612 South Bypass East, Kennett, MO 63857
For more information about senior living options: (866) 208-4318
Overall Review of Southaven
Pros
Angela works there and is super kind and a very hard worker.- She puts her pure heart into her work and is very good with the people who live there.
- She takes great care of residents and treats them as if they were her own family.
- She is a great employee.
- The place would be number one to send family members to because of her.
- She makes residents feel safe and they are very taken care of under her watch.
- The facility is always clean, and the staff are kind and caring toward their tenants.
Cons
They had roaches!
Review
Southaven in Kennett, MO is best suited for families seeking a small, hands-on care environment where a single, standout caregiver can make all the difference. The resident experience hinges on genuine, attentive frontline staff, with Angela Lollar/Hammons, Angie, emerging as a remarkable anchor who treats residents like family. Cleanliness and warmth from the care team are repeatedly cited, creating a sense of safety and trust for families who want daily help delivered with compassion. This is not a glossy, high-amenity option; it’s a practical setting where personal attention and a calm, respectful routine matter more than splashy features.
Those who may want to consider alternatives include families for whom pest control is non-negotiable or for whom consistent, this-is-not-okay pest presence outweighs any individual caregiver’s kindness. The candid note about roaches is a real red flag for anyone who requires a pest-free environment, constant visible cleanliness, or a strong, system-wide cleanliness standard. For families needing broader medical oversight, robust campus-wide activities, or more predictable staffing patterns across shifts, other communities with documented pest-management success and more comprehensive services may be a better fit. In short, a few essential standards must align for this to feel like a solid match.
The key positives, an exceptionally caring staff member, a cooperative, safe-feeling atmosphere, and an overall sense of cleanliness, do imperfectly offset the main drawback. Angie’s presence elevates resident well-being in a tangible way: residents are spoken of as if they really matter, and families gain confidence from the warmth she distributes day in and day out. The facility’s cleanliness adds another layer of reassurance, reinforcing that staff take daily responsibilities seriously. Yet the pest issue acts as a meaningful constraint: it can undermine comfort, raise health concerns, and shadow the otherwise favorable impression of care quality. When evaluating, the balance tilts toward favoring the caregiver-driven strengths, but the roach problem is not easily dismissed.
A practical concern is the degree to which care hinges on one standout employee. The strongest praise centers on Angie, which, while flattering, signals a potential vulnerability: if staff turnover is real or if her schedule changes, the continuity of that high level of individual attention may waver. Families should probe how the facility manages care across shifts, how many caregivers are assigned to different residents, and what happens when a beloved caregiver is unavailable. Relying heavily on a single star employee can leave residents feeling less secure if that personal touch isn’t consistently replicated by other team members or supported by formal systems and training.
Visiting with a sharp checklist will help translate impressions into a reliable decision. Ask about pest control routines, recent remediation steps, and visible evidence of ongoing prevention efforts. Observe during different times of day to gauge staffing consistency, the activity level in common areas, and how meals and routines are administered. Request current references or a recent family conversation about the pest issue and what has been done to address it. Inquire about care plans for residents with varying needs, and how staff communicate changes to families. A transparent, well-documented approach to daily routines and problem-solving will signal a stronger alignment with expectations.
Overall, Southaven offers a compelling option for families who prize genuine caregiving warmth and a clean environment, delivered consistently through dedicated staff. The standout performance of Angie provides a powerful argument in favor, especially for families seeking a reassuring, homelike atmosphere. However, the roach presence remains a decisive factor for anyone who cannot accept pests as part of the living environment. If pest control is a non-starter and comprehensive, facility-wide safeguards are non-negotiable, alternative communities should be seriously considered. For families who can tolerate the imperfection while cherishing the human connection, Southaven can be a workable, even preferable, choice, provided due diligence confirms that pest concerns are being actively and credibly managed.
36 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
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