Ocean Springs Health & Rehabilitation Center

Pros

• Residents at Ocean Springs Health and Rehab feel a sense of home and care, as the staff makes an effort to attend to their needs.
• The facility is noted for being clean and organized, creating a welcoming environment for residents.
• Many family members appreciate the friendly demeanor of the staff, who demonstrate genuine concern for the residents.
• Residents have access to various activities that promote engagement and social interaction.
• The meals provided are generally considered adequate, contributing to a pleasant dining experience for the residents.
• Some reviews highlight positive experiences with the rehab staff, noting their attentiveness and appropriate approach to care.
• Families express gratitude for having the option to share meals with their loved ones during visits.

Cons

• The staff frequently seemed overwhelmed and understaffed, leading to inadequate care for residents.
• Communication with family members was poor, often leaving them without timely updates on their loved ones' conditions.
• There were instances of neglect, such as leaving patients unattended for extended periods, resulting in falls and injuries.
• The facility's management appeared non-existent, with little accountability or responsiveness to concerns raised by families.
• The condition of the rooms and equipment was reported as run-down and outdated, impacting the overall experience for residents.
• Some residents experienced significant health issues that went unnoticed until family members intervened, raising concerns about the attentiveness of staff.
• While activities were available, those who did not receive frequent visitors were often neglected and received minimal care.
• Accessibility issues arose during visits, including locked exits that delayed family members from leaving when needed.

Review

Ocean Springs Health and Rehab (OSHRC) has elicited a wide array of reviews from residents and their families, reflecting both positive experiences and deeply troubling incidents. One resident expressed heartfelt gratitude for the sense of belonging they felt upon entering the facility. They noted that the staff created a warm home-like environment, providing attentive care and maintaining clean standards throughout the building. This positive sentiment was echoed by another reviewer who appreciated the cleanliness of the facility, its friendly staff, and engaging activities designed to enrich residents' lives.

However, this overwhelmingly positive image is met with stark contrasts in other accounts. Families shared harrowing experiences regarding inadequate care that could have had life-threatening consequences. One reviewer recounted how their mother was allowed to become septic twice over a few months, highlighting a critical lapse in monitoring her condition during her stay. The reviewer criticized the staff's lack of responsiveness when they discovered their mother unresponsive in bed, raising alarms about potential neglect. This account raises serious questions about staff vigilance and communication at OSHRC, suggesting systemic issues that require immediate attention.

The experiences of those with long-term stayers at OSHRC further complicate its reputation. A family member described their father's two-year stay as problematic, detailing instances where basic needs were unmet—like incorrect dietary restrictions leading to poor health outcomes—and insufficient medical supervision resulting in neglectful treatment that culminated in severe injuries after falls. Such grave concerns indicate not only understaffing but also a troubling lack of management oversight during crucial care moments.

While some reviewers acknowledged caring CNAs (Certified Nursing Assistants) who seemed to thrive on direct patient interaction, others lamented an apparent disconnect between administration and resident care. Complaints about long wait times for medical attention or responses from nursing staff painted a picture of an overwhelmed facility struggling to provide adequate support to all residents—especially those like seniors with high-care needs who often face additional challenges without regular family visits or advocacy.

Several reviews claimed that even though OSHRC offered various activities aimed at keeping residents engaged, those needing significant rehabilitation did not seem to receive adequate attention or encouragement from rehabilitation staff. It appears there are disparities in treatment based on patients’ levels of need; while some received focused care routines, others languished without sufficient progress-oriented support before transitioning back into broader health systems fraught with concern.

Amidst these negative accounts stands one former resident’s commendation for OSHRC as an overall decent place for short-term stays due to its cleanliness and organized operations. However, this contrasting perspective is overshadowed by serious allegations surrounding inadequate emergency response protocols, room conditions deteriorating over time—with notes on broken furniture—and frustratingly slow processes for scheduling essential doctor appointments.

In summary, Ocean Springs Health and Rehab presents itself as a mixed bag—priding itself on cleanliness and resident-centered activities but marred by accusations of neglectful practices concerning critical care needs among vulnerable seniors. While it may serve well under specific circumstances or brief stays—where staffing ratios appear favorable—the overarching message from many families suggests significant improvements are necessary to ensure consistent quality across all levels of caregiving within the facility.

Physicians

• Raymond L Weiss (0.1 miles)
• Ocean Springs Surgical and Endoscopy Center (0.2 miles)
• Singing River Regional Digestive Specialists (0.3 miles)
• Medical Care Center (0.4 miles)
• Memorial Physician Clinics Family Practice Ocean Springs (0.4 miles)
• Mississippi Eye Surgery Center (0.4 miles)
• Singing River Ocean Springs Imaging Center (0.4 miles)

Pharmacies

• Patterson's Pharmacy (0.1 miles)
• Patterson's Pharmacy & Medical (0.1 miles)
• Coastal Pharmacy (0.3 miles)
• CVS Pharmacy (1.6 miles)
• Winn-Dixie (2.3 miles)
• Polk's Drugs #9 (3.1 miles)
• Save Rite Pharmacy (3.3 miles)

Hospitals

• Ocean Springs Hospital (0.1 miles)
• Veterans Hospital (9.8 miles)

Restaurants

• Rumours Lounge (0.4 miles)
• Whataburger (1 miles)
• McDonald's (1.2 miles)
• Popeyes Louisiana Kitchen (1.4 miles)
• Quakes Ice Creamery (1.9 miles)
• Mezo's Juke Joint (2.3 miles)
• Arby's (2.7 miles)

Parks

• Fort Maurepas Park (3.1 miles)
• Biloxi Dog Park (11.3 miles)
• Popps Ferry Causeway Park (11.7 miles)

Theaters

• The Grand 18 - D'Iberville Theatre (7.2 miles)

Cafes

• Jacked Up Coffee Bar (7.2 miles)
• Quickly Asian Fusion Cafe (7.3 miles)
• Starbucks (7.9 miles)
• The Grind Coffee and Nosh (9.5 miles)
• SIP Beverages Biloxi (12.5 miles)