Sunplex Sub-Acute Center in Ocean Springs, MS
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6520 Sunscope Drive, Ocean Springs, MS 39564
For more information about senior living options: (844) 490-3973
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All the workers are amazing. The staff from pre-admissions through caregivers are wonderful and caring. The staff are extremely friendly and helpful. The facility is very clean and always smells good. The nurses are very nice, neat, and compassionate toward the residents. The rehabilitation services are excellent, providing needed therapy and good nursing care.
One reviewer described Sunplex as horrible, noting their dad developed a bedsore that became infected and that staff showed a lack of concern. A family member claimed hygiene was poor and infections were common, with their mother having multiple hospital trips and UTIs that led to sepsis. Another reviewer reported severe delays in pain medication and in arranging a doctor visit for a suspected UTI, with a patient left unattended. A former reviewer described the staff as mostly agency with administration that does not care about residents or staff, and said residents do not receive proper care or medications. A reviewer warned never to bring loved ones there, citing non-responsive staff, rude social workers, and visiting restrictions. A family member recounted their father being left on the floor for over 40 minutes and waiting hours for bathroom assistance, leading to hospitalization. Another account stated the facility ignored phone calls, was understaffed, and had issues with cleanliness and care, including odors and neglect.Sunplex Sub-Acute Center in Ocean Springs, MS is best suited for families seeking a smaller, home-like setting where staff can form genuine, ongoing relationships with residents and where there is a tangible emphasis on rehabilitation services. The community tends to reward families that are willing to stay actively involved, ask questions, and work closely with clinicians to monitor progress. When the right staffing mix is in place, residents have access to attentive caregivers, a clean environment, and a rehab-focused program that can translate into meaningful mobility gains and a smoother return home.
At the same time, clear alternatives deserve consideration for families with higher risk tolerance thresholds or a requirement for consistently stringent oversight. The facility has numerous accounts of delayed responses, understaffing, and lapses in basic care routines, including medication delivery and hygiene. For residents with complex medical needs, frequent infections, or pronounced mobility limitations, larger or more consistently staffed nursing homes, or specialty rehab centers with robust QA processes, may deliver more predictable care and safer daily operations. Home-based options could also be a viable path for those prioritizing continuous, familiar surroundings with steady caregiver support.
The strongest positives cited in favorable experiences include clearly caring, personable staff and a rehab team that helps patients regain function. The building itself is repeatedly described as clean and welcoming, with a home-like atmosphere and satisfactory meals. In this sense, Sunplex can deliver real value when therapy services are well-coordinated and when staff establish trust with residents and families, creating a conducive environment for recovery and progress toward discharge.
However, the major cons are persistent and consequential. Multiple reviews highlight long waits for pain medications, inconsistent responses to alarms or calls, and gaps in critical tasks such as tests or hydration management. Understaffing and reliance on agency personnel can erode continuity of care, making it harder to maintain consistent pain control, infection prevention, and timely treatment. Reports of dehydration, urinary infections, even sepsis, and deficient mouth care point to systemic issues that threaten patient safety and undermine the rehab potential. The impression of administrative indifference in some accounts further complicates the decision, casting doubt on whether problems can be reliably resolved in a timely fashion.
For families evaluating Sunplex, a disciplined due-diligence approach is essential. Arrange candid conversations with the administrator and nursing leadership, request a current staffing snapshot across shifts, and review concrete care plans for wound care, hydration, medications, and meals. Observe call-bell response during a visit, inquire about mouth and dental hygiene routines, and verify how often residents are bathed or refreshed. Seek recent references and cross-check with state inspections to identify any recurring patterns. If possible, visit unannounced during evenings or weekends to gauge real-world operation and responsiveness.
In the end, Sunplex Sub-Acute Center offers a practical option for those prioritizing a smaller, cleaner setting with accessible rehab services and a personable staff presence. The caveat is clear: without reliable staffing, rigorous oversight, and transparent family communication, the risks highlighted in the more troubling reviews can eclipse the potential benefits. For families unwilling to accept variability or who require steadfast medical vigilance, exploring alternatives with stronger staffing consistency and accountability is prudent. If choosing Sunplex, enter with explicit expectations, insist on solid, actionable care plans, and maintain proactive, ongoing dialogue with the care team to safeguard against the gaps that have appeared in other experiences.
73 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gulfport-Biloxi Regional (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunplex Sub-Acute Center in Ocean Springs, MS is a modern and well-equipped assisted living community that offers an array of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a homely and supportive environment, Sunplex Sub-Acute Center is an ideal choice for individuals seeking assistance with daily activities while maintaining their independence.
The community boasts several amenities designed to enhance the quality of life for residents. A beauty salon ensures that residents can enjoy pampering and grooming services without having to leave the premises. The availability of cable or satellite TV keeps residents connected to their favorite shows and entertainment options. Community-operated transportation is provided for easy access to various local destinations such as shopping centers or recreational facilities. The computer center allows residents to stay connected with loved ones through email or social media, while the gaming room provides opportunities for leisure activities.
The dining room at Sunplex Sub-Acute Center offers restaurant-style dining where delicious meals are prepared by professional chefs. Special dietary restrictions can be accommodated, ensuring that residents' unique nutritional needs are met. Additionally, meal preparation and service are available for those who require assistance.
The care services offered at Sunplex Sub-Acute Center emphasize personalized attention and support round-the-clock. A 24-hour call system ensures that help is just a button press away, providing peace of mind to both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management helps ensure that residents take their prescribed medications in a timely manner.
Residents can engage in various activities organized by the community, including fitness programs and planned day trips. Resident-run activities allow individuals to pursue hobbies or interests within the community setting. Concierge services further enhance convenience, offering assistance with various errands or tasks.
Located near several pharmacies, physicians' offices, restaurants, and hospitals, Sunplex Sub-Acute Center provides easy access to essential services and amenities. This prime location ensures that residents can receive necessary medical care, fulfill prescriptions, and enjoy dining options or social outings with ease.
At Sunplex Sub-Acute Center, residents can live comfortably in a well-appointed community that offers a range of amenities and care services tailored to their needs. With a focus on promoting independence, well-being, and engagement, this assisted living community provides the ideal environment for individuals seeking support and assistance in their daily lives.
Sunplex Sub-Acute Center is located at 6520 Sunscope Drive, Ocean Springs, MS 39564 in Jackson County, Mississippi
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