Pemiscot County Memorial Hospital
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Po Box 489, Highway 61 And Reed Street, Hayti, MO 63851
For more information about senior living options: (844) 490-3973
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The staff were very professional, kind, and caring. The staff were angels, greeting patients with kindness and going out of their way to help. Nurse Linda was the best and truly cared about the patient. The staff provided comfort, hugs, smiles, and support to the family during a difficult time. The discharge instructions after IV antibiotics were clear and informative. The hospital staff did a great job. Some reviewers express pride in being born at the hospital and give it five stars.
The hospital sends insurance claims to the wrong address and it's hard to reach them to fix it. This place should not be called a hospital. A patient was left in a soaking wet diaper for hours without help. Staff ignore beeping medical equipment. The staff are terrible and disrespectful; the hospital should be shut down ASAP. The ER experience involved long waits, little information, and an unwanted discharge. Doctors lie to patients about going home when they should stay. The facility is not handicap-friendly.The reviews paint a hospital that is deeply inconsistent in its care and operations. On one hand, many who arrived under stressful or even frightening circumstances describe staff who were professional, kind, and genuinely caring. A number of people note that they were born there and feel a strong, affectionate loyalty to the place, and others recount how dedicated nurses and aides stood out because of their empathy and attentiveness. There are stories of families traveling or far from home who were given IV antibiotics, clear discharge instructions, and reassurance in the midst of travel-related medical scares. In those moments, the staff were described as supportive, patient, and capable, and some patients express real gratitude for the level of care they received when the situation was dire.
But those positive depictions sit alongside a cascade of troubling experiences that many others describe as far from acceptable for a hospital. Several reviews highlight serious lapses in basic patient care: patients who were left in wet diapers for hours, or whose medical devices continued to beep without timely attention. In one account, a person describes waiting for more than three hours for a diaper change, while machines on the floor kept alarming in the background. The same voice notes frustration with a perceived lack of urgency or responsiveness from staff, even when there were multiple patients on the same floor. These anecdotes create a picture of a facility where essential bedside care and timely attention can be inconsistent, raising concerns about patient comfort and safety.
The ER and certain physicians emerge as particularly problematic in many of the narratives. One patient spent 12 hours in the ER and left feeling uninformed about the results of multiple blood tests and brain and head scans. Another recounts being discharged "against my will" after a stressful day with limited mobility, with the impression that the doctors lacked clear explanations about what was happening or what to do next. There are explicit accusations that some doctors lie to patients about going home versus staying for further evaluation, and a few stories describe physicians who were perceived as cold, cruel, or dismissive during moments of real distress. The sense that some clinicians were infrequent or insufficient in communicating what was going on leaves readers feeling uncertain about the quality and transparency of medical decision-making.
Interpersonal dynamics also color many of the experiences. A recurrent thread is difficult, sometimes hostile, interactions with staff who seem overwhelmed, distracted by their phones, or indifferent to the people they are meant to care for. Several accounts describe nurses or aides who appeared more engaged with personal devices than with patients and families in the room. There are also pointed criticisms of specific individuals or roles, including a doctor named Michael Stevenson who allegedly mistreated a sister seeking help after a suspected stroke, and references to staff who did not greet or acknowledge families waiting for news. In contrast, a few staff members are celebrated for their warmth and compassion - most notably a nurse named Linda, whose care and kindness are repeatedly cited as a bright spot amid a sea of frustration.
Practical and administrative shortcomings add another layer of difficulty for patients and visitors. Several reviews mention a frustrating disconnect with the financial side of care: claims being sent to the wrong address, difficulty reaching someone by phone, and warnings to verify with insurance carriers before paying bills. There is also criticism of the hospital's infrastructure in terms of accessibility and modern conveniences. Some reviewers point out that the facility is older and not particularly friendly to handicapped patients, with remarks about insufficient public Wi-Fi, no reliable phone service on site, and a general sense that visitors must improvise to stay connected or move about easily. There are also pointed remarks about the ability to transport patients or themselves when needed - a recurring theme is the lack of convenient transportation options, which compounds problems for patients who are already dealing with health concerns.
Nevertheless, there are moments that counterbalance the negativity. A handful of commenters share profoundly positive experiences during particularly trying times, emphasizing the care and comfort provided to a dying relative, and expressing heartfelt thanks to the staff who offered hugs, reassurance, and tenderness during the final days. In those stories, the hospital staff are described as angels, going above and beyond to make a difficult time more bearable for the patient and the family. A separate account recounts a driver who offered help and a nurse who provided exceptional support, underscoring that there are indeed individuals within the hospital who embody professionalism and compassion at their best.
Taken together, the collection of reviews suggests a facility with real strengths in some caregiving roles and a willingness to go the extra mile when empathy and personal connection are at the forefront. However, it also reveals substantial and systemic concerns: inconsistent bedside care, gaps in communication, slow or absent response to alarms and needs, problematic staff interactions, and significant administrative and logistical hurdles. The hospital appears to be burdened by structural issues - an aging facility, limited public amenities, and administrative friction - that hinder even the most well-intentioned teams from delivering consistently high-quality experiences. If there is to be meaningful improvement, attention might usefully focus on reinforcing reliable, patient-centered bedside care; ensuring timely and clear communication with patients and families; addressing staff training and accountability for professional conduct; and streamlining administrative processes, particularly around billing and insurance communications. In the end, the hospital is facing a complex mix of praise and critique that calls for comprehensive, thoughtful action to align daily practice with the compassionate potential many patients have seen in moments of genuine need.
66 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pemiscot County Memorial Hospital in Hayti, MO is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and inviting environment with fully furnished accommodations, private bathrooms, and cable or satellite TV for the residents' convenience and entertainment.
Residents also have access to various amenities such as a beauty salon, computer center, gaming room, small library, and a wellness center for their physical and mental well-being. There are also outdoor spaces including a garden where residents can relax and enjoy nature.
The staff at the community are available 24/7 to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also assist with medication management, meal preparation based on special dietary restrictions like diabetes diet, and transportation arrangements for the residents.
At the dining area, special dietary restrictions are taken into consideration to ensure that residents receive meals tailored to their needs. Additionally, the community offers concierge services to help residents plan day trips and enjoy various fitness programs. Resident-run activities as well as scheduled daily activities are organized for social engagement.
The community benefits from its proximity to two pharmacies, two physicians' offices, four restaurants, one transportation service provider, six places of worship nearby which provides convenience and accessibility for the residents' needs. Furthermore, being located near three hospitals ensures quick access to medical care if needed.
Overall, Pemiscot County Memorial Hospital in Hayti offers a comprehensive assisted living experience where residents can enjoy a comfortable lifestyle while receiving personalized care services in a supportive environment.
Pemiscot County Memorial Hospital is located at Po Box 489, Highway 61 And Reed Street, Hayti, MO 63851 in Pemiscot County, Missouri
Pemiscot County Memorial Hospital on seniors.fyi includes 3 photos including images showing building, architecture, exterior, grass, landscaping, brick, windows, flag, and more.
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