Point Lookout Nursing & Rehab
Save11103 Historic Highway 165, Hollister, MO 65672
For more information about senior living options: (844) 490-3973
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The reviewer notes that their mom loves the facility and raves about the care she receives. Pointe Lookout is described as a great-looking facility with friendly and attentive staff. The reviewer considers Pointe Lookout one of the best nursing and rehab homes they have been in, praising its atmosphere, staff, activities, and food. The facility is very nice with friendly and attentive staff. It offers a pleasant view of the Ozarks. The caregivers provided the best care for the loved one, better than facilities in the big city. There are many caring souls at the facility who genuinely try to do the right thing daily. Megan, a CNA, is praised for going above and beyond for residents.
The facility is described as a horrible place to have a loved one, with bad food and poor care. Residents were left lying in bed for long periods and the rooms were not cleaned, leaving them filthy. The building had nonfunctional TVs and horrible cell phone coverage, adding to concerns about care. Families felt they could provide better care at home and would not recommend the facility for a loved one. A father reportedly became dehydrated and died after being overmedicated and neglected by staff. The director of nursing is described as a joke who will not listen to complaints, and the place is said to be roach-infested and smelling nasty. Chronic understaffing is noted, with reports of one CNA for 26 patients and below-average food. A patient described being overmedicated, lacking physical therapy, missing meals, and even having a clock removed to hide time. Some reviews call for the facility to be shut down due to the conditions described.The collection of reviews about Pointe Lookout Nursing and Rehab reveals a strikingly divided view of the facility. Some families describe it as a place where their loved ones receive compassionate, attentive care and where they themselves feel welcomed and involved. Others tell harrowing stories of neglect, poor meals, unclean rooms, and general mismanagement, to the point that they question whether the facility is safe or appropriate for anyone they care about. The spectrum is wide, and the discordant experiences appear to hinge on day-to-day staffing, individual caregivers, and the presence (or absence) of vigilant family oversight.
Several reviewers recount deeply negative experiences that left them convinced the facility was not suitable for their loved ones. One account uses particularly strong language to describe a patient who was left lying in bed for a long period, with a room that was not cleaned and a dining experience that included poor meals. The complainant notes that the roommate also faced similar problems, and that the administration's response felt insufficient. The reviewer's verdict is firm: unless a family member can be there to monitor around the clock, they would not recommend Pointe Lookout. Additional details include a building interior that looked questionable to visitors, non-functional televisions, and weak cell phone coverage, all of which compounded the sense that the facility was failing to provide basic comfort and communication for residents. A later visit with the administrator reinforced the decision to remove their loved one and bring them home, where he reportedly began to respond better.
Another poignant perspective comes from a family who transferred their loved one to Pointe Lookout from Cox South because of proximity to home. They describe arriving with significant doubts after observing the building's interior and experiencing practical frustrations like TV and connectivity issues. The family kept their loved one for just one night, meeting with the administrator and ultimately concluding that they could provide better care themselves at home. Their conclusion is clear: this is not a place they would rely on for ongoing care unless there were substantial changes and close, ongoing oversight from family members.
Conversely, several reviewers offer heartfelt praise for the care their loved ones received. One reviewer expresses strong gratitude, saying their mom "loves it here" and raves about the care. Another account explicitly credits Pointe Lookout with being "one of the best Nursing and Rehab homes" they have encountered in twenty years of experience, praising the atmosphere, staff dedication, activities, and food. They acknowledge that it isn't perfect, but emphasize that they visit frequently and see staff working hard to meet residents' needs. A different visitor highlights the facility's aesthetics and reports a consistently friendly, attentive staff during multiple visits, noting how the environment feels welcoming and encouraging of family involvement.
In some comments, the facility's care is framed in the context of a more general, positive assessment of the staff's dedication and the quality of life for residents. One review points out the presence of caring souls among the staff and says the team genuinely strives to do the right thing on a daily basis, even as they face systemic challenges such as staffing shortages. Others focus on personal experiences with particular caregivers who stood out - caring CNAs, nurses, and kitchen staff who were described as going above and beyond to support residents and their families. A family member specifically credits a CNA named Megan with exceptional performance and kindness, underscoring the impact individual staff can have on a resident's day-to-day life.
The reviews do not shy away from darker episodes that have led to grief and anger. One deeply troubling account recounts a family's experience with their father after an accident: after hospitalization, he was sent to Pointe Lookout and, according to the reviewer, received inadequate care that culminated in dehydration and atrial fibrillation. The family states that he was neglected in the dining area, then placed in a room facing a wall, and that nurses were aware the care was substandard, yet no timely intervention followed. The reviewer concludes with the emotional note that their father later died and that the incident has left them with lasting negative impressions of the facility. This account is stark and unambiguous, underscoring concerns about how critical health needs are identified and acted upon within the setting.
The facility's reputation in other reviews ranges from critical to complimentary about its appearance and environment. One reviewer mentions ownership by a property management company that also operates other properties in the region, hinting at potential questions about governance structures and their effect on care. Another review emphasizes the facility's impressive look and the pleasant odors and smiles that greet visitors, suggesting that surface impressions can be strong and persuasive and may not always align with day-to-day clinical care. A different account describes Pointe Lookout as having a great atmosphere, friendly staff, and strong overall performance in terms of care, with a clear emphasis on how important activities and meals are to residents' well-being.
A recurring theme across several comments is the chronic issue of staffing. Reviewers frequently describe being understaffed, with some staff members evidently working very hard to provide decent care under challenging circumstances, while others appear to be there primarily for the paycheck. One specific critique notes seeing as few as one CNA for as many as 26 patients, a situation that would understandably strain even the most dedicated teams. In contrast, some residents' meals and day-to-day services are praised when particular cooks or dietary staff - such as Leona - are highlighted for delivering meals that residents appreciate. Names like Silvia, Katie, Jolene, and Kayla surface in praise for their contributions to the nursing department, with reviewers suggesting that these caregivers represent the compassionate core of the facility.
Overall, the mixed reviews at Pointe Lookout convey a complex reality: there are clearly residents and families who feel well-supported, safe, and cared for, who appreciate the warmth of particular staff members and the facility's engaging programs. At the same time, a substantial number of reviewers describe alarming lapses in basic care, nutrition, hygiene, and responsiveness, sometimes with fatal consequences. The divergence often seems to hinge on factors such as staffing levels on any given day, the presence and involvement of family members, and the degree to which administrators respond to concerns. For anyone considering Pointe Lookout, these firsthand accounts suggest that outcomes may vary dramatically from one resident to the next, and that close, ongoing oversight by families and consistent, well-supported staffing are likely crucial to the experience.
130 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Point Lookout Nursing & Rehab in Hollister, MO is an exceptional assisted living community that provides skilled nursing facility care to its residents. Our goal is to ensure that every individual receives personalized and compassionate care in a comfortable environment.
Our community offers a range of amenities to enhance the quality of life for our residents. The facility is fully air-conditioned for optimal comfort, and we also have a beauty salon where residents can pamper themselves. Each room is equipped with cable or satellite TV, and there is a computer center for those who wish to stay connected online. Our dining room offers restaurant-style dining with delicious meals prepared by our talented chefs. Residents can also enjoy various recreational activities in our gaming room and small library.
We understand the importance of maintaining an active lifestyle, which is why we provide numerous care services to assist residents with their daily activities. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes, including special dietary restrictions and medication management.
At Point Lookout Nursing & Rehab, we prioritize the well-being of our residents. We have a wellness center equipped with fitness equipment where residents can engage in exercise programs tailored to their needs. Additionally, we provide transportation arrangements for any necessary appointments or outings.
Our community is conveniently located near several amenities and services that enrich the lives of our residents. There are two cafes nearby for socializing or enjoying a cup of coffee outside the facility. Four parks offer opportunities for outdoor relaxation and recreation, while eight pharmacies ensure easy access to medications. With 21 physicians close by, residents can receive prompt medical attention when needed. Moreover, there are plenty of options for dining out as 54 restaurants are within reach of our community. For those needing transportation assistance or seeking spiritual guidance, two transportation services and three places of worship are nearby.
At Point Lookout Nursing & Rehab, we strive to create a warm and nurturing environment where residents can thrive. With our comprehensive care services, top-notch amenities, and convenient location, we provide the support and care that individuals deserve in their assisted living journey.
Located in Hollister, Missouri, this area offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable living environment. With several restaurants nearby, including familiar chains like McDonald's and Taco Bell, as well as options for fine dining at the Keeter Center at College of the Ozarks, residents can enjoy a range of dining experiences. Additionally, there are pharmacies within a short distance for easy access to medication and healthcare supplies. For medical care, there are several physicians' offices and hospitals close by, providing peace of mind for any potential health needs. The area also features beautiful parks such as Lakeside Forest Wilderness Area and North Beach Park, offering opportunities for outdoor recreation and relaxation. Places of worship are nearby for spiritual fulfillment, and cafes like Panera Bread provide convenient spots for socializing with friends. With transportation options like U-Haul available, seniors can easily access essential services and explore the surrounding area. Overall, this part of Hollister provides a well-rounded living environment with amenities to support a fulfilling lifestyle in retirement.
Point Lookout Nursing & Rehab is located at 11103 Historic Highway 165, Hollister, MO 65672 in Taney County, Missouri
Point Lookout Nursing & Rehab on seniors.fyi includes 5 photos including images showing interior, living room, nursing home, healthcare, facility, physical therapy, exercise equipment, television, and more.
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
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