Shepherd Of The Hills Living Center

Pros

• Some staff members at the facility showed potential but were often overworked, indicating there may be a few dedicated individuals committed to patient care.
• The facility has a clear structure in place with department heads, suggesting an organizational framework that could be improved.
• There are well-qualified RNs on staff, which indicates the presence of trained professionals in certain areas of care.
• The location of the facility is easily accessible, although parking logistics could be reviewed for better convenience.
• Some activities are provided for residents, even if improvements are needed in variety and implementation.

Cons

• The facility provides terrible food and inadequate care for residents.
• Staff members are often uncaring and unresponsive to family inquiries.
• Patients are left unattended for extended periods, leading to hygiene issues.
• The dining experience is poor, with food being burnt, cold, and inedible.
• The facility's layout is cramped and dangerous for navigation.
• Activities offered to residents are limited and often consist of unhealthy snacks.
• Parking is insufficient, especially for visitors with disabilities, due to staff and construction taking up spaces.
• Management appears disengaged, with department heads rarely available to address concerns.
• Many staff members lack proper training or experience, compromising the quality of care.
• The overall environment of the facility is drab, depressing, and poorly managed.

Review

The experiences shared by families regarding the care provided at a specific long-term facility, Shepherd of the Hills (Golden Livingcenter), highlight a deeply concerning pattern of neglect and inadequate support for residents. The prevalent themes across multiple accounts emphasize not only the subpar living conditions but also the alarming lack of compassion from staff members. The reviews paint a vivid picture of an environment that appears more focused on operational efficiency than on the well-being and dignity of its residents.

One consistent complaint from relatives is the disheartening level of care their loved ones received while residing at Shepherd of the Hills. Families reported that patients were frequently left unattended, with significant delays in responses to calls for help. In one case, a son noted that his father was often left alone and went without sufficient hydration. Such negligence raises serious questions about how patient needs are prioritized within this facility. Moreover, when family members attempted to reach out for information or updates—particularly one mother's requests to speak with a head nurse—they found themselves met with silence, further amplifying feelings of distress and helplessness.

In addition to the troubling lack of responsiveness, many reviewers expressed serious concerns about personal hygiene standards at Shepherd of the Hills. One account details how a resident went without proper bathing for five weeks, ultimately prompting shock from home care nurses upon their return home. This level of neglect is unacceptable in any health care setting, particularly in facilities responsible for caring for vulnerable individuals who cannot advocate for themselves.

Food quality emerged as another glaring issue among reviewers, who described meals that were often burnt, cold, and completely inedible—a situation that can exacerbate health problems for already frail residents. Complaints about poor dietary options point towards systemic failures not just in food preparation but also in providing adequate nutrition to those who may require special diets due to medical constraints. This absence of attention creates an unwelcoming environment where basic human needs are neglected.

Safety concerns were also prevalent throughout various accounts from families taking their loved ones to visit or stay at Shepherd of the Hills. Reviewers lamented cramped rooms that posed dangers while navigating through them—particularly concerning given the physical limitations often faced by elderly residents or those with disabilities. Additionally, parking issues made it challenging for families visiting handicapped spouses or relatives; poorly managed construction zones led to limited accessibility during crucial times when loved ones needed support.

Lastly, there was general dissatisfaction regarding staff qualifications and training levels at Shepherd of the Hills. Reviews noted that some workers appeared inexperienced; one observation mentioned new hires lacking necessary training yet still being assigned critical responsibilities involving patient care. Although some registered nurses on site may have been competent professionals stretched thin by overwork—with no RN available during night shifts—the overall impression painted a picture where expertise was insufficiently matched with staffing needs.

In conclusion, numerous testimonies underscore an urgent need for accountability within Shepherd of the Hills (Golden Livingcenter). Families seeking quality care for their loved ones deserve transparency regarding the standards upheld by such facilities—ensuring their vulnerable members receive not only medical attention but also compassion and dignity throughout their stay. The collective voices expressing discontent reflect a profound disappointment that should prompt immediate reform aimed at restoring trust and safety within this essential sector of healthcare.

This part of Branson, Missouri offers convenient access to essential healthcare services with Skaggs Diabetes & Endocrinology Care, Coxhealth, and Branson Heart Center all located within a short distance. There are also several pharmacies nearby such as Lakeland Pharmacy and Family Pharmacy for easy access to medication. In terms of dining options, there is a variety of restaurants including Culver's, Panda Express, and Chili's Grill & Bar. For those who enjoy outdoor activities, there are parks like North Beach Park and Lakeside Forest Wilderness Area just a short drive away. Additionally, there are places of worship such as Morningside Church and Our Lady of the Lake Catholic Church in the vicinity. Overall, this area provides a mix of healthcare services, dining options, recreational opportunities, and religious institutions making it a well-rounded choice for senior living in Branson.

Physicians

• Skaggs Diabetes & Endocrinology Care (0.1 miles)
• Coxhealth (0.1 miles)
• Branson Heart Center (0.1 miles)
• CoxHealth Center Branson (0.2 miles)
• Dr Luke's Family Medicine (0.2 miles)
• Salmon John MD (0.2 miles)
• Endsley Charlotte MD (0.2 miles)

Hospitals

• Skaggs Community Health Center (0.1 miles)
• Lester E. Cox Medical Centers (0.2 miles)
• Va Clinic (1 miles)
• Skaggs Cancer Center (1.1 miles)
• Desai Saralkumar MD Ozark Valley Medical (1.6 miles)
• Skaggs Regional Medical Center (1.7 miles)

Restaurants

• Culver's (0.2 miles)
• Arby's (0.6 miles)
• Panda Express (0.7 miles)
• Freddy's Frozen Custard & Steakburgers (0.7 miles)
• McDonald's (0.7 miles)
• Chili's Grill & Bar (0.7 miles)
• Wendy's (0.8 miles)

Pharmacies

• Lakeland Pharmacy (0.3 miles)
• Family Pharmacy (0.5 miles)
• Walmart Pharmacy (0.5 miles)
• Good Neighbor Pharmacy (0.8 miles)
• Lakeland Medical Equipment (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Walmart Pharmacy (2.2 miles)

Places of Worship

• Morningside Church (1.2 miles)
• Our Lady of the Lake Catholic Church (1.5 miles)
• First Presbyterian Church of Branson (1.6 miles)

Parks

• North Beach Park (1.5 miles)
• Branson, Parks & Recreation Department (1.6 miles)
• Lakeside Forest Wilderness Area (1.8 miles)

Cafes

• Carly's Healthy Cuisine (1.6 miles)
• Panera Bread (2.4 miles)