Point Lookout Nursing & Rehab in Hollister, MO

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Point Lookout Nursing & Rehab in Hollister, MO

Information last verified:

11103 Historic Highway 165, Hollister, MO 65672

For more information about senior living options: (844) 490-3973

3.6 from 21 reviews
5 stars
13
4 stars
0
3 stars
1
2 stars
0
1 stars
7

Overall Review of Point Lookout Nursing & Rehab

Pros

  • pro The facility has a great appearance with friendly and attentive staff.
  • pro The environment is welcoming, with the facility smelling nice and staff smiling.
  • pro Families would not hesitate to place a loved one there.
  • pro Pointe Lookout is considered one of the best nursing and rehab facilities.
  • pro The facility is very nice, and the staff are friendly and attentive.
  • pro The site offers a beautiful view of the Ozarks.
  • pro Residents receive excellent care from every staff member.
  • pro The facility is clean, and the food is great.
  • pro Staff truly care for each resident as if they were family.
  • pro Megan is a hardworking, respectful CNA who goes above and beyond for residents.

Cons

  • pro The facility is described as a horrible place to have a loved one, with food that is not worth eating.
  • pro Residents were reportedly left lying in bed for long periods, and their roommate had the same complaint.
  • pro The room was not cleaned and was filthy.
  • pro The building interior looked questionable, with a non-working TV and horrible cell coverage.
  • pro Meals were poor and the dining experience was bad, leading reviewers to say it is not a place for a loved one.
  • pro Unless someone is there to monitor their loved one, this facility is not recommended.
  • pro One reviewer warned that sending a loved one here would be a horror story.
  • pro A former patient reported overmedication, lack of physical therapy, missed meals, and an infection.
  • pro The facility was described as having roaches, a nasty smell, and a director of nursing who would not listen to complaints.
  • pro There were chronic understaffing issues, with as few as one CNA for 26 patients, and dietary budgets that were too low.

Review

Point Lookout Nursing & Rehab in Hollister, MO is best suited for families that can stay actively involved and advocate on a daily basis, and for residents who value a clean, appealing setting with opportunities for meaningful interaction. This community rewards oversight and consistent follow-through from family members, as care quality appears to swing with staffing and leadership presence. For those needing very high-acuity care, intensive memory-care programming, or unwavering, hands-on 24/7 supervision, alternatives should be considered.

On the plus side, the facility’s appearance and atmosphere frequently earn praise. Several families report a pleasant, home-like environment with a nice view of the Ozarks and a welcoming feel upon arrival. When the right staff are on duty, interactions are described as friendly and attentive, and the daily routines, activities, social engagement, and a generally calm dining atmosphere, contribute to a sense of normalcy and comfort for residents. In particular, some staff members are highlighted as especially caring and capable, and the food in certain kitchens is noted as a standout, elevating the overall experience where it counts most.

Yet the most consequential concerns cluster around staffing consistency and accountability. Multiple accounts describe under-staffing, with too few aides for too many residents, and a range of care lapses that include delayed assistance, missed meals, and inadequate attention to basic needs. There are painful reports of dehydration and neglect, and in at least one case a resident was overwhelmed by medication without appropriate oversight. Cleanliness and odor issues are not universal but appear in repeat feedback, and a few reviewers characterize leadership, notably the director of nursing, as unresponsive to complaints. These experiences are not one-off episodes but reflect ongoing risk in day-to-day operations.

The strongest possible offset to these drawbacks comes from the compassionate, hardworking caregivers who show up even under pressure. For every troubling tale, there are several stories of CNAs and dietary staff going above and beyond, examples include individual aides who earn heartfelt gratitude from families and residents alike. When staffing aligns with dedicated personnel, the atmosphere shifts toward standard-of-care that many families would expect in a well-run facility. In those windows, residents receive attentive help, meals are delivered, and routine activities proceed with a level of warmth that can feel transformative for a loved one who needs regular human contact.

From a decision standpoint, Point Lookout should be weighed against the likelihood of consistent, reliable staffing and transparent, responsive leadership. Families who can supervise daily or near-daily will likely see the best outcomes and feel confident in the care when the right team is present. Those who cannot monitor care closely should brace for variability and consider alternatives with stronger, more stable staffing models and clearer accountability. Memory-care needs or complex medical conditions further tilt the balance toward facilities with proven, dedicated memory programs and stronger risk management.

Final guidance: use a structured, time-bound visit process to evaluate fit. Schedule tours at different shifts to observe staffing patterns and talk directly with current residents’ families about their experiences. Probe for specifics on meal quality, cleanliness, and responsiveness, and request to review recent incident logs and the nursing schedule. If a truly attentive, consistent team is visible and engaged, Point Lookout can deliver commendable value; if not, families should pivot to options with demonstrated reliability and fewer red flags in daily care. The right choice hinges on whether ongoing advocacy is feasible and whether the care ecosystem can deliver dependable, compassionate service every day.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Point Lookout Nursing & Rehab in Hollister, MO is an exceptional assisted living community that provides skilled nursing facility care to its residents. Our goal is to ensure that every individual receives personalized and compassionate care in a comfortable environment.

Our community offers a range of amenities to enhance the quality of life for our residents. The facility is fully air-conditioned for optimal comfort, and we also have a beauty salon where residents can pamper themselves. Each room is equipped with cable or satellite TV, and there is a computer center for those who wish to stay connected online. Our dining room offers restaurant-style dining with delicious meals prepared by our talented chefs. Residents can also enjoy various recreational activities in our gaming room and small library.

We understand the importance of maintaining an active lifestyle, which is why we provide numerous care services to assist residents with their daily activities. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes, including special dietary restrictions and medication management.

At Point Lookout Nursing & Rehab, we prioritize the well-being of our residents. We have a wellness center equipped with fitness equipment where residents can engage in exercise programs tailored to their needs. Additionally, we provide transportation arrangements for any necessary appointments or outings.

Our community is conveniently located near several amenities and services that enrich the lives of our residents. There are two cafes nearby for socializing or enjoying a cup of coffee outside the facility. Four parks offer opportunities for outdoor relaxation and recreation, while eight pharmacies ensure easy access to medications. With 21 physicians close by, residents can receive prompt medical attention when needed. Moreover, there are plenty of options for dining out as 54 restaurants are within reach of our community. For those needing transportation assistance or seeking spiritual guidance, two transportation services and three places of worship are nearby.

At Point Lookout Nursing & Rehab, we strive to create a warm and nurturing environment where residents can thrive. With our comprehensive care services, top-notch amenities, and convenient location, we provide the support and care that individuals deserve in their assisted living journey.

Nearby Places of Interest

Located in Hollister, Missouri, this area offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable living environment. With several restaurants nearby, including familiar chains like McDonald's and Taco Bell, as well as options for fine dining at the Keeter Center at College of the Ozarks, residents can enjoy a range of dining experiences. Additionally, there are pharmacies within a short distance for easy access to medication and healthcare supplies. For medical care, there are several physicians' offices and hospitals close by, providing peace of mind for any potential health needs. The area also features beautiful parks such as Lakeside Forest Wilderness Area and North Beach Park, offering opportunities for outdoor recreation and relaxation. Places of worship are nearby for spiritual fulfillment, and cafes like Panera Bread provide convenient spots for socializing with friends. With transportation options like U-Haul available, seniors can easily access essential services and explore the surrounding area. Overall, this part of Hollister provides a well-rounded living environment with amenities to support a fulfilling lifestyle in retirement.

Restaurants

  • McDonald's (0.2 miles)
  • Taco Bell (0.3 miles)
  • Keeter Center at College of the Ozarks (0.4 miles)
  • La Hacienda (1.6 miles)
  • Hong Kong Buffet (2.1 miles)
  • Hurts Donut Co. (2.2 miles)
  • Thai Thai Cuisine (2.3 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Walmart Pharmacy (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • Lakeland Medical Equipment (3 miles)
  • Family Pharmacy (3.6 miles)
  • Lakeland Pharmacy (3.8 miles)
  • Family Pharmacy (3.8 miles)

Physicians

  • Agape Primary Care (1.3 miles)
  • Institute of Beauty and Women's Health (2.5 miles)
  • DR Rebecca Pearson (2.6 miles)
  • St John's Clinic (2.8 miles)
  • Branson Dialysis (3 miles)
  • Branson Nephrology (3 miles)
  • Skaggs Maintenance (3 miles)

Parks

  • Lakeside Forest Wilderness Area (2.1 miles)
  • North Beach Park (3.1 miles)
  • Moonshine Beach Park (4 miles)
  • Table Rock State Park (4.2 miles)

Hospitals

  • Desai Saralkumar MD Ozark Valley Medical (2.2 miles)
  • Skaggs Regional Medical Center (2.5 miles)
  • Skaggs Cancer Center (3.1 miles)
  • Lester E. Cox Medical Centers (3.7 miles)
  • Skaggs Community Health Center (3.8 miles)
  • Va Clinic (4 miles)

Places of Worship

  • Our Lady of the Lake Catholic Church (2.3 miles)
  • First Presbyterian Church of Branson (2.6 miles)
  • Morningside Church (4 miles)

Cafes

  • Panera Bread (2.5 miles)
  • Carly's Healthy Cuisine (2.7 miles)

Transportation

  • U-Haul Neighborhood Dealer (3.2 miles)
  • U-Haul (3.8 miles)

Frequently Asked Questions

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