1401 First Avenue Northeast, Magee, MS 39111
For more information about senior living options: (844) 490-3973
At Hillcrest Nursing Center, the cost of care reflects a competitive yet significant investment in quality services. For semi-private rooms, residents are charged $4,750 per month, which aligns with the rates observed across Smith County but considerably surpasses the average state rate of $3,189 in Mississippi. Similarly, for private accommodations, the monthly fee is set at $5,500 - again mirroring local county pricing while being notably higher than Mississippi's average of $3,581. These figures highlight Hillcrest's commitment to delivering specialized care and amenities that justify the elevated costs compared to broader state averages.
| Floor plans | Hillcrest Nursing Center | Smith County | Mississippi |
|---|---|---|---|
| Semi-Private | $4,750 | $4,750 | $3,189 |
| Private | $5,500 | $5,500 | $3,581 |
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Hillcrest Nursing Center draws a striking range of experiences from those who have visited or placed loved ones there. For many, the facility is described as clean, welcoming, and well organized, with comfortable decor, a steady flow of activities, and staff who appear friendly, helpful, and engaged. Several reviewers praise the environment: quiet but cheerful atmospheres, well-kept common areas, and a feeling that residents are cared for with attention and respect. Families recount warm interactions with aides, nurses, and therapists, and they appreciate services such as daily activities, church services, and a robust physical therapy program. The sense of community is highlighted by positive remarks about volunteers and visitors, and some reviewers note prompt communication from staff when care needs shift or family members want to be involved. One reviewer even mentions a specific church group that came to encourage the residents, underscoring a welcoming, encouraging atmosphere. In short, there is a consistent thread of praise for cleanliness, organized operations, and compassionate people who work at Hillcrest.
Against those glowing impressions, however, stands a sobering counterpoint of serious concerns that some families attribute to chronic understaffing and gaps in daily care. A highly charged, strongly negative account opens with a determination that Hillcrest is "the nursing home from hell." The reviewer describes a grave mismatch between patient needs and available staff, claiming one nurse is responsible for up to twenty patients and detailing a night shift in which pain and distress were not promptly addressed. The narrative alleges systemic delays in giving medications, scenes of a resident in pain waiting for relief, and a request from a family member that the nurse proceed with treatment, only to be met with resistance. The account goes further to assert safety and dignity violations - placing a vulnerable person in a wheelchair by a nurse's desk and leaving him isolated, followed by a fall that resulted in injury. The reviewer asserts this culminated in the death of their father and paints a picture of an institution that did not treat him with the care and attention he deserved, all while charging high fees.
Compounding the pain for some families are personal testimonies of neglect and harm that are stark and vivid. One long, heartbreaking account centers on a grandmother whose care deteriorated after changes in management. The reviewer claims widespread neglect, including soiled linens, feces, and urine in the room, problems with denture care, and misplacements involving the grandmother's dentures. They describe repeated, documented incidents of falls and medical mishaps, with photos and videos meant to prove a decline in mobility and overall well-being. The gravity of the experience is underscored by accusations that the patient never regained walking ability after a fall and that the care plan failed to prevent further deterioration. The emotional weight of these allegations is clear: the reviewer speaks of major neglect and documents a daily routine of lapses that they say were allowed to persist for a shocking period of time. The account ends with memories of daily visits and the stark contrast between what was promised and what was experienced.
Other reviewers join in, echoing concerns about specific personnel and procedural gaps. A separate complaint targets pain management, with a patient recounting a nurse practitioner's decision-making authority as inadequate to acknowledge or respond to legitimate pain. The implication is that clinical judgment in those moments was overridden or dismissed, leaving the patient to endure unnecessary suffering. A different commenter recounts serious medical consequences - two legs amputated for a family member after what they describe as neglectful wound care - an allegation that underscores fears about the consequences of insufficient attention to wounds and post-operative needs. Taken together, these narratives emphasize that for some families Hillcrest represents a place where safety concerns, documentation gaps, and lapses in care can have devastating outcomes.
Amid the more troubling memories, a few voices maintain a more balanced or cautiously positive stance. Some reviewers acknowledge excellent care in particular areas and commend staff for being attentive and kind, even if not all experiences were perfect. A recurring theme is the importance of good communication: being informed about a loved one's status, changes in care, and the logistics of admissions and therapy. The facility's decor and structured routines - holiday displays, organized check-ins, and welcoming entry experiences - are cited as elements that help residents feel comfortable. The presence of active programming, church services, and daily activities - together with praise for therapy and supportive staff - paints a picture of a place that, for many, actively fosters a sense of normalcy, community, and care.
Overall, the landscape of reviews paints Hillcrest as a facility of stark contrasts. For some families, it is a place of cleanliness, warmth, and reliable day-to-day care, where staff are friendly, residents are engaged, and visiting feels welcome. For others, it is a site of serious neglect, inadequate staffing, and events that have led to lasting harm or tragedy for loved ones. The divergence in experiences underscores the complexity of long-term care within a single facility: what works well for one resident and family may fall woefully short for another. For anyone considering Hillcrest, the takeaways are clear enough to be careful and proactive: verify current staffing ratios and nurse availability, ask pointed questions about pain management and wound care, review recent care plans and documentation, and seek out current family testimonials to gauge how well the facility manages safety, comfort, and communication on a day-to-day basis.
Hillcrest Nursing Center in Magee, MS is an exceptional assisted living community that offers a wide range of amenities and care services to its residents. The community believes in providing a comfortable and fulfilling lifestyle for seniors by offering various amenities and services to meet their individual needs.
Residents can enjoy the convenience of having a beauty salon on-site, ensuring they always look and feel their best. Additionally, cable or satellite TV is available in each apartment, allowing residents to stay entertained and connected to the outside world. Community operated transportation is provided for shopping trips and social outings, while a computer center enables residents to stay connected online.
The dining experience at Hillcrest Nursing Center is restaurant-style, with delicious meals prepared by professional chefs. Special dietary restrictions are catered to, ensuring that every resident's nutritional needs are met. For those who prefer to cook or entertain guests in their own space, fully furnished apartments with kitchenettes are available.
The community offers a plethora of activities for residents to engage in. A fitness room and wellness center provide opportunities for staying active and maintaining physical health. A gaming room, small library, and scheduled daily activities ensure that there is always something fun and engaging happening at Hillcrest Nursing Center. Residents can also take part in concierge services, planned day trips, fitness programs, and resident-run activities.
The care services at Hillcrest Nursing Center are comprehensive and personalized. With 24-hour supervision and a 24-hour call system, residents have peace of mind knowing that assistance is always available when needed. The highly trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications timely and accurately.
Hillcrest Nursing Center is conveniently located near several pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This makes it easy for residents to access healthcare services as well as enjoy dining out or attending religious services within close proximity to the community.
In summary, Hillcrest Nursing Center in Magee, MS is a vibrant and supportive assisted living community that offers an array of amenities and care services. With a focus on individualized care, residents can enjoy a fulfilling lifestyle while receiving the assistance they need.
At Hillcrest Nursing Center, the cost of care reflects a competitive yet significant investment in quality services. For semi-private rooms, residents are charged $4,750 per month, which aligns with the rates observed across Smith County but considerably surpasses the average state rate of $3,189 in Mississippi. Similarly, for private accommodations, the monthly fee is set at $5,500 - again mirroring local county pricing while being notably higher than Mississippi's average of $3,581. These figures highlight Hillcrest's commitment to delivering specialized care and amenities that justify the elevated costs compared to broader state averages.
Hillcrest Nursing Center is located at 1401 First Avenue Northeast, Magee, MS 39111 in Smith County, Mississippi
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