Heritage Hall in Centralia, MO
Save750 E Highway 22, Centralia, MO 65240
For more information about senior living options: (844) 490-3973
Heritage Hall's pricing structure reflects its commitment to providing quality care while positioning itself competitively within the local and state landscape. The cost for a semi-private room at Heritage Hall is $4,636 per month, which is notably higher than the average in Callaway County at $3,699 and slightly above the state average of $3,772. For those seeking more privacy, a private room at Heritage Hall is priced at $5,002, which is more affordable compared to the county's average of $5,361 but higher than Missouri's statewide average of $4,483. These rates underscore Heritage Hall's focus on delivering exceptional services tailored to individual needs while still remaining mindful of broader market trends in long-term care.
| Floor plans | Heritage Hall | Callaway County | Missouri |
|---|---|---|---|
| Semi-Private | $4,636 | $3,699 | $3,772 |
| Private | $5,002 | $5,361 | $4,483 |
The staff are very friendly and take excellent care of residents. The facility is clean, smells good, and has nice common areas. The nursing and physical therapy teams deliver outstanding care. The staff treat residents like family and show genuine care. Stephanie and the social workers provide helpful, compassionate guidance and coordination. The rehab and therapy services help residents improve significantly. Families would highly recommend Heritage Hall for rehab or living arrangements. The overall environment is bright, well-lit, organized, and homey yet professional.
The admission process was not good. Communication and clarification were not good at first. The bed was too short and crank-operated, and the toilets were too low. Most of the nurses and staff were not caring or helpful. One therapist was impatient and threatened to take away his VA benefits. The facility harassed the reviewer for a year. The wheelchair was too big and uncomfortable, with no explanation when trying to trade it.Heritage Hall in Centralia, MO is best suited for families seeking a rehab- and nursing-focused community where the staff warmth and everyday attentiveness can translate into real daily support. It works well for residents recovering from stroke, surgery, or needing consistent therapy and routine care, especially when a homey, approachable atmosphere helps both the resident and family feel at ease. The strongest case for Heritage Hall is the people: friendly, compassionate caregivers who often treat residents like family, and therapy teams that residents and families repeatedly praise for progress. This is not the right fit for those who require highly rigid oversight, advanced medical subspecialization, or modernized equipment across every room.
On the upside, the place earns consistent marks for approachable, caring staff who make residents feel seen and heard. Families repeatedly note that the nurses, aides, and therapists bring genuine warmth, a sense of humor, and a sincere commitment to rehabilitation goals. The therapy program is frequently cited as effective, with residents making tangible improvements and leaving better prepared to resume daily activities at home. Cleanliness and a well-kept environment also come through in multiple reviews, creating a reassuring sense of safety and comfort. The operation shines in practical touches - helpful social workers, reliable transportation coordination, and a general atmosphere that supports social connection and progress.
Yet the experience is uneven, and several reviews flag meaningful gaps that potential entrants must weigh. A portion of residents and family members describe inconsistent attentiveness, with reports of delayed responses, insufficient assistance during meals or transfers, and moments where pain management or daily care did not meet expectations. Communication gaps during admission and discharge planning appear repeatedly, and some families felt left in the dark when changes occurred. Equipment concerns - such as bed designs with hand cranks, "short" beds, and low toilets - signal outdated infrastructure that can hinder comfort and ease of use for some residents. There are also troubling anecdotes about staffing behavior and a few highly troubling interpersonal issues that undermine trust in the care environment.
These mixed experiences mean the pros can decisively offset the cons for many, but not for all. For residents who respond well to consistent encouragement from therapists and nursing staff, and who thrive in a smaller, more intimate setting, Heritage Hall's strengths - staff camaraderie, responsive therapy, and a clean, welcoming ambiance - often translate into meaningful daily improvements and a strong sense of security. However, the negative episodes cannot be dismissed; they raise legitimate concerns about reliability, promptness of care, and the safety net surrounding medication and daily needs. In short, the facility can deliver excellent rehab and compassionate care, but potential residents should be prepared for variability and actively verify how risks are managed day-to-day.
Candidly, who should consider alternatives? Families prioritizing unwavering consistency in care, rapid response to needs, or advanced equipment and accessibility upgrades may want to compare options. If a resident requires highly proactive supervision, constant monitoring, or a modernized, fully updated physical plant with uniformly accessible design, other communities may offer fewer reliability concerns. Similarly, if past experiences or current health status magnify the importance of seamless communication and clearly documented care plans, a facility with a more standardized operating protocol and stronger oversight might be a safer choice.
For decision-makers ready to move forward with Heritage Hall, concrete, practical steps can tilt the odds toward a favorable outcome. Schedule a comprehensive, in-person tour and observe the cadence of staff responses during peak times. Request to meet the therapy team to discuss individualized rehab plans, timelines, and anticipated milestones. Review room configurations, equipment availability, and maintenance schedules - especially bed types and bathroom accessibility. Ask about the grievance process and recent incident resolutions to gauge how concerns are addressed. Finally, triangulate: balance the warm, capable therapy and daily care against any red flags raised in reviews, and determine whether the overall package aligns with the resident's needs, preferences, and safety priorities.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Heritage Hall is an assisted living community located in Centralia, Missouri. Our community offers a range of amenities and care services designed to provide a comfortable and convenient living environment for our residents.
At Heritage Hall, we prioritize the well-being and engagement of our residents. We offer various on-site activities to keep residents active and entertained, as well as devotional services for those who wish to practice their faith. Our indoor and outdoor common areas provide spaces for socializing and relaxing.
Our community is equipped with wheelchair accessible showers to ensure the safety and comfort of all residents. In addition, we have a beautician on-site to help residents look and feel their best.
We understand that some individuals may require short-term care or respite stays, and we are happy to accommodate them. Our caring staff is trained in providing specialized care for those with incontinence needs.
Dining at Heritage Hall is both nutritious and accommodating. We offer vegetarian options to cater to different dietary preferences and needs.
In terms of location, Heritage Hall benefits from its proximity to various amenities in the surrounding area. There are several cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship nearby, providing easy access to essential services and recreational opportunities.
Overall, Heritage Hall strives to create a warm and welcoming environment where residents can enjoy the comforts of home while receiving personalized care in a supportive community setting.
Located in Centralia, Missouri, this part of town offers a variety of amenities and services that cater to senior living. With several restaurants nearby such as Pizza Hut, McDonald's, and Rio Grand, residents have convenient dining options. Places of worship like the Church of Christ and Antioch Baptist Church are also within close proximity for spiritual needs. Medical care is easily accessible with Centralia Family Health Clinic and pharmacies like Kinkead Pharmacy in the area. Parks such as Centralia Parks Rec provide opportunities for outdoor activities, while transportation services like Affordable Taxi ensure ease of travel. For entertainment, Mexico Cinema III is a short drive away. Additionally, hospitals including SSM Health St Mary's Hospital and Audrain Medical Center are nearby in case of medical emergencies. Overall, this neighborhood offers a blend of convenience and essential services for seniors looking to settle in Centralia.
Heritage Hall's pricing structure reflects its commitment to providing quality care while positioning itself competitively within the local and state landscape. The cost for a semi-private room at Heritage Hall is $4,636 per month, which is notably higher than the average in Callaway County at $3,699 and slightly above the state average of $3,772. For those seeking more privacy, a private room at Heritage Hall is priced at $5,002, which is more affordable compared to the county's average of $5,361 but higher than Missouri's statewide average of $4,483. These rates underscore Heritage Hall's focus on delivering exceptional services tailored to individual needs while still remaining mindful of broader market trends in long-term care.
Heritage Hall is located at 750 E Highway 22, Centralia, MO 65240 in Callaway County, Missouri
Heritage Hall on seniors.fyi includes 5 photos including images showing interior, landscaping, brick, outdoors, lobby, waiting area, seating, lighting, and more.
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