37 Hillcrest Drive, Hattiesburg, MS 39402
For more information about senior living options: (844) 490-3973
Windham House of Hattiesburg is best suited for families seeking a warm, family-style environment where residents appear engaged, cared for, and treated with respect. This community shines when the priority is a pleasant day-to-day life: friendly staff, clean surroundings, and a social atmosphere that makes visits feel welcoming. For families prioritizing strong personal connections, easy check-in, and reliable therapy services, Windham House offers a compelling combination of atmosphere and practical care. It works particularly well for those aiming for long-term residency with a focus on quality of life, light rehabilitation, and ongoing daily activities.
Those who may want to consider alternatives are primarily families needing rock-solid staffing guarantees and consistent, immediate medical oversight. Several reviews flag staffing constraints as a recurring risk, with patient care sometimes slower to respond and call-light systems not always delivering timely help. Potential residents who require high-touch medical monitoring, frequent physician presence, or absolute staffing consistency should compare Windham House against facilities with more robust nurse-to-resident ratios and more transparent, predictable response patterns. Families should also weigh stories of maintenance lapses, room conditions, and occasional food quality concerns when evaluating options.
The strongest points at Windham House offset some of the more challenging realities. The community earns trust through a clearly caring culture: staff and nurses described as friendly, professional, and genuinely attentive to residents' needs. Many reviewers highlight a "great family environment," the personal warmth of social workers and nurses, and a sense that residents are treated with respect. Cleanliness and safety are emphasized repeatedly, and several families praise the facility's security measures, which contribute to a feeling of safety for both residents and visitors. Therapy staff, especially in physical therapy, receive frequent praise for competence and kindness, underscoring the facility's value as a place for ongoing rehab and recovery. When families encounter positive interactions - reliable admissions, smooth check-in, and staff who go the extra mile - the positives can substantially outweigh everyday frustrations.
Yet the cons are not easy to overlook. Understaffing, with anecdotes of limited nursing coverage and slow call-light responses, remains a core concern that can directly impact timely care. Maintenance-related issues, room wear, and occasional smells or signs of older infrastructure appear in several reviews, signaling that the physical plant has room for improvement. Food quality is inconsistently noted, with some residents enjoying meals and others reporting bland or unfamiliar dishes. There are serious cautionary tales about medication handling and resident safety, including one account of medication misuse and mistreatment by staff - though an update indicates leadership took action and investigations were completed. Taken together, these reports suggest a facility that is capable of excellent care in the right circumstances but can falter when staffing and oversight slip.
For families evaluating Windham House, a practical, disciplined due-diligence plan is essential. Schedule multiple tours at different times, including weekends, to observe staffing in real-time and to hear how the call system is actually used by staff and residents. Request to speak with the administrator and the director of nursing, and insist on meeting the therapy team to understand rehab plans and progress tracking. Check current resident references and observe meals, room conditions, and cleanliness across multiple areas of the building. Ask point-blank about staffing ratios, overtime coverage, and how emergency calls are prioritized. Review the contract for clarity on services, medications, and staffing commitments, and request a trial period or detailed transition plan if moving a loved one in during a sensitive phase of care.
Ultimately, Windham House presents a clear choice: a facility capable of heartfelt, attentive day-to-day care with strong social and therapeutic elements, offset by legitimate concerns about staffing consistency, maintenance, and some care-process gaps. For families who place a premium on a supportive, personable environment and who are prepared to actively monitor care and push for timely responses, Windham House can be a trustworthy home with many advantages. For those whose non-negotiables include unwavering staffing reliability, rigorous medical oversight, and pristine, consistently high-quality dining and room conditions, it may be prudent to explore alternatives and compare options side by side. The decision should hinge on how much weight is given to personal warmth and community culture versus the need for flawless day-to-day operational execution.
Windham House Of Hattiesburg is an assisted living community located in Hattiesburg, Mississippi. Our community offers a wide range of amenities to ensure that our residents are comfortable and well taken care of.
For our residents' convenience, we provide a beauty salon on-site, allowing them to easily maintain their personal grooming needs. Each room is equipped with cable or satellite TV for entertainment purposes. We also offer community-operated transportation services, ensuring that our residents have easy access to nearby destinations.
Our computer center provides residents with the opportunity to stay connected with loved ones and engage in online activities. Our dining room offers restaurant-style meals where residents can enjoy delicious and nutritious meals together.
Fitness enthusiasts can take advantage of our fitness room, while those looking for relaxation can spend time in our beautifully maintained garden or outdoor spaces. Our fully furnished apartments provide a comfortable living space for each resident, complete with private bathrooms and kitchenettes.
Housekeeping services are provided to ensure that our residents' living spaces remain clean and tidy. Move-in coordination services are offered to assist new residents in seamlessly transitioning into our community.
We understand the importance of mental stimulation and social interaction, which is why we have a gaming room, small library, and scheduled daily activities for all residents to participate in. For those needing assistance with non-medical transportation or medical appointments, we have transportation arrangements available.
Our wellness center helps promote physical and mental wellbeing by providing 24-hour supervision and support from our caring staff. Residents can also enjoy high-speed internet access throughout the community.
In terms of care services, we offer 24-hour call systems to ensure that help is always just a phone call away. Our staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We offer special dietary options including diabetes diets and accommodate any special dietary restrictions.
Medication management is provided to ensure that residents receive their medications as prescribed. Mental wellness programs are available to support residents' emotional and mental health.
Within close proximity to our community, there are several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. Our residents have access to a variety of amenities and services in the surrounding area.
At Windham House Of Hattiesburg, we strive to create a warm and welcoming environment where residents can live comfortably and enjoy their retirement years.
Windham House Of Hattiesburg is located at 37 Hillcrest Drive, Hattiesburg, MS 39402 in Lamar County, Mississippi
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