Seneca House

Pros

• The administrator and staff at Seneca House are caring and dedicated to assisting residents and their families.
• Residents feel genuinely cared for, as the employees demonstrate kindness and compassion towards everyone in the facility.
• The facility is well-kept, clean, and tidy, reflecting the staff's pride in their work.
• Seneca House offers a beautiful and organized location with a pleasant environment for recovery.
• Staff members go above and beyond to support residents, including making special provisions for individual needs.

Cons

• The facility was very poorly managed, as evidenced by inadequate hygiene and medication administration.
• A resident only received one shower in two weeks, indicating a lack of proper personal care.
• The condition of residents' hygiene was so poor that hospital staff commented on it upon their return.
• One reviewer strongly advised against sending loved ones to Seneca House due to their experiences with care quality.
• There were staffing shortages during dining times, leading to potential issues with service for residents.

Review

The reviews of Seneca House present a stark contrast between the experiences shared by different families, highlighting the complexities inherent in long-term care facilities. While some families express profound gratitude for the compassionate care their loved ones receive, others raise serious concerns about management and hygiene practices, leading to a wide variance in sentiment regarding the facility.

Several reviewers praise Seneca House for its warm and attentive staff. One family noted that the administrator and team consistently go above and beyond to support their loved ones, emphasizing how much they appreciate the genuine concern displayed by everyone at the facility. This sentiment is echoed by another reviewer who remarked on the positive atmosphere created by employees who seem dedicated not only to their jobs but also to the well-being of each resident. The personal touches and emotional connections made with residents are often cited as significant strengths, which many families find comforting during difficult times.

In terms of cleanliness and maintenance, many reviewers applauded Seneca House for its tidy environment. Descriptions of clean rooms and well-kept common areas build an image of a facility that values sanitation and orderliness. One reviewer specifically mentioned that there were no unpleasant odors or messes, noting how swiftly any issues were resolved. This attention to cleanliness can be reassuring for families entrusting their loved ones' care to staff members at Seneca House.

However, contrasting these positive narratives are troubling accounts from dissatisfied family members who have raised alarms about poor management practices within the facility. A particularly alarming review described a situation where a patient experienced inadequate hygiene standards over a two-week stay, with only one reported shower given during that time. The lack of proper medication administration led to hospital readmission — an experience that made this family feel compelled to lodge formal complaints against Seneca House. Such accounts serve as sobering reminders that while some individuals may receive excellent care, others may encounter systems failures that leave residents vulnerable.

Nevertheless, reviews acknowledging strong organizational skills paint a picture of structured care within Seneca House's operations. Families noted respectful interactions among staff members and strong communication lines with administrators or registered nurses (RNs). These positive relationships foster trust between caregivers and families during challenging periods when decisions must be made regarding patient health and safety.

Although some respondents pointed out room for improvement—such as needing additional dining staff during busy meal times—the overall emphasis remained on supporting resident needs through meaningful engagement whenever possible. Activities are offered regularly; however, not all residents may be able to participate fully due to varying levels of mobility or health conditions. Yet families appreciated special provisions being made for individual residents based on personal circumstances; such efforts reflect an admirable commitment from staff members.

In conclusion, experiences at Seneca House illuminate both its strengths in compassionate caregiving and communal spirit alongside serious concerns regarding management efficacy in certain situations. For prospective residents or concerned families considering this facility for rehabilitation or long-term care needs, it’s crucially important to weigh both sides—the heartwarming testimonials celebrating dedicated staff versus alarming reports around inadequate hygiene practices—to make informed choices consistent with their loved ones’ health requirements and quality-of-life expectations.

Restaurants

• Jenny's Cinnamon Rolls & more (0.4 miles)
• Sonic Drive-In (1.3 miles)
• Happy Jacks Tavern (5.7 miles)
• Gearhead Grill (11.6 miles)
• McDonald's (11.7 miles)
• Taco Bell (12.3 miles)
• El Charro (12.3 miles)

Places of Worship

• Set Free Ministries (0.7 miles)
• Lighthouse Tabernacle (4.1 miles)
• Southern Baptist Convention (5.3 miles)
• Racine Christian Church (5.6 miles)
• Warrens Branch Baptist Church (6.6 miles)
• Warren's Branch Baptist Church (7 miles)
• Tri State Full Gospel Campgr (7.8 miles)

Hospitals

• Jamros Decorative Concrete (10.9 miles)
• Freeman Neosho Hospital (13.7 miles)
• Ozark Tri County Healthcare Consortium (13.9 miles)
• Renal Care Group of Miami (14 miles)

Physicians

• Country Care Medical Clinic (11.8 miles)
• Mercy Clinic Cardiac, Thoracic and Vascular Surgery - Neosho (12.2 miles)
• Community Health Center of Southeast Kansas (13.1 miles)
• Access Family Care (13.3 miles)
• Freeman Children's Clinic (13.4 miles)
• Family Eyecare (13.5 miles)
• Shurley Michael (13.6 miles)

Pharmacies

• Country Care Pharmacy (11.8 miles)
• Walmart Pharmacy (12.2 miles)
• Country Care Pharmacy Of Neosho (12.9 miles)
• Family Pharmacy Of Neosho (12.9 miles)
• Walgreens (12.9 miles)
• Mitchell's Drug Store On The Boulevard (13 miles)
• Wolkar Drug (13.4 miles)

Cafes

• Hemi's Cafe (12.2 miles)
• The Clay Cup (13.8 miles)
• Rita's Roost (14.1 miles)

Transportation

• U-Haul Neighborhood Dealer (12.2 miles)
• U-Haul Neighborhood Dealer (13 miles)
• U-Haul Neighborhood Dealer (14 miles)

Theaters

• B&B Theatres Neosho Cinema 6 (12.5 miles)

Parks

• Goodman Ball Park (13.3 miles)