Heritage Hall Nursing Center in Centralia, MO

Save

  • Interior

    A cozy diner with a neatly set table and a view into the kitchen area.

  • Decor

    A well-lit dining room with hardwood floors, tables, and chairs arranged neatly.

  • Living Room

    A cozy living room with comfortable seating, a large television, and warm lighting.

  • Building

    A welcoming building entrance with a landscaped garden and pathway.

  • Bedroom

    A simple hospital room with a single bed and striped blanket.

  • Landscaping

    A building with a stone facade, surrounded by a landscaped area featuring autumn flowers and a sign that reads 'Vintage Hills'.

  • Bathroom

    An accessible bathroom with a specialized bathtub and wheelchair for medical use.

  • Lobby

    A comfortable waiting area with beige sofas and warm lighting.

  • Exercise Equipment

    A rehabilitation therapy room equipped with exercise equipment and parallel bars.

Heritage Hall Nursing Center in Centralia, MO

750 East Highway 22, Centralia, MO 65240

For more information about senior living options: (844) 490-3973

3.6 from 27 reviews
5 stars
15
4 stars
3
3 stars
0
2 stars
2
1 stars
7

Skilled Nursing Facility

Overall Review of Heritage Hall Nursing Center

Pros

  • pro The staff are very friendly and provide excellent care.
  • pro Heritage Hall's personnel are exceptionally polite and genuinely caring, making residents feel like friends.
  • pro The staff are caring, loving, and considerate.
  • pro They take care of residents physically and support rehabilitation.
  • pro Heritage Hall is clean, smells good, and has well-maintained common areas.
  • pro Stephanie, the social worker, is very helpful and provides wonderful advice.
  • pro The nursing and physical therapy teams deliver high-quality care and help residents progress.
  • pro The facility has a homey, well-lit, organized, and professional environment.

Cons

  • pro The admission process was not good.
  • pro Communication and clarification were poor.
  • pro The bed was too short and operated with a hand crank.
  • pro The toilets were too low and the room equipment needed updating.
  • pro The rest of the staff were lacking and unprofessional.
  • pro One therapist was impatient and threatened to affect the patient's VA benefits.
  • pro The reviewer felt harassed for a year and faced discriminatory treatment.

Review

Heritage Hall Nursing Center in Centralia, Missouri is best suited for seniors who need rehab-focused care in a small, approachable setting where daily interactions with friendly staff and practical therapy matter more than high-end amenities. This community tends to work well for families that prioritize a warm, family-like atmosphere, clear attention from frontline caregivers, and steady progress through physical therapy and rehab. It is not ideal for those requiring ironclad, uniform administration across all shifts, or guaranteed private rooms and a meticulously scripted intake and oversight process.

The strongest selling points are the people who show up at the bedside every day. Reviewers consistently describe staff as friendly, caring, and genuinely attentive, with many noting that residents are treated "like family." The therapy team earns consistent praise for practical, results-oriented rehabilitation, and transportation coordination to appointments is highlighted as a notable plus. Cleanliness and a welcoming environment reinforce the sense that this is a place where residents can settle into a manageable routine. Several residents and families also point to individual staff members - therapists, social workers, and nurses alike - who stand out for going above and beyond, and the overall atmosphere is described as well lit, organized, and homey.

However, the positive narratives sit alongside a spectrum of concerns that cannot be ignored. Some reviews report real gaps in care consistency and communication, including missed or delayed services and difficulties in obtaining timely information from administrators or staff. Specific critiques focus on practical deficits - bed frames and toilets that are not well suited to the residents' needs, and equipment that feels outdated or inadequate. Instances of perceived unresponsiveness or uneven care across shifts, including one account of a therapist who overstepped boundaries with a patient, awaken red flags about how well the facility maintains a uniformly respectful and professional standard for every resident. A few families also describe experiences that feel invasive or unfair, such as perceptions of favoritism in room assignments or tensions around private-room access.

These pros and cons do not cancel each other out; they interact in meaningful ways for decision-making. The robust rehab orientation and the consistently warm, person-centered approach by many staff members can yield genuinely meaningful improvements in function and mood, which often outweigh friction around administrative processes. Yet the occasional lapses in communication, delays in care, or discomfort with equipment and staffing consistency can significantly affect daily satisfaction and perceived safety. For families weighing options, this means Heritage Hall can be a strong fit when the priority is meaningful rehab, daily kindness from caregivers, and a comfortable, home-like environment - provided there is vigilance about care plans, response times, and the specific needs of the resident.

Prospective adopters should plan a thorough, targeted due-diligence approach. Schedule time to meet the neighborhood's social worker and therapy team, review the resident's daily schedule, and observe a therapy session if possible. Inquire about wheelchair availability, room configurations, and how often equipment is updated or replaced; confirm the process for addressing concerns about care or comfort, including shower schedules and pain management. Ask for a transparent accounting of costs, room options, and what private-room access looks like in practice, since some residents have reported private-room advantages without universal availability. A candid tour with current families can illuminate how consistent the perceived warmth and rehab results are in real-life days.

In the end, Heritage Hall stands out as a practical, capable option for rehab-driven senior care where compassionate, engaged staff and effective therapy can deliver real benefits. It is less ideal for those seeking a perfectly uniform administrative experience, absolute predictability in every shift, or guaranteed premium amenities. Families facing those realities may want to consider alternatives with more standardized processes or larger resources. For others, a careful visit paired with clear expectations about care plans and equipment needs can make Heritage Hall a solid, even excellent, fit for a loved one ready to prioritize recovery, daily attentiveness, and a dignified, home-like setting.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Hall Nursing Center in Centralia, MO is a vibrant assisted living community that offers a wide range of amenities and care services to support the well-being and comfort of its residents. The community features a beauty salon where residents can indulge in pampering sessions, and cable or satellite TV in their private rooms for entertainment. Community operated transportation is available for convenient outings, while a computer center enables residents to stay connected with loved ones and engage in online activities.

The dining room provides restaurant-style dining, serving delicious meals prepared by skilled staff who can accommodate special dietary restrictions, including diabetes diets. Housekeeping services ensure that residents enjoy a clean and tidy living environment. Each private room is fully furnished and equipped with its own bathroom, offering individuals privacy and comfort.

Heritage Hall Nursing Center also prioritizes the physical well-being of its residents. A fitness room is accessible for those who wish to maintain an active lifestyle, while a wellness center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are offered to ensure proper adherence to health routines.

In terms of recreational options, the community offers various opportunities for social engagement. Residents can enjoy gaming activities or unwind in the outdoor garden space. A small library caters to book lovers, while concierge services help organize planned day trips and resident-run activities. Scheduled daily activities provide structure for individuals looking for engaging group experiences.

Additionally, Heritage Hall Nursing Center is conveniently located near several amenities essential for everyday needs. There are cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship nearby, ensuring that residents have access to essential services within close proximity.

Overall, Heritage Hall Nursing Center provides a comfortable living environment coupled with quality care services to meet the unique needs of each resident while fostering an active and supportive community atmosphere.

Nearby Places of Interest

Restaurants

  • Pizza Hut (0.1 miles)
  • McDonald's (0.1 miles)
  • Rio Grand (0.3 miles)
  • Sonic Drive-In (0.4 miles)
  • Champs Chicken (8.8 miles)
  • Dos Arcos (12.7 miles)
  • Domino's Pizza (13.2 miles)

Cafes

  • Tex Reds BBQ (0.1 miles)

Places of Worship

  • Church of Christ (0.3 miles)
  • Antioch Baptist Church Centralia Centralia (0.6 miles)
  • Southern Baptist Convention (0.6 miles)
  • Southern Baptist Convention (0.6 miles)
  • Cornerstone Baptist Church (0.7 miles)
  • First Christian Church (0.7 miles)
  • Multipurpose Building-Holy (0.8 miles)

Physicians

  • Centralia Family Health Clinic (0.3 miles)
  • Simmons Family Practice (13.5 miles)
  • Mexico Family Health Care (13.9 miles)
  • Boone Medical Group (13.9 miles)
  • Shahid Waheed, MD (14 miles)
  • Mexico Health Services (14.2 miles)
  • Mexico Cardiovascular & Associates (14.3 miles)

Pharmacies

  • Kinkead Pharmacy (0.6 miles)
  • Webber Pharmacy (13 miles)
  • Walgreens (13.4 miles)
  • A And B Prescription S (13.8 miles)
  • Medicine Shoppe (13.8 miles)
  • Jackson Street Drug (13.8 miles)
  • Health Mart Pharmacy (13.9 miles)

Parks

  • Centralia Parks Rec Centralia (0.8 miles)
  • Nathan A.Toalson Bicentennial Park (1.4 miles)
  • Pinnacles Youth Park (11.8 miles)
  • The Pinnacles (11.8 miles)
  • Plunket Park (13.3 miles)
  • Finger Lakes State Park (13.9 miles)
  • Rocky Fork Lakes Conservation Area (13.9 miles)

Transportation

  • U-Haul Neighborhood Dealer (13.3 miles)
  • Affordable Taxi (13.3 miles)
  • American Light Sport Aircrafters (13.7 miles)
  • Gateway Western Railway (13.7 miles)
  • Norfolk Southern (13.7 miles)
  • Hamilton Taxidermy (13.8 miles)

Theaters

  • Mexico Cinema III (13.3 miles)

Hospitals

  • U S Govt Harry S Truman Memorial Veterans Hospital (13.8 miles)
  • SSM Health St Mary's Hospital - Audrain (13.9 miles)
  • Audrain Medical Center (14 miles)
  • Arthur Center Community Health (14 miles)
  • Audrain Medical Center (14.2 miles)

Frequently Asked Questions

Where is Heritage Hall Nursing Center?
What photos are available for Heritage Hall Nursing Center in Centralia, Missouri?

Nearby Communities

  • Heritage Hall

    Heritage Hall

    Centralia, MO

    3.6 from 27 reviews
    $4,636 to $5,002 / month

    pro Extensive on-site care and activities with private rooms.

  • Bristol Manor of Centralia

    Bristol Manor of Centralia

    Centralia, MO

    4 from 21 reviews
    $2,100 to $3,100 / month

    pro Small, home-like atmosphere with private rooms and attentive staff.

  • Bristol Manor - Centralia

    Bristol Manor - Centralia

    Centralia, MO

    2.5 from 2 reviews
     

    pro Fully furnished apartments with 24/7 supervision and medication management.

  • The Stuart House, LLC

    The Stuart House, LLC

    Centralia, MO

    4.8 from 4 reviews
     

    pro Assisted living with specialized diabetes care and on-site activities and meals.

  • Sturgeon Rest Home

    Sturgeon Rest Home

    Sturgeon, MO

    4.6 from 7 reviews
    $1,450 to $1,850 / month

    pro Knowledgeable staff and a recently renovated, pleasant environment.

  • Jones' Wildwood Care Center

    Jones' Wildwood Care Center

    Madison, MO

    4.2 from 5 reviews
     

    pro 24/7 supervision with medication management and restaurant-style dining.

  • Solstice Senior Living at Columbia

    Solstice Senior Living at Columbia

    Columbia, MO

    4.4 from 166 reviews
    $1,895 to $2,995 / month

    pro Flexible care options with a bright, active community and attentive staff.

  • The Arbors at Bluff Creek Terrace

    The Arbors at Bluff Creek Terrace

    Columbia, MO

    2.3 from 3 reviews
    $3,750 to $4,500 / month

    pro Friendly staff and helpful in transitions.

  • Colony Pointe Senior Living

    Colony Pointe Senior Living

    Columbia, MO

    4.3 from 26 reviews
    $4,710 to $5,520 / month

    pro Clean, bright facility with attentive staff and engaging activities in a home-like environment.

Skilled Nursing Facility in Nearby Cities

Related Resources