Golden LivingCenter - New Madrid

Pros

• The facility is described as clean, with great service and friendly staff.
• Kim Ivie and her staff are thanked for the love and care extended to the mother and family, making a difficult situation bearable.
• The care provided by the staff leaves a lasting positive impression on the family.
• The facility is regarded as a nice, clean place that offers daily activities.

Cons

• The reviewer would not dare bring another relative to this facility and advised others to bypass it.
• The facility is clean but the rooms are tiny and outdated, with old beds and inadequate wheelchairs.
• There is a widespread theft problem that is known about yet nothing is done.
• There is not enough daily patient activity, especially for mobility-challenged residents.
• The dining area has bad acoustics, making it very loud when crowded.
• Personal requests were ignored.
• It is only acceptable for those who can afford it, and the reviewer would rather die at home.

Review

The reviews present a portrait of a facility that elicits a wide range of experiences, from heartfelt gratitude to sharp frustration. On the one hand, several commenters highlight warmth, kindness, and cleanliness as hallmarks of the place. On the other, other voices flag serious concerns about safety, outdated infrastructure, and responsiveness to residents' needs. Taken together, the notes suggest a setting where good days and bad days can exist side by side, depending largely on individual staff, specific hallways, and the expectations of families.

Several reviews emphasize positive aspects: service and cleanliness are repeatedly praised, and one account singles out the staff's compassion in a deeply personal way. A reviewer simply states, "Great service clean friendly," conveying an overall impression of a well-maintained environment and courteous behavior from caregivers. More pointedly, a family member expresses profound gratitude to a particular staff member, Kim Ivie, and her team on 100 hall for the love and care shown to their mother, Allie St Mary. The reviewer notes that the care "made a difficult situation bearable" and that those involved will always hold a special place in their heart. In these lines, the humanity of caregiving - the comfort, the support, and the comfort offered to families during tough times - is foregrounded as a defining strength of the facility.

Amid the praise, there is also a personal and somewhat troubling note that affects the tone of one account. The reviewer remarks, "My wife works there or ex since she started there. We have divorced you don't even want to know why." This line hints at a complicated personal history connected to the facility and its staff, not unusual in reviews that blend professional experiences with intimate life details. While it doesn't speak to the quality of care in a clinical sense, it adds a layer of complexity to how this individual perceives and describes their situation, and it signals that personal relationships may color some reviewers' impressions.

On the more critical side, the critiques touch on tangible shortcomings that have an impact on daily life for residents. One reviewer describes the facility as clean but with "tiny rooms that need remodeling," noting that the spaces feel very dated, with old beds and subpar wheelchairs. The physical environment appears to be a point of disappointment for some, suggesting that modernization and renovation could be a meaningful improvement. Related concerns about safety and security are raised with the claim of a "huge theft problem" that is "known about but nothing done about it," which, if accurate, represents a serious deficit in safeguarding residents' possessions and trust.

Activity levels and social atmosphere are additional focal points of dissatisfaction. The same review mentions "not enough daily patient activity, especially for mobility challenged residents," implying that residents who need encouragement and structured programs may be underserved. acoustics in the dining area are criticized as poor, producing a loud environment when the dining room is full, which can amplify stress or discomfort for residents and visitors. Personal requests are described as being ignored, a failure that can fracture the sense of personalized care many families expect in a facility setting. The reviewer concedes a form of practicality - "Okay if all you can afford" - but suggests that the facility may be more of a last resort than a preferred option, with the stark conclusion that some would "rather die at home."

There is a brief and more neutral note as well: another reviewer states that the place "seems like a nice clean place, with daily activities." This aligns with the positive experiences described earlier, underscoring that the overall impression can be mixed, with positive features coexisting alongside significant concerns. Taken as a whole, the set of reviews paints a complex picture: cleanliness and certain acts of compassionate care are clearly valued by some residents and families, while other accounts raise questions about safety, modernization, and responsiveness.

In sum, the facility is portrayed as a place of both solace and struggle. Families recount moments of genuine kindness and impeccable cleanliness, particularly when care providers go above and beyond in personal, emotionally charged situations. Yet, there are strong cautions about outdated infrastructure, security issues, insufficient activities for certain residents, and gaps in fulfilling personal requests. For families evaluating this facility, the message is nuanced: recognize the potential for compassionate, individualized care and a clean environment, but also weigh the risks and frustrations described - especially regarding safety, room quality, activity programming, and responsiveness - when making housing and care decisions for a loved one.

New Madrid, Missouri, offers a variety of amenities for seniors looking to settle in the area. With multiple pharmacies within a short distance, access to healthcare is convenient. There are also several restaurants nearby, providing options for dining out or grabbing a quick bite to eat. Places of worship are easily accessible for those seeking spiritual fulfillment. In terms of healthcare, there are physician offices and urgent care centers close by. For transportation needs, rental services are available for ease of travel. Nearby parks offer opportunities for outdoor recreation and relaxation. Overall, New Madrid provides a range of services and activities that cater to the needs and interests of senior residents.

Pharmacies

• Good Neighbor Pharmacy (1.1 miles)
• Good Neighbor Pharmacy (14.8 miles)
• Butler Drug Store (14.8 miles)
• Good Neighbor Pharmacy (15.2 miles)
• Main Street Pha (15.3 miles)
• Tiptonville Health Mart Drug (15.5 miles)
• Fred's Pharmacy (16 miles)

Restaurants

• TJ Cinnamons (6.6 miles)
• Long Haulin' Keto (10.9 miles)
• Popeyes Louisiana Kitchen (11.1 miles)
• Krispy Krunchy Chicken (14.3 miles)
• Sonic Drive-In (14.6 miles)
• China King (14.7 miles)
• Prairie Queen (15.3 miles)

Places of Worship

• Southern Baptist Convention (14.1 miles)
• St James Gen Baptist Church Study (14.7 miles)
• New Beginnings Church (15 miles)
• Bread of Life Ministry (15.1 miles)
• First General Baptist Church of East Prairie (15.1 miles)
• Victory Baptist Church (15.2 miles)
• Gods Green Spot (15.2 miles)

Physicians

• Portageville Primary Care Center (14.3 miles)
• Ferguson Medical Group (15.3 miles)
• Sikeston Urgent Care (18.9 miles)

Transportation

• U-Haul Neighborhood Dealer (14.5 miles)
• Budget Rent A Car (15.3 miles)
• U-Haul (18.1 miles)
• U-Haul Neighborhood Dealer (19.1 miles)
• U-Haul Neighborhood Dealer (19.2 miles)
• Budget Truck Rental (19.8 miles)

Hospitals

• A Plus Family Clinic (14.8 miles)

Parks

• Lake Isom National Wildlife Refuge (16.5 miles)
• Reelfoot Lake State Park (17.3 miles)
• Sikeston Walking Park (18.4 miles)
• The Park (19.1 miles)

Cafes

• Parengo Coffee (19.4 miles)