Great Oaks Rehabilitation And Healthcare Center

Pros

• The staff at Great Oaks Rehabilitation and Healthcare Center is described as caring, friendly, and always willing to assist residents and their families.
• Many reviewers highlight the beautiful, clean facility and its welcoming atmosphere during their loved ones’ stays.
• The therapy department is praised for being amazing, which contributed positively to patients' recovery experiences.
• Residents report enjoying their meals, with one reviewer specifically noting delicious and hot food.
• A family felt that the administrators took a personal interest in each resident, making them feel valued and important during difficult times.
• One reviewer expresses gratitude for the compassionate care received during a painful recovery process, emphasizing the attentiveness of most nurses and staff.
• The facility is recognized as a hidden jewel in Byhalia MS, having recently received an excellent State Survey for quality care.

Cons

• The facility's nurses and cleanliness were reported as inadequate, with instances of poor diaper changing practices.
• Meals provided were described as tasteless and repetitive, leading to concerns about malnutrition among residents.
• Residents experienced long delays in receiving basic care, such as showers and assistance after using bedpans.
• There were allegations of understaffing, causing distress to patients who waited excessively for care.
• Critical medical conditions were reportedly ignored, resulting in severe complications for some residents.
• Families expressed disappointment in communication from staff regarding incidents involving their loved ones' health and safety.
• Instances of negligence, such as failing to adhere to fall risk protocols, were highlighted by multiple reviewers.
• One family member felt the facility made promises that went unfulfilled regarding the care their loved one would receive.

Review

Great Oaks Rehabilitation and Healthcare Center has become a focal point of contrasting experiences among families who have entrusted their loved ones to its care. While some express profound dissatisfaction and concern over the quality of care, others praise the facility for its attentive staff and supportive environment. The reality at Great Oaks appears varied, with significant discrepancies in patient experiences depending on individual circumstances.

For some families, the experience at Great Oaks has been a nightmare. One reviewer recounted how they took their husband out after just one day due to inadequate hygiene practices; specifically, they noted that staff failed to change diapers as promised. Food quality also drew criticism, with reports of hard sandwiches lacking taste. Others echoed similar sentiments about subpar dining options while expressing frustration over understaffing issues that left patients waiting for essential services like showers or assistance with mobility.

In stark contrast, other reviews celebrated the positive experiences their loved ones had at Great Oaks. A family shared how their grandmother felt welcomed from the moment they entered the facility; the Administrator personally introduced himself and established a connection by sharing his own familial story. This review emphasized thorough nursing care and high-quality meals that made residents feel valued during their recovery process. The cleanliness and festive decorations contributed positively to the overall atmosphere, highlighting a sense of community within this nursing home setting.

However, concerns about consistency linger across reviews. Another family described their mother’s disheartening 13-day stay characterized by repetitive meals—specifically bland chicken noodle soup—and distressing delays in receiving timely personal care. Instances of patients remaining in unsanitary conditions were reported, alongside claims of being left waiting too long for assistance despite clear warnings about serious health risks like falls or infections. Such instances raise questions about staffing levels and whether enough resources are available to provide adequate support for every resident's needs.

While some families praised specific departments like therapy for their dedication and effectiveness in aiding recovery after severe injuries, others lamented missed opportunities for rehabilitation due to insufficient attention from caregiving staff. One family's narrative revealed heartbreakingly that their loved one experienced significant health setbacks due to ignored warning signs—their anguish compounded by communication failures regarding medical assessments following incidents within the facility.

It is worth noting that amidst these polarizing narratives lies an underlying issue: trust in healthcare providers remains paramount when placing vulnerable individuals into rehabilitation facilities like Great Oaks. With numerous accounts showcasing both commendable care and alarming neglect, prospective families may find themselves navigating a difficult decision-making process influenced heavily by anecdotal evidence from previous residents' experiences.

Ultimately, it is clear that Great Oaks Rehabilitation and Healthcare Center embodies both hope and disappointment—a duality reflecting broader challenges within long-term care facilities across the nation where standards may vary widely based on leadership decisions, staffing adequacy, operational policies, or other systemic issues affecting quality control measures crucial for patient well-being. Whether potential residents’ experiences unfold favorably or adversely depends largely on various factors that continuously shape life inside such facilities dedicated to healing but sometimes faltering under pressure.

Physicians

• Northeast Mississippi Health Care (0.8 miles)
• McClatchy Medical Center (8.3 miles)
• Old Towne Medical (9.4 miles)
• Levy Dermatology PC (11.7 miles)
• Collierville Family Medical Center PC (12 miles)
• Southern Tennessee Eye Specialists (12.1 miles)
• Integrity Oncology (12.3 miles)

Pharmacies

• Walgreens (8.1 miles)
• CVS Pharmacy (8.4 miles)
• Walgreens (11.2 miles)
• Walgreens (12 miles)
• Walgreens (12.2 miles)
• Walgreens (12.5 miles)
• Walgreens (13.2 miles)

Restaurants

• Sonic Drive-In (8.4 miles)
• Mississippi Ale House (9.4 miles)
• Sonic Drive-In (9.5 miles)
• Mis Pueblos Mexican Restaurant (10.4 miles)
• Abbay's (10.4 miles)
• Wendy's (10.4 miles)
• McDonald's (10.7 miles)

Cafes

• Starbucks (10.2 miles)
• Cheffie's Cafe (11.3 miles)
• Carrington Oaks Coffeehouse (11.4 miles)
• Starbucks (11.9 miles)
• Starbucks (12.3 miles)
• Java Cafe (13.5 miles)

Parks

• Collierville Dog Park (11.5 miles)
• H.W. Cox Park (13.3 miles)
• W.C. Johnson Park (14.4 miles)
• Cameron Brown Park (16.1 miles)

Theaters

• Malco Towne Cinema (12.2 miles)

Places of Worship

• Collierville First Baptist (13.1 miles)
• St Paul Cme Church (14.5 miles)
• New Hope Village (15.3 miles)
• Redeemed Fellowship Ministries (15.4 miles)
• Grace Evangelical Church (15.5 miles)
• Pleasant Grove MB Church (15.8 miles)
• Asbury United Methodist Church (15.9 miles)

Transportation

• BNSF Railyard (15 miles)
• BNSF Intermodal Facility (15.6 miles)

Hospitals

• Marshall County Health Center (16.2 miles)