Sunplex Sub-Acute Center

Pros

• The staff at Sunplex are extremely friendly and helpful, creating a welcoming environment for residents.
• The facility is very clean and organized, with pleasant scents that make it feel more like home.
• Residents at Sunplex have access to activities and enjoy healthy, satisfying meals.
• Many reviewers express satisfaction with the compassionate care provided by the nurses at Sunplex.
• The rehabilitation services at Sunplex have proven effective, as evidenced by positive outcomes for residents recovering from injuries.

Cons

• The staff is totally non-responsive and uncaring towards their patients.
• The social worker is rude and does not communicate or answer inquiries about patients.
• Visitors are not allowed inside the facility, preventing families from seeing the conditions.
• Patients are being neglected, leading to severe health issues like dehydration and infections.
• There are reports of poor hygiene care, with residents not receiving proper oral care or bathing.
• There is a lack of accountability from the nursing staff, contributing to deteriorating patient conditions.
• The facility has declined significantly compared to its past reputation for quality care.

Review

The reviews for Sunplex nursing home present a stark contrast in experiences, highlighting both severe criticisms and praise from different families. The negative reviews detail deeply troubling accounts of neglect, inadequate medical care, and poor communication by staff, while the positive reviews emphasize cleanliness, compassionate care, and effective rehabilitation services.

One relative expressed her grave concerns about the conditions at Sunplex. Describing the staff as "non-responsive" and "uncaring," she relayed a distressing account regarding her loved one's condition. Her niece had to request assistance from local law enforcement to gain entry into the facility just to escort her father to the hospital for an emergency check-up. Upon arrival at the emergency room, he was found to be severely dehydrated—a concerning revelation that raised alarms about his ongoing care within the nursing home. This relative made it clear that she would not recommend Sunplex to anyone, stating unequivocally: “I wouldn't want my worst enemy there.”

Another reviewer echoed this sentiment by sharing similar frustrations regarding the lack of accountability among staff members. She claimed that employees would conveniently ignore phone calls and believed they were more interested in smoking outside than attending to patients’ needs inside. Notably, she recalled how vastly different her great grandmother’s experience had been years prior when the facility demonstrated much higher standards of care. The recent decline prompted her strong warning against admitting loved ones into Sunplex's current environment.

Tragically yet predictably, one family reported that their elderly matriarch was rushed to the hospital due to sepsis caused by a urinary tract infection—an ailment they had urged nursing staff to address multiple times. Doctors informed them that significant negligence in oral care contributed to her condition; additionally, signs of extensive disregard for personal hygiene were evident upon examination at the hospital. In their eyes, this lack of basic patient care was both alarming and unacceptable.

Despite these grave accusations surrounding patient welfare at Sunplex, several reviewers painted a contrasting picture filled with positivity. One individual praised the facility's cleanliness and organization, describing it as having an inviting atmosphere reminiscent of home rather than a typical nursing home environment. According to this account, residents appeared satisfied under attentive caregivers who displayed kindness and compassion regularly without any visible signs of mistreatment or neglect.

Another reviewer provided commendation for Sunplex's rehabilitation services after caring for their grandmother who had undergone hip surgery following a fall. Grateful for her excellent therapy and support during recovery, they stressed how pleased they were with both nursing care quality and outcomes achieved during her stay—resulting in their loved one returning home healthy shortly thereafter.

The divide presented through these varying testimonials suggests deep-rooted operational inconsistencies within Sunplex nursing home itself. While some families express tremendous gratitude toward dedicated caregivers providing essential support amidst challenging environments associated with elderly care facilities today—others recount harrowing stories indicative of significant systemic failures warranting immediate attention from regulatory bodies concerned about patient safety overall.

In conclusion, whether accounts depict distress or satisfaction echoes sentiments regarding transparency among healthcare providers in such settings is crucial moving forward; thus ensuring every resident receives not only basic human dignity but competent care tailored specifically towards meeting unique physical health needs effectively over time no matter where incidents arise across various communities alike.

Restaurants

• McDonald's (2.5 miles)
• Whataburger (2.7 miles)
• Rumours Lounge (3.3 miles)
• Country Gentleman (3.8 miles)
• Wendy's (4.4 miles)
• Popeyes Louisiana Kitchen (5 miles)
• Quakes Ice Creamery (5.5 miles)

Physicians

• Rheumatology Clinic - Dr Walton (3 miles)
• William O Passarelli III MD FACC (3 miles)
• Dr Mcclendon (3.1 miles)
• Bienville Orthopaedic Specialists (3.1 miles)
• Gulf Coast Neurology Center (3.1 miles)
• Singing River Regional Digestive Specialists (3.3 miles)
• Singing River Ocean Springs Imaging Center (3.3 miles)

Pharmacies

• Coastal Pharmacy (3.3 miles)
• Patterson's Pharmacy & Medical (3.7 miles)
• Patterson's Pharmacy (3.7 miles)
• Walgreens (4.5 miles)
• Burnham-Mckinney Pharmacies (4.6 miles)
• CVS Pharmacy (5.2 miles)
• Winn-Dixie (5.9 miles)

Hospitals

• Ocean Springs Hospital (3.7 miles)
• Mississippi Coast Endoscopy and Ambulatory Surgery Center (11.1 miles)
• Mississippi Surgery Center (11.1 miles)
• Singing River Hospital Radiology At Doctor's Plaza (11.3 miles)

Parks

• Fort Maurepas Park (6.7 miles)

Cafes

• Oasis Church - Higher Grounds Cafe (10.4 miles)
• Quickly Asian Fusion Cafe (10.6 miles)
• Jacked Up Coffee Bar (10.8 miles)
• Starbucks (11.2 miles)

Theaters

• The Grand 18 - D'Iberville Theatre (10.5 miles)

Places of Worship

• Love Fellowship and Deliverance Ministry (10.6 miles)
• Lighthouse Church (10.7 miles)