Senatobia Healthcare & Rehab
Save402 Getwell Drive, Senatobia, MS 38668
For more information about senior living options: (844) 490-3973
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Families described a troubling mosaic of experiences at the facility, with early hopes often giving way to profound concern and outright alarm. Several reviewers spoke of moving a loved one there with the belief that rehabilitation and steady care would help them regain independence, and perhaps even offered their own homes as the benchmark for quality. One member recalled initially placing a parent for rehab with the intention of a short, two- to three-week stay and a promising path to walking again, and they had been told the place was highly recommended. For others, the impression was more mixed: a grandmother reported being treated well, a few individuals complimented a "wonderful team," and a family member who had their mother settled there for rehabilitation noted an overall sense that the facility could be capable and well-meaning. Yet those warmer notes sit beside a chorus of increasingly alarming accounts that paint a very different picture.
A significant portion of the reviews focus on medical and clinical lapses that families say put patients at risk. One reviewer recounted an attempt to obtain hospital care for a lung infection: despite coughing up green mucus, which they interpreted as clear evidence of infection, the nurse practitioner would not authorize a hospital transfer because no X-ray was on file. The patient asserts that they did not even have an X-ray at the facility, yet the NP claimed an order had been placed. This tension between patient needs and seemingly rigid administrative or diagnostic protocols left the reviewer feeling that they should have been hospitalized but were not. In another case, a patient who had a procedure at a different clinic faced scheduling chaos at the facility: a stop to Eliquis appeared to stem from a mix-up in the computer system, leading to a canceled appointment and a sense that "they don't do their jobs." The recurring theme is not simply bad luck but a perception that essential medical oversight and timely interventions were missing when they mattered most.
Concerns about neglect and hygiene surfaced in some of the most distressing anecdotes. One husband described being "very wet," extremely thirsty and hungry, and then falling with no one calling for help. The account goes further to describe feces on his leg, no bath offered, and a bandage soaked with blood, all accompanied by a strong odor. The impression left is of a facility failing to meet basic standards of care, comfort, and dignity in a moment of vulnerability. These episodes are paired with broader grievances about inconsistent staffing and frequent turnover, which reviewers connected to lapses in attention, responsiveness, and accountability.
The most devastating portions of these narratives center on the COVID-19 era, with many reviewers alleging deception, mismanagement, and deadly consequences. A mother's transfer to an outside hospital revealed a concerning sequence: the administration had assured there were no COVID cases and that any positive patients would be quarantined, yet the patient was later said to be COVID-positive with double pneumonia. The hospital stay culminated in the mother's death on November 19, 2020, and reviewers report that no staff or administration member reached out after the hospital admission. The accusation extended beyond isolated miscommunications to a broader claim that the facility concealed an outbreak and continued operations with a high rate of infection among residents. The reviewer stated plainly that the facility was responsible for the mother's death and urged others not to place loved ones there, recounting a long history of daily, unresolved problems and outright lies from leadership.
Another family member recounted a similar lament after their loved one developed COVID-19 pneumonia shortly after being placed for rehabilitation. They reported that no one followed up despite repeated promises of a call back, and they urged others to think twice before entrusting someone they love to the facility. The repetition of "no call backs," delays in communication, and perceived inadequacies in infection control and patient care painted a picture of ongoing risk and systemic failure in the eyes of these families.
Amid these overwhelmingly negative accounts, a few lines offered a counterpoint, hinting at more positive experiences for some individuals. One reviewer mentioned that their grandmother was "good to her" while staying there, and another simply stated that the staff was a "wonderful team to work with." These sentiments suggest that experiences may have been uneven, with some residents feeling respected and well-treated, but others encountering serious safety and quality-of-care concerns that overshadow any moments of satisfaction.
Taken together, the narratives form a complex, often troubling portrait of care. The most consistent threads center on concerns about safety, medical responsiveness, honest and transparent communication, and the management of critical health events. The stories describe a landscape where vulnerable loved ones may be exposed to delays in necessary treatment, questionable decisions about hospital transfers, inconsistent medication management, and a sense that staff fatigue or turnover is undermining the quality of daily care. The COVID-19 episodes amplify these fears, with accusations of misinformation, unaddressed outbreaks, and insufficient outreach after serious events.
For families, the experience seems to have been a roller coaster: initial hope and recommendations giving way to anxiety, anger, and grief when outcomes did not meet expectations or when safety and communication appeared to break down. The contrast between the handful of positive notes - about individuals feeling cared for by some staff or having good moments with the team - and the broader pattern of neglect and alarm underscores the highly mixed reality some families faced. The result is a cautionary picture that prompts readers to weigh not only the physical surroundings and medical capabilities of a facility but also the reliability of its staff, the transparency of its communications, and the diligence of its leadership during crises.
Senatobia Healthcare & Rehab in Senatobia, MS is a premier assisted living community offering a wide range of amenities and care services to enhance the lives of its residents. The community features a beauty salon where residents can pamper themselves, and they can relax and enjoy their favorite shows with cable or satellite TV in their fully furnished private rooms.
Transportation is conveniently provided by the community, both for non-medical needs such as shopping trips or social outings and for medical appointments. In addition, there is a computer center and Wi-Fi/high-speed internet available for residents to stay connected with their loved ones or explore the digital world.
The dining experience at Senatobia Healthcare & Rehab is exceptional, with restaurant-style dining serving nutritious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure that each resident's specific needs are met.
The community also offers various recreational activities to keep residents engaged and entertained. From a fully equipped fitness room to promote wellness and physical activity, to planned day trips and resident-run activities, there is something for everyone. There is also a gaming room, small library, and wellness center for additional leisure options.
Residents' safety is paramount at Senatobia Healthcare & Rehab with 24-hour call systems, supervision, assistance with daily tasks such as bathing and dressing, as well as medication management. A mental wellness program is also in place to support residents' emotional wellbeing.
Conveniently located nearby are several pharmacies, physicians' offices, restaurants, places of worship, and hospitals to provide easy access to essential services.
At Senatobia Healthcare & Rehab in Senatobia, MS, seniors can enjoy a vibrant lifestyle surrounded by a caring staff dedicated to meeting their individual needs while promoting independence and overall wellbeing.
Senatobia Healthcare & Rehab is located at 402 Getwell Drive, Senatobia, MS 38668 in Tate County, Mississippi
Senatobia Healthcare & Rehab on seniors.fyi includes 9 photos including images showing healthcare, building, outdoors, waiting area, grass, parking, trees, outdoor, and more.
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