NHC Healthcare - Town & Country is a nursing home community in Town And Country, MO.
Information last verified:
NHC Healthcare - Town & Country in Town And Country, MO
SaveInterior
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Salon
Wood Paneling
13995 Clayton Road, Town And Country, MO 63017
For more information about senior living options: (866) 208-4318
Residents describe long waits when they use the call button.
Some residents and family members report that help is delayed after using the call button. One reviewer says the call button was hanging on the wall, and another reports waits of 45 minutes to more than an hour while staff handle residents one at a time.
Dining is a consistent concern in reviews.
Several reviewers criticize the food, describing it as poor and unappealing, and in one case tying it to residents getting sick. Others are more neutral, saying the food presentation and taste need improvement. Residents’ accounts also align with the facility offering special diets like diabetes and restricted diets.
Multiple reviews raise concerns about staffing coverage.
A few reviewers say there are not enough staff to accommodate residents’ needs. Another concerns thread describes the facility as short-staffed, which can affect how quickly people receive care and attention.
Memory care draws strong, contrasting reviews.
One reviewer calls the memory care unit a severe negative experience, citing cleanliness, personal care, and overall environment. On the other hand, at least one memory care staff member says they love working in the unit and the residents.
Many residents and families describe attentive caregiving.
Positive reviews describe staff taking good care of residents, including medication handling and therapy support, and being responsive to concerns. Other reviews describe communication problems and neglected-feeling care, including missed needs and difficulty getting updates. Overall, residents and families appear to have very different day-to-day experiences depending on the situation.
Common local destinations are within a few miles.
Reviews don’t focus heavily on outings, but the surrounding area includes options families can use for meals and errands. The nearby mix includes restaurants and parks, which can make visits easier even when programming isn’t the main point in reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
282 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Lambert-St Louis International (11 miles away)
Community operated transportation Transportation arrangement
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesNHC Healthcare - Town & Country is located at 13995 Clayton Road, Town And Country, MO 63017 in St. Louis County, Missouri
NHC Healthcare - Town & Country on seniors.fyi includes 8 photos including images showing interior, salon, bedroom, rug, windows, plant, dining, living room, and more.
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Interior
Decor
Living Room
Bedroom
Windows
Dining
Salon
Wood Paneling
