Vicksburg Medical Ctr Snf

Pros

• Dr. Brown and the entire staff are professional, friendly, and timely.
• The clinic's new location shows noticeable improvements, with short wait times and attentive care from Dr. Marie Allen.
• Ava Christian is described as sweet, helpful, and making patients feel like family, showing genuine care for health.
• The staff are consistently professional, helpful, and friendly, addressing problems and providing appropriate referrals.
• The clinic is regarded as a "best kept secret" in Vicksburg, reflecting high satisfaction.
• The overall energy at the clinic is positive, with patients leaving happy and appreciative of the care received.

Cons

• The front desk clerk asks customers to verify personal information out loud, which could expose them to identity theft.
• The clinic charges a $25 fee before patients leave, regardless of insurance.
• The nurse practitioner was supposed to see patients, but that did not happen when they arrived.
• The clinician was reportedly off her psychiatric meds, despite sobriety.
• Ms. Taylor allegedly stated that resources would never be wasted on addicts, signaling a stigmatizing attitude.
• People who actually need help cannot get it there.
• The staff were described as unprofessional and rude, and there was poor customer service with a claim of running out of tests.
• The clinic refused to delete online registration data and hung up when asked, raising questions about legitimacy.

Review

A single clinic in Vicksburg seems to generate a broad spectrum of patient experiences, from warm praise for individual caregivers to sharp disappointment with administration and logistics. On one end of the experience, people speak warmly of the care they received, the time taken with them, and the way certain staff members made them feel seen and valued. On the other, there are persistent complaints about privacy, miscommunication, and inconsistent service that left some patients feeling dismissed or misled. Taken together, the views create a complex portrait of a facility where human compassion is evident in some corners while bureaucratic friction and inconsistent policy enforcement hamper people who are trying to take care of their health.

First, privacy and payment practices stand out as recurring concerns. One reviewer notes a front desk policy that requires verifications done out loud, which strikes them as an easy way for others to capture personal information. The same account touches on a rigid financial gatekeeping: "insurance or not you have to pay $25 before you leave." The implication is that administrative steps blur personal privacy and introduce a cost that may feel opaque or burdensome to patients who are simply trying to get care. This mix of privacy risk and upfront charges is portrayed as an ongoing feature of the patient experience, coloring subsequent interactions with the clinic.

The narrative of care quality also includes a clash between promised services and actual availability. A reviewer recounts an expectation set by a nurse practitioner who would address mental health needs, only to find upon arrival that the service was not available. The frustration is amplified by a blunt, morally charged remark about how resources are allocated to addicts: "Ms Taylor informed us that resources would NEVER be wasted on addicts, no matter how long they have been sober. SHAME ON YOU PEOPLE!!" The sentiment reveals a perceived bias and a barrier to care that extends beyond the clinic's doors, painting a picture of stigma that some patients feel they must endure rather than receive help. Even as these accusations are strong, they are presented as a direct quote from a staff member, underscoring the hurt and disillusionment some patients carry after such encounters.

Amid the criticisms, there are clear anchors of warmth and professionalism that several patients highlight with strong, almost testimonial language. One reviewer singles out Ava Christian, describing her as "so sweet" and as someone who goes the extra mile to answer questions and make patients feel like family. The praise doesn't stop there: they say she genuinely cares about a patient's health and well-being. Meanwhile, Dr. Brown and the entire staff are praised in another note for being "professional, friendly & TIMELY," suggesting reliable clinical competence and courteous service in some visits. Across these accounts, the human touch - the kindness, patience, and attentiveness of certain staff members - receives consistently positive emphasis, even as broader administrative issues persist.

A sense of improvement and positive momentum is also present in reports about newer locations and updated service delivery. One patient notes a marked improvement at a newer clinic site: "I didn't have to wait long to be seen; I was there for less than an hour and I was a walk-in." They describe fast attention and a shift in energy, with Dr. Marie Allen being praised for taking time and delivering care. The overall impression is that, when the clinic can align staffing, space, and scheduling smoothly, patients leave with a sense that they have received meaningful, attentive care. The enthusiasm in this part of the narrative reinforces the idea that quality care is absolutely obtainable within this system, even if access and administration can sometimes get in the way.

On the flip side, there are troubling experiences tied to urgent public health services, particularly around COVID-19 testing. Several patients recount inconsistent experiences with appointments and supply. One visit describes scheduling for a COVID-19 test that never materialized because the clinic ran out of tests the moment a patient arrived, with a staff member claiming that tests had just run out despite the clinic opening earlier. The frustration is compounded by the perception of poor customer service - rudeness and a lack of transparency, with a blunt indictment that the place "needs to be shutdown." A similar thread appears in a separate review about rapid COVID testing: after online registration, the patient is told rapid tests aren't available, then asked to register again, and ultimately experiences a breakdown in information flow. The online data handling adds to the sense that the clinic's systems may be ad hoc or poorly coordinated, leaving patients feeling vulnerable and suspicious about the clinic's legitimacy.

Another troubling vignette concerns the handling of patient information and consent during online registration. A patient explains registering online, later asked to return for a rapid test, and then discovering that the clinic did not administer rapid tests. The same patient requests deletion of their online registration data, only to be told, "We don't do that," followed by being hung up on when they pressed for an explanation. This exchange leaves an imprint of distrust around data privacy and the clinic's responsiveness, further intensifying concerns about legitimacy and respect for patient autonomy.

Despite these darker notes, there remains a chorus of encouragement and positive critique that highlights what works well. A patient who describes themselves as having been treated at the clinic multiple times appreciates the professional demeanor of the staff, noting that problems were addressed and referrals were made as needed. Their takeaway is optimistic, calling the clinic a "best kept secret in Vicksburg," which signals a sense that this facility can be a hub of effective medical care when the stars align - staffing is aligned, patients are seen promptly, and clinicians deliver compassionate, thorough care. The closing question, "What are the hours, what time they close?" hints at a practical curiosity that underscores the ongoing need for clear, accessible information about clinic operations.

Taken together, the reviews paint a nuanced portrait of a clinic that can be exemplary in the care it delivers through certain providers, while simultaneously struggling with privacy concerns, inconsistent service, and communication gaps that undermine trust. The most compelling takeaway is the undeniable impact of individual caregivers - like Ava Christian and Dr. Marie Allen - whose kindness, attentiveness, and time with patients stand in stark contrast to the frustrations voiced about front-desk practices, policy inconsistencies, and administrative bottlenecks. This mix of strengths and shortcomings suggests a facility where patient outcomes depend as much on the specific staff you encounter as on the systems in place to support them. For patients seeking care, the message is clear: you may encounter a team that treats you with genuine warmth and competence, but you should also be prepared for variability in how information is managed, how services are offered, and how quickly you can access what you need.

This part of Vicksburg, Mississippi, offers a range of amenities and services that may appeal to seniors looking for a convenient and supportive community. With several hospitals and medical clinics in close proximity, residents have easy access to healthcare facilities. Additionally, there are numerous dining options nearby, including popular chains like Wendy's and Chick-Fil-A, as well as local favorites like Goldies Express BBQ & Catering. The area also boasts several pharmacies for easy prescription pick-ups. For recreational activities, there are parks such as Bazinski Park and the Vicksburg National Military Park within a short distance. Places of worship like Mt Carmel Baptist Church and St George Antiochian Orthodox Church provide spiritual support for those seeking it. Overall, this part of Vicksburg offers a mix of convenience, healthcare access, dining options, and community resources that could make it an attractive choice for senior living.

Hospitals

• Promise Hospital of Vicksburg (0 miles)
• River Region Medical Center West (0.1 miles)
• River Region Medical Center (2.5 miles)
• Parkview Regional Medical Center (2.5 miles)
• Mea Medical Clinic Vicksburg (3.3 miles)
• Madison Parish Hospital (18.1 miles)

Restaurants

• Wendy's (0.2 miles)
• Goldies Express BBQ & Catering (0.3 miles)
• Popeyes Louisiana Kitchen (0.3 miles)
• Newk's Franchise (0.4 miles)
• Whataburger (0.4 miles)
• Chick-Fil-A (0.5 miles)
• Cilantro Mexican Grill (0.5 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Durst Discount Drugs (0.5 miles)
• Battlefield Discount Drugs (1.3 miles)
• People's Drug Store (2 miles)
• Durst Discount Drugs (2.2 miles)
• Walgreens (2.3 miles)
• Corner Drug Store (2.3 miles)

Parks

• Vicksburg Recreation Department (0.5 miles)
• Bazinski Park (0.9 miles)
• Vicksburg National Military Park (2.5 miles)

Physicians

• Vicksburg Pulmonary (0.5 miles)
• Better Living Clinic (0.8 miles)
• Alan Torrey, MD (1 miles)
• Pierce Samuel L MD (1 miles)
• Medical Associates of Vicksburg (1 miles)
• Family Medicine Clinic (1.7 miles)
• All Mississippi Hearing (1.8 miles)

Theaters

• Vicksburg Mall 6 (0.7 miles)

Transportation

• Enterprise Rent-A-Car (0.9 miles)
• Pick Me Up Shuttle Taxi Service (2.4 miles)
• U-Haul (3.8 miles)
• United Airlines (17.6 miles)
• Delta Southern Railroad (18.7 miles)
• Delta Southern Railroad (18.9 miles)

Places of Worship

• Mt Carmel Baptist Church (1.1 miles)
• St George Antiochian Orthodox Church (1.1 miles)
• Pleasant Green Baptist Church (1.5 miles)
• First Methodist Protestant Church (1.9 miles)
• Lighthouse Ministries Church of Vicksburg Mississippi (2.1 miles)
• Mcging Thomas Father (2.1 miles)
• Church of Christ Holiness USA (2.3 miles)

Cafes

• 61 Coffee Shop (2.3 miles)
• Highway 61 Coffeehouse (2.3 miles)
• Southern Sisters Cafe (4 miles)