical oversight) and what did happen (staff neglect or disregard of critical safety reminders), which leaves families feeling unheard and unprotected.
The patient care experience described in the rehab and therapy contexts is similarly mixed. In one narrative, a father who spent three weeks there for physical and occupational therapy found the aides, nurses, the social worker, and the therapists to be consistently friendly and attentive, contributing to a successful recovery and a sense that the facility can deliver meaningful rehabilitation when the right people are present. In stark contrast, another account paints a scene of severe, unacceptable harm: a patient's nose, eyes, and body bore the marks of a major decline in safety, with a bed sore, bruises, and a missing amount of prescribed medication. The writer asserts a pattern of concealment and lack of accountability - claims that not all staff cared enough to report issues properly, that medications were not tracked with integrity, and that administrators were misled. Another review highlights issues of dangerous neglect in the rehab wing, including a catheter bag left full and unemptied, a bed placed too close to a wall, and staff who appeared untrained or unconcerned about a patient's steady condition. Taken together, these accounts illustrate a facility with pockets of strong, compassionate care alongside episodes of dangerous and potentially life-threatening neglect.
Safety, infection control, and the realities of managing a facility during a contagious period also loom large in the narratives. Several mentions describe a Covid outbreak among residents, with warnings posted on doors and visitors coming in with precautions. Some reviewers understood the need for careful management in light of the health crisis, noting that entrances and policies could be strict and that staff attempted to balance safety with accessibility. Still, the outbreak is described as a clear reminder of how vulnerable residents can be, particularly those with mobility challenges who rely on others for basic assistance and daily routines. The tension between keeping people safe and ensuring that residents receive consistent, compassionate care threads through multiple reviews, coloring perceptions of the facility with caution and weighing heavily on decisions about visitation and ongoing care.
The most emotionally charged passages come from families recounting serious incidents that feel both avoidable and inadequately addressed. One story describes a care environment that looked nice on the surface but failed to protect a loved one: a family member who fell from a chair, a bruise-laden face, and a lack of timely notification to relatives or protection for the patient's well-being. In another, a parent's experience near immediate discharge to hospice care is framed around questions of whether enough was done to keep the patient comfortable, underscored by an impression of insufficient communication or responsiveness when urgent needs arose. There are also accounts of a lack of medical oversight - reports that no doctors came for checkups, or that nurses were slow to respond to urgent requests - combined with allegations that staff prioritized other tasks or even misallocated attention in ways that jeopardized safety. In one particularly vivid account, a family notes that their loved one died alone after caregivers failed to notify the right family members or provide timely hospice or palliative communication, leaving relatives to uncover critical information only after the fact. These narratives cut to the heart of what families want most: consistent, transparent, and compassionate care that respects a resident's dignity and keeps them safe.
Taken together, the collection presents a facility that cannot be simply categorized as all good or all bad. There are moments of genuine care and human decency described by patients and their families, alongside episodes of neglect, inadequate hygiene, and mismanagement that leave lasting harm and fear. The contrast is stark and sobering: some days and shifts appear to exemplify the best of what a caregiving environment can be, while other times reveal systemic gaps in staffing, training, communication, and accountability. For anyone considering care for a loved one, these accounts underscore the importance of thorough, ongoing engagement with the facility - talking with multiple staff members, verifying daily routines and hygiene practices, ensuring clear care plans, and establishing reliable channels for reporting concerns. They also remind readers that a facility's appearance or stated policies do not always reflect the lived reality inside, and that vigilance, advocacy, and documentation are essential components of safeguarding a vulnerable family member's health and well-being.
92 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Joplin Regional (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Joplin Gardens is an assisted living community located in Joplin, MO. Our community offers a wide range of amenities to ensure that our residents have access to everything they need for a comfortable and enjoyable lifestyle.
Our amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden area, housekeeping services, kitchenettes in each apartment, assistance with move-in coordination, outdoor spaces for residents to enjoy, private bathrooms in each apartment, restaurant-style dining options, a small library for reading enthusiasts, telephone access in all apartments and common areas, and access to Wi-Fi/high-speed internet.
In addition to these amenities, we also provide various care services to meet the individual needs of our residents. Our staff offers 24-hour supervision to ensure the safety and well-being of all residents. We provide assistance with activities of daily living such as bathing and dressing. Our team also helps with transfers when needed. We offer specialized dietary plans for those with diabetes and accommodate special dietary restrictions. Meal preparation and service are provided by our dedicated staff members. Medication management is available for those who need assistance with their medications. We can also arrange transportation for appointments or outings.
At Joplin Gardens, we prioritize the social and recreational aspects of our residents' lives. Our community offers concierge services to assist with personal requests or errands. We provide fitness programs that cater to various fitness levels and abilities. Planned day trips are organized regularly for residents' enjoyment. Resident-run activities allow individuals to engage with one another and foster social connections within the community. Scheduled daily activities ensure there is always something fun happening at Joplin Gardens.
Our location also provides easy access to several local amenities outside our community. There are three cafes nearby where residents can enjoy casual dining experiences outside the community setting. Additionally, there are three parks nearby for outdoor recreation and relaxation. For medical needs, there are 12 pharmacies and 42 physicians in close proximity. There are also 26 restaurants nearby, providing a range of dining options. Transportation is easily accessible with one transportation option nearby. Places of worship are conveniently located within the community vicinity, with four places of worship nearby. In case of any medical emergencies, there are nine hospitals near our community.
At Joplin Gardens, we strive to provide a comprehensive living experience that promotes well-being and enriches the lives of our residents.
Joplin Gardens is located at 2810 South Jackson Avenue, Joplin, MO 64804 in Newton County, Missouri
Joplin Gardens on seniors.fyi includes 8 photos including images showing interior, decor, lobby, living room, lighting, artwork, piano, fireplace, and more.
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Fecal Incontinence in Older Adults: A Comprehensive Guide
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Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
Interior
Decor
Living Room
Building
Lighting
Artwork
Lobby
Cozy Atmosphere
