The Goldton At Southhaven in Southaven, MS

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The Goldton At Southhaven in Southaven, MS

2782 Star Landing Road E, Southaven, MS 38672

For more information about senior living options: (844) 490-3973

4.1 from 83 reviews
5 stars
61
4 stars
3
3 stars
1
2 stars
3
1 stars
15

Assisted Living Memory Care

Overall Review of The Goldton At Southhaven

Pros

  • pro The Goldton at Southaven has a welcoming, friendly staff who greet residents and make them feel at home.
  • pro The food at The Goldton is great and there are numerous activities for residents to enjoy.
  • pro The Executive Director, Lorenzo Dorse Jr., is dedicated, accommodating, and always ready to help.
  • pro Antoinette Douglas, the Wellness Director, provides meticulous attention and responds quickly to concerns.
  • pro The facility is very clean and safe, with staff who are consistently caring and knowledgeable.
  • pro Families feel comforted knowing their loved ones are well cared for at The Goldton.
  • pro The Goldton is a wonderful place for memory care or assisted living, with leadership going above and beyond.
  • pro Lifepointe Village in Southaven is a tremendous blessing, providing excellent care and peace of mind for families.
  • pro The Lifepointe Village staff are kind, professional, and genuinely care about residents' well-being.
  • pro The activities at Lifepointe Village, including art and music, support residents' mental and physical wellness.

Cons

  • pro The Goldton is described as unsafe and unable to keep residents safe, with a 91-year-old mother breaking her hip after admission.
  • pro A reviewer called The Goldton "borderline elderly abuse," noting the regional office did nothing to fix ongoing issues, including meals being forgotten and repeated medication errors.
  • pro It is alleged that the facility lacks essential emergency equipment, with no oxygen or defibrillator, and staff taking up to 30 minutes to respond.
  • pro The facility reportedly suffers from high turnover and understaffing, with many caregivers not properly trained or certified, leading to poor care.
  • pro Neglect and hygiene problems are claimed, including feces left on bathroom floors and a resident losing about 50 pounds due to not being escorted to meals.
  • pro Security concerns were raised, such as back doors left open and reports of crime in the area, suggesting residents were not adequately protected.
  • pro Several reviews accuse management of ignoring concerns and engaging in privacy violations or cover-ups.
  • pro Some reviewers urge that the place be shut down and warn others not to bring their loved ones there.

Review

The Goldton at Southaven is best suited for families that prioritize a warm, activity-rich environment where staff relationships feel personal and leadership is visibly engaged. It works well for residents who benefit from social programming, a clean and homelike setting, and open lines of communication with a hands-on administrator and wellness team. This community often shines for memory care or assisted living needs when families want daily reassurance that staff know their loved one by name, are responsive to questions, and can help families navigate the care journey with confidence.

Those who may want to consider alternatives are families for whom safety consistency and staffing stability are non-negotiables. If there is a priority on a flawless safety track record, predictable daily care, or transparent accountability, it's prudent to compare options with steadier staffing levels, clearer incident reporting, and a demonstrable absence of high turnover in leadership or frontline roles. Families with elevated medical needs or a low tolerance for reports of care gaps will want to scrutinize options beyond The Goldton.

On the upside, reviewers repeatedly highlight a genuine warmth among staff, a welcoming atmosphere, and robust opportunities for engagement. The leadership team - notably the Executive Director and the Wellness Director - are singled out for accessibility, prompt communication, and hands-on problem solving. Residents praise the meals, the variety of activities, and the overall cleanliness and safety of a well-kept facility. When these elements align, families experience real peace of mind knowing that their loved ones are surrounded by caring people who treat residents like family.

Yet the narrative is not one-sided. A subset of reviews details serious concerns about safety and consistency: early injuries that required hospitalization, delays in emergency transport, medication errors, and perceptions of understaffing that affect timely assistance. Other accounts describe high turnover, management challenges, and variability in the quality of care across shifts. There are even warnings from some families about odors, inconsistent hygiene, and gaps in emergency readiness, including equipment questions and fire-safety considerations. Taken together, these reports point to real risk that the day-to-day experience can swing based on staffing and supervision.

The pros - staff warmth, strong leadership presence, and a lively activity calendar - offset some burden of risk by delivering daily quality of life, meaningful connections, and reliable family communication. For residents who tolerate occasional inconsistency in care and who can rely on regular check-ins and a responsive care plan, The Goldton can feel like a true home where residents flourish and families sleep better at night. However, the same strengths do not fully neutralize the concern that care quality can wax and wane with staffing levels, nor do they erase the possibility of safety lapses that require diligent, ongoing oversight from families and administrators alike.

For families considering The Goldton, a prudent path is to conduct a thorough, opinionated tour and press hard for specifics: current staff-to-resident ratios on each shift; recent incident logs and how they were addressed; evidence of ongoing staff training and supervision; up-to-date emergency equipment and procedures; and a clear, credible plan for long-term medical oversight. Meet with the Executive Director and the Wellness Director in detail; talk to several current residents and family members about day-to-day realities; and review recent state inspections and any corrective actions. If choosing Goldton, set expectations upfront, insist on transparent communication, and establish a regular cadence of care-plan reviews. If certainty about consistent safety and staffing is non-negotiable, explore alternatives with stronger, verifiable records in those domains.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Memphis International (10 miles away) Memphis International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Goldton At Southhaven is an assisted living community located in Southaven, MS. Our community specializes in providing memory care services for individuals with Alzheimer's disease or other forms of dementia. We offer a range of amenities to ensure the comfort and well-being of our residents.

Each apartment is fully furnished and equipped with cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Our outdoor space includes a beautiful garden where residents can relax and enjoy nature.

Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate care for our residents. Specialized memory care programming is offered to address the unique needs of individuals with dementia.

Meal preparation and service are provided, taking into consideration any special dietary restrictions or requirements. Medication management is also available to ensure proper administration of medications. We have a mental wellness program in place to promote cognitive stimulation and engagement among our residents.

Transportation arrangements can be made for medical appointments, ensuring that our residents have easy access to healthcare services. Additionally, there are parks, pharmacies, and restaurants located nearby for the convenience of both residents and their families.

At The Goldton At Southhaven, we strive to create a welcoming and supportive environment for individuals with memory impairments. Our resident-run activities and scheduled daily activities provide opportunities for socialization, recreation, and enrichment.

We invite you to visit us at The Goldton At Southhaven to see firsthand the exceptional care we provide in a comfortable setting tailored specifically for those with memory care needs.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (2 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (4 miles)
  • Walgreens (4.6 miles)
  • CVS Pharmacy (4.9 miles)
  • Walgreens (5.8 miles)
  • Walmart Pharmacy (6.5 miles)

Restaurants

  • McDonald's (3.9 miles)
  • Sonic Drive-In (4.2 miles)
  • Huey's Restaurant (4.9 miles)
  • Chick-Fil-A (5 miles)
  • Memphis Barbecue Company (5.4 miles)
  • Arby's (5.4 miles)
  • Popeyes Louisiana Kitchen (5.7 miles)

Parks

  • Central Park (4.8 miles)
  • Sea Isle Neighborhood (14 miles)

Physicians

  • Diagnostic Imaging Specialists (5.4 miles)
  • Diagnostic Ultrasound Consultants (5.4 miles)
  • Mid-South Anesthesia Consultants (5.5 miles)
  • Southcrest Women's Healthcare (5.5 miles)
  • Gastro One (5.5 miles)
  • Horn Lake Family Practice (7.3 miles)
  • Old Towne Medical (7.4 miles)

Hospitals

  • Baptist Memorial Hospital (5.6 miles)
  • Saint Francis Hospital (14 miles)

Cafes

  • Starbucks (6.7 miles)

Transportation

  • BNSF Railyard (8.5 miles)
  • BNSF Intermodal Facility (8.7 miles)
  • Delta Sky Club (9.9 miles)
  • Memphis International Airport (MEM) (10 miles)
  • TSA Security Check Point (10 miles)
  • National Car Rental (10.2 miles)
  • Memphis International Airport Crew Room (10.4 miles)

Places of Worship

  • Twin Lakes Baptist Church (9 miles)
  • Emmanuel United Methodist Church (13.6 miles)
  • White Station Church of Christ (13.9 miles)
  • Holy Trinity Community (14.4 miles)

Frequently Asked Questions

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Related Resources

  • do dementia patients sleep a lotWhy Do Dementia Patients Sleep So Much? Understanding Oversleeping, Stages, and Care Approaches

    Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.

  • when to move from assisted living to nursing home8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care

    The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.

  • best foods for dementia patients to eatNourishing the Mind: Essential Dietary Approaches for Dementia

    Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.