At Hillcrest Nursing Center, the cost of care reflects a competitive yet significant investment in quality services. For semi-private rooms, residents are charged $4,750 per month, which aligns with the rates observed across Smith County but considerably surpasses the average state rate of $3,189 in Mississippi. Similarly, for private accommodations, the monthly fee is set at $5,500 - again mirroring local county pricing while being notably higher than Mississippi's average of $3,581. These figures highlight Hillcrest's commitment to delivering specialized care and amenities that justify the elevated costs compared to broader state averages.
Floor plans
Hillcrest Nursing Center
Smith County
Mississippi
Semi-Private
$4,750
$4,750
$3,189
Private
$5,500
$5,500
$3,581
Overall Review of Hillcrest Nursing Center
caveat5 reviews mention this
Care communication and staffing concerns
Some residents’ families describe serious breakdowns in care and communication.
Several reviewers describe problems with medication timing, response, and overall follow-through. One family reports unanswered calls and a lack of communication when they were trying to coordinate for medical needs. Others describe neglected wound care, inadequate handling of pain, and neglect-related falls that led to major injury. These accounts also include claims that staffing coverage was insufficient for the number of patients.
common11 reviews mention this
Cleanliness stands out across visits
Multiple reviewers call out the facility’s cleanliness and odor control.
A recurring theme is that the building feels clean and orderly, with reviewers mentioning no bad smells. Several visits are described as “clean and secure,” “clean and in order,” or generally well kept. Even where reviews focus on staffing or care, cleanliness is frequently included as a clear positive. Taken together, cleanliness shows up consistently in day-to-day observations from visitors and families.
common23 reviews mention this
Staff friendliness and helpfulness
Reviews repeatedly mention kind, helpful staff and supportive caregiving moments.
Many reviewers say staff members are friendly, helpful, and caring, and several mention smiles and a welcoming feel. Families describe feeling comfortable during visits and appreciate staff taking time to answer questions or guide them through safety and visit processes. A number of reviews also refer to support for therapy and day-to-day interactions with caregivers. While a few reviews are highly critical, positive staff experiences are the most consistent theme overall.
common3 reviews mention this
Daily activities and faith involvement
Residents and visitors describe regular activities, including church-related events.
Some reviewers highlight daily activity programming, and one notes that church services are part of the experience. Another describes joining patients through prayer and scripture during a visit. A separate review also mentions encouragement from a church group during their time at the community. Overall, activities and faith-based moments show up as positives in visitor observations.
common3 reviews mention this
Updates and answering questions
Families mention both helpful updates and, in some cases, missed communication.
One reviewer says they were notified by phone about care updates, and another mentions that questions were answered during a visit. On the negative side, a family describes difficulty reaching the facility, with calls reportedly unanswered and not returned when they were trying to get support. These mixed accounts suggest communication can be reliable at times, but not consistently enough to satisfy every family.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Faith Tabernacle Church Of God In Christ (0.5 miles)
Eastern First Baptist Chr-Magee (0.8 miles)
Overflow Church (1.2 miles)
Christian Life Church (1.8 miles)
Southern Baptist Convention (3.9 miles)
Siloam Baptist Church (3.9 miles)
Dry Creek Baptist Church (4 miles)
Restaurants
Mimi's (0.6 miles)
McDonald's (1.4 miles)
Burger King (1.4 miles)
Wendy's (1.4 miles)
Huddle House (1.4 miles)
Ward's Restaurant (1.5 miles)
Zips Place (1.5 miles)
Physicians
Magee Medical & Surgical Clinic (0.8 miles)
Singh, Harpal Simpson General Hospital Medical Clinic (10.6 miles)
Puckett Medical Clinic (13.7 miles)
Medical Pavilion (15.6 miles)
Family Health Center (18.4 miles)
Hospitals
Central Dialysis Center of Magee (1 miles)
Magee General Hospital (1.1 miles)
Jefferson County Hospital Partial Program (3 miles)
At Hillcrest Nursing Center, the cost of care reflects a competitive yet significant investment in quality services. For semi-private rooms, residents are charged $4,750 per month, which aligns with the rates observed across Smith County but considerably surpasses the average state rate of $3,189 in Mississippi. Similarly, for private accommodations, the monthly fee is set at $5,500 - again mirroring local county pricing while being notably higher than Mississippi's average of $3,581. These figures highlight Hillcrest's commitment to delivering specialized care and amenities that justify the elevated costs compared to broader state averages.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
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