Forsyth Residential Care Ctr

Pros

• The staff at Forsyth are among the most caring.
• Forsyth has very caring staff and a consistent team.
• Kara Brown, April, and Ryan were absolutely wonderful with him.
• It was the best place for Grandpa Glen Brown; he loved everyone.
• The staff are caring and work with families to ensure comfort and a positive atmosphere.
• The grandma's staff were very good with her; they have great senses of humor and care; the facility is cleaner than typical nursing homes.
• Absolutely the best nursing/rehab facility; they went above and beyond for my mother.
• The staff are friendly and efficient, and the office is very helpful.

Cons

• The reviewer would give zero stars, describing the grandmother's experience as horrible and alleging abuse and neglect at the facility.
• The reviewer claimed long wait times for assistance, noting that a patient with limited mobility had to scream to get help and was often left in soiled diapers.
• The reviewer stated call lights were frequently unanswered and that staff were too thin to provide adequate care.
• The reviewer criticized communication, recounting that a family was not told about a relative's passing and only learned through an outside source.
• The reviewer said the food was terrible and that there was not enough staff to support residents.
• The reviewer stated they would not recommend the facility and described experiences of abuse and neglect.

Review

Forsyth Rehab and Nursing appears to be a place of strong contrasts, where many families sing praises about the people who work there, even as others recount troubling experiences that raise serious concerns. Across the board, families note that the facility hosts a mix of exceptionally caring individuals and situations that have left them deeply frustrated or distressed. The messages converge on one theme: staff warmth and competence can make a world of difference, but staffing, communication, and quality of care issues can dramatically shape the overall experience.

On the most positive end, several reviews highlight caregivers who truly get to know residents and treat them with personal attention. One family member described "great staff that not only takes care of you, they get to know you," and another thanked Forsyth for "some of the most caring staff" and for the consistency of the team. Specific names recur with gratitude - Kara Brown, April, and Ryan were singled out as "absolutely wonderful" with a 91-year-old veteran who needed rehab after surgery. Families describe these caregivers as personable and genuinely focused on the resident's well-being, with one noting that Grandpa Glen Brown "loved everyone." There is also praise for the way the staff collaborated with families to keep patients comfortable and in a positive atmosphere, and for the overall cleanliness and absence of unpleasant odors, which are often the visible markers of a well-run facility.

Several reviews extend this warmth to longer-term experiences. A family member caring for a mother who has been there for six months called the staff "very friendly" and noted the office and administrative teams as helpful with questions. The facility's medical leadership also receives praise: physicians who round on-site and strive to deprescribe unnecessary or potentially harmful medications. The sense of teamwork extends beyond dedicated CNA and aide staff to include coordinated outside-provider visits, suggesting a culture where the care team works together to keep residents well and families informed. Cleanliness and upkeep are repeatedly cited as strengths, reinforcing the impression of a facility that, when staffed and managed well, can provide a supportive and reassuring environment for both residents and loved ones.

Yet the picture is not uniformly rosy. Several reviewers recount experiences that call into question staffing levels and responsiveness. A caregiver described a stay where a husband's rehab was impeded by vertigo and vomiting, with staff that felt understaffed and a pattern of call lights going unanswered. The reviewer recounts being forced to sit with a vomiting patient in a wheelchair and even to tend to hygiene themselves due to slow response times, ending with significant weight loss and an ambulance transfer. In another instance, a reviewer notes a breakdown in care on the rehab wing, with a dismayed sentiment that nine days in the rehab program yielded little rehabilitation and left them facing additional out-of-pocket costs. These accounts underscore a recurring anxiety about whether residents receive timely assistance, especially when their needs are urgent or more complex.

Other practical care issues are raised as well. Laundry problems - mislabeling clothes, items going astray, and socks not being returned - are cited as frustrating annoyances that threaten a resident's sense of dignity and personal belongings being treated with respect. Food quality and staffing also surface in several reviews: one reviewer states the food is terrible and that there is insufficient help, while another acknowledges that most aides are excellent even if there are a few exceptions. Some reviewers caution that questioning medications can lead to friction with staff, suggesting that communication and collaborative decision-making could benefit from improvement in some interactions.

The most troubling and highly publicized concerns revolve around severe allegations of neglect and a lack of transparency. A review claims a grandmother experienced abuse and neglect, with a call for state health involvement, describing it as a situation that left the reviewer feeling physically sick. Another reviewer recounts a grandmother who was not given timely care for incontinence and was left waiting for hours, with call buttons ignored and staff rushing in only when she cried out loudly. The overarching theme in these accounts is that staffing pressures may be compromising basic standards of care, and that some families feel misled or inadequately informed by leadership during critical times.

The most heartbreaking and final note appears in a review about a mother who passed away while in Forsyth Rehab. The reviewer alleges that staff did not inform the family promptly about the patient's final stages or death, citing a lack of updated contact lists and a delayed notification that contrasted with being told about Covid-related closures. The reviewer's anger and disappointment are palpable, coloring the institution's reputation for at least one family as a place they would not willingly return to or recommend. Other positive testimonials in the same space show trust in the facility's capacity to care well for others, illustrating the double-edged nature of the community's experiences.

In summary, Forsyth Rehab and Nursing is depicted as a place where caring, personable staff can deliver remarkable, family-centered care and everyday acts of kindness, alignment with resident needs, and clean, well-kept surroundings. At the same time, multiple reviews raise red flags about staffing adequacy, responsiveness, the effectiveness of rehabilitation, food service, laundry management, and the handling of difficult communications with families - especially in crisis moments or end-of-life situations. For families considering Forsyth, these narratives suggest a need to ask pointed questions: what is the patient-to-staff ratio on each shift, how quickly are call lights answered, how is medication management handled and reviewed, what is the plan for ongoing rehabilitation, and how will families be kept informed in urgent or sensitive changes in status? The facility appears capable of providing outstanding care when staff are available and engaged, but the experiences documented also serve as a cautionary reminder of how vital consistent staffing, clear communication, and attentive oversight are to delivering safe, compassionate elder care.

Places of Worship

• Ponce Pentecostal Church (0.6 miles)
• Faith Assembly of God Church (4 miles)
• Forsyth Christian Church (4.5 miles)
• First Presbyterian Church of Branson (4.9 miles)
• Our Lady of the Lake Catholic Church (5.5 miles)
• Morningside Church (6.8 miles)

Physicians

• Bridges Medical Services (1.9 miles)
• Skaggs Family Health Clinic (4.8 miles)
• Branson Nephrology (4.8 miles)
• Branson Dialysis (4.8 miles)
• Branson Cardiovascular Associates (4.8 miles)
• Skaggs Maintenance (4.9 miles)
• Branson Dermatology (5 miles)

Transportation

• U-Haul (2.9 miles)

Pharmacies

• Family Pharmacy (3.1 miles)
• Family Pharmacy (3.2 miles)
• Lakeland Medical Equipment (4.8 miles)
• CVS Pharmacy (5.1 miles)
• Walmart Pharmacy (5.3 miles)
• Good Neighbor Pharmacy (5.3 miles)
• Lakeland Pharmacy (5.9 miles)

Restaurants

• Two Fat Daddy's BBQ (3.1 miles)
• Beverly's Steakhouse & Saloon (3.5 miles)
• Guy Fieri’s Branson Kitchen and Bar (4.5 miles)
• White River Fish House (4.5 miles)
• Qdoba Mexican Eats (4.6 miles)
• Sit By Me Bakery (4.6 miles)
• Farm House Restaurant (4.7 miles)

Parks

• North Beach Park (4.5 miles)
• Branson, Parks & Recreation Department (6.2 miles)
• Lakeside Forest Wilderness Area (6.4 miles)

Cafes

• Carly's Healthy Cuisine (4.8 miles)
• Panera Bread (7.3 miles)

Hospitals

• Skaggs Cancer Center (4.8 miles)
• Skaggs Regional Medical Center (4.8 miles)
• Lester E. Cox Medical Centers (5.3 miles)
• Skaggs Community Health Center (5.6 miles)
• Desai Saralkumar MD Ozark Valley Medical (5.8 miles)
• Va Clinic (6.5 miles)